Client crashes since most recent update

Client crashes since most recent update

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Posted by: Roars.6087

Roars.6087

Since the most recent update my client has been crashing every time I load it up, It downloads a few Mb then crashes, then when I reopen it, it has gone back to the beginning.
I think others are having the same problems,
Any ideas?

Thanks,

Roars

Client crashes since most recent update

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Posted by: Haley Milis.5486

Haley Milis.5486

Yes, other people have this problem. It’s been like that for 3 days with me. Still no solution. There are a few threads in this forumabout this subject, but no response…

Client crashes since most recent update

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Roars,

First, I would like for you to navigate to Documents\Guild Wars 2 and delete the local.dat file. Next, please try the following to repair your Guild Wars 2 installation:

1. Navigate to your Guild Wars 2 installation folder.
2. Right-click on “GW2.exe” and select “Create Shortcut.”
3. Rename this shortcut to “Guild Wars 2 Repair.”
4. Right-click on this shortcut and select “Properties.”
5. Edit the “Target” line to include -repair at the end.

Note: Please make sure -repair is outside of the quotes

Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” -repair
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe -repair”

6. Once completed, click “Ok” to save your changes.

If you get an error trying to save, your target line may not have the correct format. Please try step 5 again.

7. Right-click “Guild Wars 2 Repair” and select “Run as Administrator.”

Allow the repair to run and once completed, “Right-click” “GW2.exe” or your Guild Wars 2 Shortcut and select “Run as Administrator.”

Once completed, please try starting Guild Wars 2 again.

Hope this helps!

Client crashes since most recent update

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Posted by: Roars.6087

Roars.6087

Thanks, I had done the repair before but hadn’t tried deleting the local.dat
I am trying it now, will tell you how it goes

Thanks,

Roars

Client crashes since most recent update

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Posted by: Roars.6087

Roars.6087

hmm it got to about 133,045 files then crashed during the verifying, doing the serious error thing

Client crashes since most recent update

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Posted by: Miskar.6723

Miskar.6723

I have a similiar problem. When I press play the game won’t load, instead it asks me to wait.

I did the repairing, it worked first for one time but now I can’t get the game working even as an administrator.

Edit: Seems to work now, after restarting the game about 100 times.

(edited by Miskar.6723)

Client crashes since most recent update

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Posted by: Einarr.7051

Einarr.7051

Hmm, since the end of April update I cant launch the game anymore. Ive tried following the steps above. After downloading the near 250,000 files it still not fixed.

The second I press the play button on the launcher the program stops responding. Any ideas?

Client crashes since most recent update

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Posted by: wolfaust.5768

wolfaust.5768

Hi Roars,

First, I would like for you to navigate to Documents\Guild Wars 2 and delete the local.dat file. Next, please try the following to repair your Guild Wars 2 installation:

1. Navigate to your Guild Wars 2 installation folder.
2. Right-click on “GW2.exe” and select “Create Shortcut.”
3. Rename this shortcut to “Guild Wars 2 Repair.”
4. Right-click on this shortcut and select “Properties.”
5. Edit the “Target” line to include -repair at the end.

Note: Please make sure -repair is outside of the quotes

Correctly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe” -repair
Incorrectly Formatted Example: “C:\Games\Guild Wars 2\GW2.exe -repair”

6. Once completed, click “Ok” to save your changes.

If you get an error trying to save, your target line may not have the correct format. Please try step 5 again.

7. Right-click “Guild Wars 2 Repair” and select “Run as Administrator.”

Allow the repair to run and once completed, “Right-click” “GW2.exe” or your Guild Wars 2 Shortcut and select “Run as Administrator.”

Once completed, please try starting Guild Wars 2 again.

Hope this helps!

I’ll try this solve now, and I waiting for “Verifying…”, I hope this will work.

Client crashes since most recent update

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Posted by: Lillie.9106

Lillie.9106

Ashley – for what it’s worth, I’ve tried to follow your tips below because I’ve been having significant crashes since the most recent patch, and I can’t even run the repair tool; after clicking “Run as Administrator”, the game tries to open and then immediately crashes closed.

Client crashes since most recent update

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Posted by: wolfaust.5768

wolfaust.5768

My game still crash! Why? I don’t understand whats going on! Do something!

Client crashes since most recent update

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Posted by: Lillie.9106

Lillie.9106

Wolf – someone in another thread made the suggestion to me to go do an NCSoft Game Advisor test. It might be worth a shot if you haven’t done one already.

http://us.ncsoft.com/gameadvisor

Client crashes since most recent update

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Posted by: wolfaust.5768

wolfaust.5768

Now I’m trying to test.

Thank you.

Edit: I tested my game, but does not look for any damage.

(edited by wolfaust.5768)

Client crashes since most recent update

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Posted by: Smartcat.2130

Smartcat.2130

Thanks. This really helped.

define normal…

Client crashes since most recent update

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Posted by: nightvoice.4823

nightvoice.4823

I can’t get into the client now either so i have been looking for the gw2.exe folder.
But i cant find it, I am guessing it has been removed or something is there a place i can retrieve it. or is there an other solution?

Client crashes since most recent update

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Posted by: Rominion.4719

Rominion.4719

Same issues. Constantly crashing now, i can’t even play it anymore and its the only game i play Fix this Anet. Roll back your last patch it kittened us!

Client crashes since most recent update

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Posted by: neuromancer.3529

neuromancer.3529

any chance of this code getting fixed soon? having your computer crash and being forced to run repairs on the client everyday is a chore and detracts from the overall game experience.

(edited by neuromancer.3529)

Client crashes since most recent update

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Posted by: lucian.6871

lucian.6871

Hi guys! I have a problem with my account. When I enter it, the screen goes black and doesn’t Change please any help? P.S I am using a mac

Client crashes since most recent update

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Posted by: Brother Grimm.5176

Brother Grimm.5176

This is a REALLY old post and any Mac issues should be taken up in their own forum (this one is really for PC issues). The Mac client has it’s own forum as it’s basically still Beta software.

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances

Client crashes since most recent update

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Posted by: muumipeikko.8342

muumipeikko.8342

my game chrash now... when this patch came out i couldnt even dowload the patch. Help pls

Client crashes since most recent update

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Posted by: Clint Meatwood.8126

Clint Meatwood.8126

Ashley, this is the post of the year! I just tried this, and it fixed the error that wouldn’t let me start up GW2 after the new patch. Glad I found this.

Client crashes since most recent update

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Posted by: Malliotis.6431

Malliotis.6431

I cannot change the Target box….Why ???what can i do?help plz

Client crashes since most recent update

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Posted by: Nitro.4732

Nitro.4732

Hi Malliotis.6431,

Did you remember to create the shortcut link in step 2 first? make sure its the shortcut that you are editing and not the GW2.exe. You cannot change the target of the executable

~Nitro

CoolerMaster Masterbox 5 | H110i | AMD Ryzen R7 1800x 4.0GHz | 32GB DDR4
512GB Samsung 950pro | 2TB SATA-3 | AMD Radeon RX 580 8GB

Client crashes since most recent update

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Posted by: Malliotis.6431

Malliotis.6431

Yes i remember it but……i’m still trying to fix it

Client crashes since most recent update

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Posted by: Jeromina.4017

Jeromina.4017

I tried doing the repair and delte the local.dat file with no luck.

Then I found someone suggesting to change the DNS server address to 8, 8,8,8 and the alt address to 8, 8, 4, 4 and now my client works fine.

Link to video on how to change DNS address: https://www.youtube.com/watch?v=eeV-k5bywN0