Client loads to a black screen

Client loads to a black screen

in Account & Technical Support

Posted by: Stapelberg.7805

Stapelberg.7805

Q:

Hi
My problem starts at the load screen. The client loads up to the game to; no music just a black screen and a cursor. Does anybody have any ideas on this? I’ve dumped the old client, and downloaded a new one and still the same thing. What am I missing?

Model: Macbook pro 13 inch early 2013 16 GB of RAM Intel HD graphics 4000 i5 chipset.

Client loads to a black screen

in Account & Technical Support

Posted by: akvendetta.2901

akvendetta.2901

Im having the same issue as you. I have tried everything I can think of. I put my message out on the forums as well but you should message me if you get an answer. Also…did you have the small white blank screen pop up first but then go away?

Client loads to a black screen

in Account & Technical Support

Posted by: Ellotez.5847

Ellotez.5847

are you getting something like this?

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Client loads to a black screen

in Account & Technical Support

Posted by: Lexcarah.5827

Lexcarah.5827

I am having the same issue. I just submitted a ticket.

Client loads to a black screen

in Account & Technical Support

Posted by: silvertongue.7650

silvertongue.7650

So glad it’s not just me having this issue. It’s been like this for over a week now.