Code= 19:9:18:1616:101

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Posted by: Holion.5604

Holion.5604

i have the same problem too did 6 or so dungeons runs today and bam…disconnected and cant log in

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Posted by: GeezerGan.8120

GeezerGan.8120

Nobody from ANet is even bothered to reply anything in regards to this and I would deem players not being able to party up into dungeons and fractals a pretty major issue. Weird how an MMO developer that deals solely with online customers has a really bad customer service; time and time again. Just play something else for a few months guys, it’s what I plan to do. Good luck to those who still are trying, hope you make it.

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Posted by: Sneaky.3029

Sneaky.3029

I have the same problem too. I hope a net can fix this soon. I need to do my daily dungeons. :/

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Posted by: Shoopy.5673

Shoopy.5673

Same problem here

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Posted by: brand.1438

brand.1438

Is this going to be fixed or are we all going to only be able to enter dungeons with people from the same server?

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Posted by: Wing.5487

Wing.5487

Official reply or something needed please ArenaNet, this is an Issue :/
Bump

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Posted by: Blackwolf.1389

Blackwolf.1389

Ok so what I have experienced so far is that I am capable of joining a party if somebody from the server I am on starts it, or if I start it. Anyone else, and I will get the white screen with the same error. A lot of people who have joined my party have had the same issue, and I had to kick them out of the party quickly because it would render the character they were on when clicking to join party in dungeon useless as they would keep getting the white screen and error when ever logging onto that specific character. And yes I asked them whether it was the error or not, and they said yes, as it has been happening to them all day since the patch for the nightmare within.

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Posted by: Duanheim.9527

Duanheim.9527

Same for me.

GG anet

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Posted by: BlueGreen.2679

BlueGreen.2679

Ive never had problems with dungeons before and now im getting this message, so clearly something is wrong

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Posted by: brand.1438

brand.1438

Until ANET resolves this issue.
The following works:

1. Party with people from the same server and no dc’s when zoning into a dungeon/instance.
2. Party with people from a server you have guested to in the last 24 hours, or guest to the server of the instance owner

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Posted by: Dikeido.8436

Dikeido.8436

Hope they fix this asap

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Posted by: Lukhas.1962

Lukhas.1962

Same here…

An Error Prevented Saving:
•Message Body length must at least be 15.

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Posted by: qtdogewof.8746

qtdogewof.8746

just gonna add my name to the list, it kicks me every time i try to get to PvE or enter a dungeon. Surprised there has yet to be a patch released to fix this.

Rstk Darkblade ~ Maverick Lifekeeper ~ Pious Fervour ~ Scar Fireshot

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Posted by: Erfono.6452

Erfono.6452

same problem here

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Posted by: Erfono.6452

Erfono.6452

Tho fix this, delet your shortcut and create another one, or dont use a shortcut execute directly the client.

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Posted by: Roza.5192

Roza.5192

Same problem here…….

Only occurs when I try to connect to “instances” on other servers.
If I enter the “instance” on my server, everything seems fine.

It does not work to delete and remake a shortcut to gw2.exe
It does not work to run gw2.exe directly
It does not help to add exceptions to gw2.exe in the firewall settings
It does not help to add exceptions to gw2.exe in antivirus settings

(edited by Roza.5192)

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Posted by: Bruno.9537

Bruno.9537

Same issue as above, deleting the shortcut and re-creating does not work, neither does launching directly from the client.

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Posted by: Ankou.5879

Ankou.5879

Still having same issue today as last night…

Come On ArenaNet shows us you guys are at least aware of the problem and working on a solution!

No wonder game was empty this morning…

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Posted by: Zerbo.5381

Zerbo.5381

Same problem in spvp also

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Posted by: amandnall.1705

amandnall.1705

i have the same problem, cant get in any dungeons, have been trying all day still cant, i only get to character screen and if i enter i get white screen with the code 19:9:18:16:16:101

DB:
I Elènia I, X Elênia X ,The Undead Shadow

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Posted by: amandnall.1705

amandnall.1705

please fix this anet

DB:
I Elènia I, X Elênia X ,The Undead Shadow

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Posted by: Zahrexsiiszb.8472

Zahrexsiiszb.8472

Well, yesterday everything went fine. Today i just luckily did AC and then when i wanted to walk into TA i got this issue.

please fix it fix it fix it fix it fix it fix it fix it fix it fix it fix it

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Posted by: Ankou.5879

Ankou.5879

ANET can we please get some kind of response!!!

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Posted by: Darkedge.5064

Darkedge.5064

Same Problem here. I also started a Thread in the German section i have this problem since 30 mins.

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Posted by: Erfono.6452

Erfono.6452

Running directly client work on one fractals, dont works anymore.

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Posted by: YeYoBuNNy.7190

YeYoBuNNy.7190

Having this problem atm myself, saw other people having this problem today.
Just one question to Anet: why da kitten we need this mediocre intern level content updates which breaks core game functionality for most/some people ? Cause it doesn’t seems like fair trade off for me.

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Posted by: Erfono.6452

Erfono.6452

“Roza.5192
Same problem here…….
Only occurs when I try to connect to “instances” on other servers.
If I enter the “instance” on my server, everything seems fine.
It does not work to delete and remake a shortcut to gw2.exe
It does not work to run gw2.exe directly
It does not help to add exceptions to gw2.exe in the firewall settings
It does not help to add exceptions to gw2.exe in antivirus settings”

Exactly only in isnstances on other servers, come on anet just rollback the update.

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Posted by: MattChernicky.2945

MattChernicky.2945

Technical Support Lead

Next

Hey all,

We are looking into this now and I will update this thread once I have more information to provide.

Thanks,

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Posted by: petertje.7261

petertje.7261

really anoying ime really getting kitten ed of but hope you can fix it soon

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Posted by: OxyCotten.9216

OxyCotten.9216

Since update im getting that same 19:9:18:16:16:101 code cant do dungeons or halfthe time just wont let u go ingame.

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Posted by: Sakrifice.8635

Sakrifice.8635

when will this be fixed? very frustrating. I noticed one can only join in the same server, i have to guest to the server the host. And to guest you get only 2 chances.

Dungeon runs is becoming a head ache

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Posted by: petertje.7261

petertje.7261

sometimes i cant even get in pve when i choos char the stupid error ccomes up getting sick of it pleas post if you also sometimes dont get in after you choos your charr

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Posted by: ausrotten.2586

ausrotten.2586

this is messed up….it started yesterday and i woke up hopin itd be fixed by now..but im still gettin the same error whenever i try to do a dungeon.

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Posted by: Boffar Hammerkin.2698

Boffar Hammerkin.2698

Same issue here. Started this morning. code 19:9:18:1616:101

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Posted by: Boffar Hammerkin.2698

Boffar Hammerkin.2698

code 19:9:18:1616:101 here too

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Posted by: edd.9765

edd.9765

yea, it looks like guest slots are used when you join a dungeon host, and when you are out of guest slots and try to join some other server it gives this error

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Posted by: DFlipFlop.9831

DFlipFlop.9831

I agree that guest slot is being used. I was able to join 1 path of COF and AC but unable to join other dungeons using LFG tool . I looked up my World Selection and I guested to some servers that I never guested to.

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Posted by: Antilogic.6978

Antilogic.6978

You better fix it up unless the Tower event ends or the people will be mad at you. So will I, Was about to finish the last achi for Gas mask. Suddenly this Error

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Posted by: LadyofHats.8316

LadyofHats.8316

same problem here

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Posted by: Enigma.3148

Enigma.3148

well its still not working……..when anet will fix this problem? pls almost 24 h since that error thingy started

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Posted by: Jack Salvator.7168

Jack Salvator.7168

Please fix this error.

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Posted by: Eureka.3172

Eureka.3172

pls fix this issue it already more than 24hour !!

Attachments:

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Posted by: AncientYs.8613

AncientYs.8613

I also am getting this error now!! but it worked fine a few hours ago.. please fix this >:(

PS: User above me has a good name (Eureka 7 ? ^^)

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Posted by: durno.3240

durno.3240

Should be pretty simple to just raise the guest pass limit to unlimited until they can fix the actual issue rather then have 1,000 of us kitten ed off people, but like most people said already. Anet doesn’t care they already got out money

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Posted by: angelpaladin.7921

angelpaladin.7921

Should be pretty simple to just raise the guest pass limit to unlimited until they can fix the actual issue rather then have 1,000 of us kitten ed off people, but like most people said already. Anet doesn’t care they already got out money

I feel like there reasoning is it would cost them to much in the long run real money wise. Instead they will most likely police these forum’s with a iron grip deleting post who are upset using some none exist reasoning. All while hiding behind multiple wall’s they call “support”

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Posted by: Eureka.3172

Eureka.3172

I also am getting this error now!! but it worked fine a few hours ago.. please fix this >:(

PS: User above me has a good name (Eureka 7 ? ^^)

yeah my favorite anime

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Posted by: Fury.6408

Fury.6408

Just adding to the list. Getting the same problem as described, cannot join any dungeon.

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Posted by: Durathor.2605

Durathor.2605

Please fix it already… dailies will reset :/

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Posted by: AncientYs.8613

AncientYs.8613

I also am getting this error now!! but it worked fine a few hours ago.. please fix this >:(

PS: User above me has a good name (Eureka 7 ? ^^)

yeah my favorite anime

NICE! mine too ^.^

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Posted by: Matisse.9356

Matisse.9356

Hey all,

We are looking into this now and I will update this thread once I have more information to provide.

Thanks,

I demand you put your best trainee up to the task. We deserve that. Nuff said.