Client crashing every 10 minutes

Client crashing every 10 minutes

in Account & Technical Support

Posted by: Thorzilla.9124

Thorzilla.9124

This is what I’ve been getting for the past days. So, what’s wrong? (will put log in two posts):


—> Crash <—
Out of Memory: arena=Default, cat=Character Packfile, allocBytes=2761524, arenaBytes=285586752, fallbackBytes=25167208, align=0 ,
App: Gw2.exe
Pid: 1520
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16378
When: 2012-12-27T19:35:33Z 2012-12-27T13:35:33-06:00
Uptime: 0 days 0:10:54
Flags: 0

—> System <—
Name: HCMD
IpAddr: 192.168.1.34
Processors: 2 [GenuineIntel:6:7:10]
OSVersion: Windows 6.1 (32 bit)

—> System Memory <—
Physical: 802MB/ 2790MB 28%
Paged: 3272MB/ 5581MB 58%
Virtual: 67MB/ 2047MB 3%
Load: 71%
CommitTotal: 2308MB
CommitLimit: 5581MB
CommitPeak: 2521MB
SystemCache: 1773MB
HandleCount: 20802
ProcessCount: 49
ThreadCount: 684

—> Process Memory <—
Private: 1444MB
WorkingSet: 1332MB
PeakWorkingSet: 1364MB
PageFaults: 963127

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7600.16385 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0xf18 <—

—> Trace <—
Pc:00662754 Fr:36a6fcec Rt:0066426d Arg:00000000 00000092 0138e480 0000040e
Pc:0066426d Fr:36a6fd0c Rt:006643a9 Arg:00000005 00000000 00000000 0138e480
Pc:006643a9 Fr:36a6fd44 Rt:0081d010 Arg:00000000 00000000 015fc3e0 00000000
Pc:0081d010 Fr:36a6fd78 Rt:0081f370 Arg:00000000 077ed480 124bbba0 36a6fdbc
Pc:0081f370 Fr:36a6fd8c Rt:0081f5b2 Arg:00000000 06465440 00000032 00000032
Pc:0081f5b2 Fr:36a6fdbc Rt:00805d66 Arg:00000000 36a6fde0 00669297 085b10f8
Pc:00805d66 Fr:36a6fe0c Rt:004129fb Arg:3d4ccccd 3d65b1bd 08c604ec 36a6fe70
Pc:004129fb Fr:36a6fe34 Rt:0041642f Arg:3d65b1bd 00ab757f 06469e58 06469a30
Pc:0041642f Fr:36a6fe7c Rt:00ab38ed Arg:06469a30 06469a84 08c604e0 00000008
Pc:00ab38ed Fr:36a6feec Rt:00ab3c49 Arg:b8c48840 00000001 0013709e 02975328
Pc:00ab3c49 Fr:36a6ff24 Rt:00ab3d1f Arg:00000000 06472280 0066c9df 00000000
Pc:00ab3d1f Fr:36a6ff44 Rt:008c73dd Arg:06472280 b8c48818 00000000 02975328
Pc:008c73dd Fr:36a6ff7c Rt:008c7485 Arg:00000000 36a6ff94 76511174 02975328
Pc:008c7485 Fr:36a6ff88 Rt:76511174 Arg:02975328 36a6ffd4 778cb3f5 02975328
Pc:76511174 Fr:36a6ff94 Rt:778cb3f5 Arg:02975328 413bf804 00000000 00000000
Pc:778cb3f5 Fr:36a6ffd4 Rt:778cb3c8 Arg:008c7403 02975328 00000000 00000000
Pc:778cb3c8 Fr:36a6ffec Rt:00000000 Arg:008c7403 02975328 00000000 00000000

—> Thread registers <—
eax=36a6f790 ebx=00000000 ecx=0138e480 edx=00000000 esi=7650b69a edi=00000005
eip=00662754 esp=36a6fba4 ebp=36a6fcec
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

Client crashing every 10 minutes

in Account & Technical Support

Posted by: Thorzilla.9124

Thorzilla.9124


eax-32 36A6F770 001f0003 0000258c fffffd34 000002e4
eax-16 36A6F780 fffffd34 000002cc 00000018 00000000
eax 0 36A6F790 80000003 00000000 00000000 75af9617
eax
16 36A6F7A0 00000000 409370a4 f000000f 0000000f
eax+32 36A6F7B0 409370e5 00000003 3000000f 00000003
eax+48 36A6F7C0 36a6f8c4 01000058 00000000 00000000
ecx-32 0138E460 566c6564 2e776569 28706f54 00000029
ecx-16 0138E470 69665f73 614d656c 6567616e 00000072
ecx 0 0138E480 2e5c2e2e 2e2e5c2e 676e455c 5c656e69
ecx
16 0138E490 65646f4d 6f4d5c6c 466c6564 2e656c69
ecx+32 0138E4A0 00707063 00000000 006f004d 00650064
ecx+48 0138E4B0 0046006c 006c0069 003a0065 0050003a
esi-32 7650B678 ffff83b7 38e9026a 8900000a 44f1e91e
esi-16 7650B688 90900000 ff909090 4c1d9c25 90909076
esi 0 7650B698 ff8b9090 5dec8b55 9090edeb 8b909090
esi
16 7650B6A8 ec8b55ff 9005eb5d 90909090 178c25ff
esi+32 7650B6B8 9090764c 8b909090 ec8b55ff 60e4e95d
esi+48 7650B6C8 90900000 8b909090 ec8b55ff 01c4ec81

—> Code <—
00662734 e8a78bff ff8b4d14 8b95ecfe ffff83c4 ……M………
00662744 286a0051 528d95fc feffffb9 05000000 (j.QR………..
00662754 e8970001 008b4dfc 5f5e33cd 5be82322 ……M.^3.[.#"
00662764 26008be5 5dc21400 cccccccc 558bec8b &…]…….U…
00662774 45086a00 50e892fd ffff5dc2 0400cccc E.j.P…..]…..
00662784 cccccccc cccccccc cccccccc 8b0d94e2 …………….
—> Stack <—
36A6FBA4 00662759 0138e480 0000040e 00000000 Y’f…8………
36A6FBB4 00000092 00000000 002a2334 00000000 ……..4#*…..
36A6FBC4 00000000 01800568 015fc3e0 00000000 ….h…..
…..
36A6FBD4 1105b540 0138e480 00000000 01216148 .....8.....Ha!. 36A6FBE4 014a0d90 6e657261 65443d61 6c756166 ..J.arena=Defaul 36A6FBF4 63202c74 433d7461 61726168 72657463 t, cat=Character 36A6FC04 63615020 6c69666b 61202c65 636f6c6c Packfile, alloc 36A6FC14 65747942 37323d73 32353136 61202c34 Bytes=2761524, a 36A6FC24 616e6572 65747942 38323d73 36383535 renaBytes=285586 36A6FC34 2c323537 6c616620 6361626c 7479426b 752, fallbackByt 36A6FC44 323d7365 37363135 2c383032 696c6120 es=25167208, ali 36A6FC54 303d6e67 00000020 00664438 0fee22a8 gn=0 ...8Df..".. 36A6FC64 36a6fc7c 00664739 00000500 0fee27a8 |..69Gf......'.. 36A6FC74 0fee22a8 015fcde0 00664438 11ca80a8 ."...._.8Df..... 36A6FC84 36a6fc9c 00664739 00000003 00000000 ...69Gf......... 36A6FC94 002a2350 015fcde0 36a6fcbc 0066a37b P#*..._....6{.f. 36A6FCA4 02b30000 00000000 002a2344 00000092 ........D#*..... 36A6FCB4 00000001 002a2334 36a6fce0 0066a3f4 ....4#*....6..f. 36A6FCC4 002a2334 00000000 00000000 0138e480 4#*...........8. 36A6FCD4 0000040e 00000092 00000001 36a6fd0c ...............6 36A6FCE4 00664248 b8c48b88 36a6fd0c 0066426d HBf........6mBf. 36A6FCF4 00000000 00000092 0138e480 0000040e ..........8..... 36A6FD04 00000000 002a2334 36a6fd44 006643a9 ....4#*.D..6.Cf. 36A6FD14 00000005 00000000 00000000 0138e480 ..............8. 36A6FD24 0000040e 36a6fd54 36a6fd58 124bbbe0 ....T..6X..6..K. 36A6FD34 124bbba0 124bbc7c 015fe7b8 00000005 ..K.|.K..._..... 36A6FD44 36a6fd78 0081d010 00000000 00000000 x..6............ 36A6FD54 015fc3e0 00000000 00000092 00000000 .._............. 36A6FD64 563ae620 00000000 124bbba0 1e5b3930 .:V......K.09[. 36A6FD74 002a2334 36a6fd8c 0081f370 00000000 4#*....6p....... 36A6FD84 077ed480 124bbba0 36a6fdbc 0081f5b2 ..~...K....6.... 36A6FD94 00000000 06465440 00000032 00000032 ....TF.2…2…
36A6FDA4 085b10e0 01cde469 563ae620 01cde469 ..[.i… .:Vi…
36A6FDB4 00000000 19e041a0 36a6fe0c 00805d66 …..A…..6f]..
36A6FDC4 00000000 36a6fde0 00669297 085b10f8 …….6..f…[.
36A6FDD4 006edc3e 0d1df8c0 00000020 36a6fe14 >.n….. ……6
36A6FDE4 006edd1f 0d1df8c0 00000020 0121aa40 ..n….. …@.!.
36A6FDF4 07b62338 006ae81e 00000011 006acc1d 8#….j…….j.
36A6FE04 06465440 00000008 36a6fe34 004129fb @TF…..4..6.)A.
36A6FE14 3d4ccccd 3d65b1bd 08c604ec 36a6fe70 ..L=..e=….p..6
36A6FE24 0000000c 3d65b1bd 3d4ccccd 3d4ccccd ……e=..L=..L=
36A6FE34 36a6fe7c 0041642f 3d65b1bd 00ab757f |..6/dA…e=.u..
36A6FE44 06469e58 06469a30 06469a64 00000002 X.F.0.F.d.F…..
36A6FE54 00000002 00000008 36a6fe78 06469e58 ….....×..6X.F.
36A6FE64 00000001 06469a30 06469d54 08c604ec ….0.F.T.F…..

Client crashing every 10 minutes

in Account & Technical Support

Posted by: Thorzilla.9124

Thorzilla.9124


36A6FE74 06469a7d 00000000 36a6feec 00ab38ed }.F……..6.8..
36A6FE84 06469a30 06469a84 08c604e0 00000008 0.F…F………
36A6FE94 36a6fec0 06469e58 00000001 0013709e …6X.F……p..
36A6FEA4 02975328 00000000 75af189f b8c78ad5 (S………u….
36A6FEB4 00000001 c4d0047c 00000000 00000032 ….|…….2…
36A6FEC4 00000000 00000000 00000001 02975328 …………(S..
36A6FED4 0013709e 00000001 7365271c 85c2ee40 .p…….’es@…
36A6FEE4 00000001 b8c48988 36a6ff24 00ab3c49 ……..$..6I<..
36A6FEF4 b8c48840 00000001 0013709e 02975328 ........p..(S.. 36A6FF04 00000001 02975328 36a6fef4 00000001 ....(S.....6.... 36A6FF14 36a6ff6c 008c7540 8f35b75c 00000000 l..6u..\.5…..
36A6FF24 36a6ff44 00ab3d1f 00000000 06472280 D..6.=…….“G.
36A6FF34 0066c9df 00000000 02975328 00000000 ..f…..(S……
36A6FF44 36a6ff7c 008c73dd 06472280 b8c48818 |..6.s…”G…..
36A6FF54 00000000 02975328 02975328 36a6ff50 ….(S..(S..P..6
36A6FF64 36a6ff50 36a6ffc4 36a6ffc4 008c7540 P..6…6…6@u..
36A6FF74 8f35ddd4 00000000 36a6ff88 008c7485 ..5……..6.t..
36A6FF84 00000000 36a6ff94 76511174 02975328 …….6t.Qv(S..
36A6FF94 36a6ffd4 778cb3f5 02975328 413bf804 …6…w(S….;A

—> Error Logs <—
t unlink child ‘0×00cdef’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×016186’: Can’t unlink child ‘0×00cf99’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×016186’: Can’t unlink child ‘0×00df62’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×0071f7’: Can’t link child ‘0×00d03a’ to parent bone ‘fxtip’, there’s no bone with that name. Linking to root instead
Model ‘0×016186’: Can’t link child ‘0×00ce57’ to parent bone ‘aura’, there’s no bone with that name. Linking to root instead
Model ‘0×016186’: Can’t unlink child ‘0×00ce57’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×016186’: Can’t link child ‘0×00cf99’ to parent bone ‘aura’, there’s no bone with that name. Linking to root instead
Model ‘0×0075ae’: Missing anim or fallbacks: ugtalrtrunf
Model ‘0×0071f7’: Can’t unlink child ‘0×00d03a’ from parent bone ‘fxtip’, there’s no bone with that name.
Model ‘0×07ca4c’: Missing anim or fallbacks: rgtidlerunf
Model ‘0×016186’: Can’t link child ‘0×00cdef’ to parent bone ‘aura’, there’s no bone with that name. Linking to root instead
Model ‘0×016186’: Can’t unlink child ‘0×00cf99’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×016186’: Can’t unlink child ‘0×00cdef’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×016186’: Can’t link child ‘0×00dfeb’ to parent bone ‘aura’, there’s no bone with that name. Linking to root instead
Model ‘0×016186’: Can’t unlink child ‘0×00dfeb’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×004e47’: Missing anim or fallbacks: hgtrunfidl
Model ‘0×016186’: Can’t link child ‘0×00ce57’ to parent bone ‘aura’, there’s no bone with that name. Linking to root instead
Model ‘0×016186’: Can’t unlink child ‘0×00ce57’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×016186’: Can’t link child ‘0×00cf99’ to parent bone ‘aura’, there’s no bone with that name. Linking to root instead
Model ‘0×0070a3’: Missing anim or fallbacks: ugtidlewlkb

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×0647
Version = 8.16.0011.8861
Description = NVIDIA GeForce 9600M GT
Compat = 0×00100800
VidMem = 1383 MB

Client crashing every 10 minutes

in Account & Technical Support

Posted by: kirito.4138

kirito.4138

Out of Memory: Crash caused by 32bit architecture limitations. Unless Anet fixes their code to work within the bounds there are two options

  1. Upgrade to 64bit OS
  2. If you can’t upgrade to 64bit. Try the /3GB switch workaround (There are drawbacks in using the switch, but for most users it will be fine)
http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream

Client crashing every 10 minutes

in Account & Technical Support

Posted by: Thorzilla.9124

Thorzilla.9124

Wow man, that sucks. I’ll try that option, but it’s surely very aggravating to know that my 8G of RAM I bought not too long ago will not be used in full. Be right back.

Client crashing every 10 minutes

in Account & Technical Support

Posted by: Nitro.4732

Nitro.4732

Wow man, that sucks. I’ll try that option, but it’s surely very aggravating to know that my 8G of RAM I bought not too long ago will not be used in full. Be right back.

If you have 8GB of ram then it would be advantageous to yourself to upgrade to a 64bit enabled operating system. It would also resolve the out of memory crashes.

CoolerMaster Masterbox 5 | H110i | AMD Ryzen R7 1800x 4.0GHz | 32GB DDR4
512GB Samsung 950pro | 2TB SATA-3 | AMD Radeon RX 580 8GB