Guild Wars 2 Forum - Account & Technical Support

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I have been trying to create a new character on my account. I had a character with a particular name on an alt account in GW 1, which I deleted about 3 months ago so I could use the name on my main account in GW 2. I used that name to create a new character on my main GW 1 account and it’s currently active. Now that particular name shows up in my HoM as belonging to my main account now, but every time I try to create the new character in GW 2 it says the name belongs to another account. The name should be available to my account in GW 2 but it won’t allow me to use it.

Code 1061:4:18:193:101

in Account & Technical Support

Posted by: Jason King.2647

Jason King.2647

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Have you linked your GW1 and GW2 accounts together? If not, you can find more information on that process on our support site. You’ll need to link both your accounts together before you can use a GW1 name on your GW2 account.

I hope this helps! In the meantime, I’ll be moving this thread to Account Issues.

ArenaNet Community Team
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Code 1061:4:18:193:101

in Account & Technical Support

Posted by: Misty Red Rose.9320

Misty Red Rose.9320

Yes, my GW1 account and Gw2 account are linked. The character name has been on the linked GW 1 account for about 2 1/2 months, but it still won’t allow me to use that name in GW 2.