I recently sent in a support ticket to ANet asking for a free world transfer.
Kindof a long story but here goes: [tl;dr at bottom]
I played GW2 before it launched because I got the deluxe edition so we got to play a day early I think. I quit around September due to personal reasons. I come back and try to switch but I see a 1800 gem price. I find out my relative is on a different server so I pay the fee and go on to play there.
Once there, I’m immediately labeled as a troll, kitten kitten etc etc. I’m confused so I’m like what gives? It’s total crap. People tell me to stop starting drama looking for sympathy because I won’t get any. I get PMs and mails with threats ingame and real life threats, even ones to hack my account.
So my relative switches to a different world again, and I follow him, again paying the fee a second time. Why? Because I wasn’t in a guild yet, and I wanted someone to play with, so I figured ’Hey, what could another transfer hurt?"
I start playing on the new server, and guess what happens? I’m immediately labeled as a spy and a troll. I try to explain why I’m not a troll, and people spam that they’re going to ignore me and report me for spam. Ok, cool, no one cares what I have to say. Awesome. On this new server, I continue to play and eventually save enough to get a Commander’s Tag. I get called a piece of crap commander, a troll commander, a spy commander etc etc.
How would I be able to spy? Having a second account? Nah, can’t be asked to play two accounts when I don’t have a lot of time to play on just one. Fork over $20 every week to transfer? Nah, unfeasible because the world vs world could change the matchups, AND I’m not blowing $20 every 7 days just to relay information that will be outdated.
So I explain why I’m not a troll, and why my relative is upset. No one cares or even attempts to hear me out. I get ignored/supposedly reported and threatened to get hacked/banned. Supposedly one of the popular commanders is ‘friends’ with some GMs and has the influence to get people banned for not listening to him/her.
I sent in a ticket to ANet asking for a transfer due to the constant harassment and unsupportive community. The first reply was to buy gems and transfer myself. So I send in another ticket explaining the above situation, and get told to basically suck it up. Hmm, so pay up, suck it up, or stop playing are the only solutions ANet has really given me.
It seems totally unfair that I’d have to keep paying just to find a world where I don’t get harassed for being related to someone. Just because that relative likes to argue sometimes doesn’t mean I’m the same person. To me, this just seems like ANet supports cyberbullying and has favoritism for certain people.
tl;dr
Constantly harassed/threatened, GMs supposedly have favoritism towards players, ask for world transfer after I’ve paid twice for transfers. Got denied and told to pay up, suck it up, or quit.
Thanks for the help Astral.