Computer Randomly Restarts
I’ve been getting them too, but you might want to know I did stability tests on my cpu&ram, switched to a new psu and it did not make a difference. Since it is a hard freeze that requires manual rebooting I don’t think a crash dump is generated. You can try changing psu and let me know if it’s still crashing for you.
I fought this for years and even brought the machine in to tech 3 times. Before replacing any hardware, try this: Get nVidia Inspector and try downclocking your video card. GW2 is VERY sensitive to overclocking, to say the least. The problem can be better or worse depending on the release and version of video driver. I did a 15% reduction on my 670 and have never had a crashing problem since. The issue is that it can work for a LONG time, but once you start getting the issue, it just never seems to go away and never happens in anything other than GW2. Sometime you can play hours without crashing other times minutes. Makes one very gunshy to party with others.
http://www.guru3d.com/files-details/nvidia-inspector-download.html
(edited by Leamas.5803)
Update: I have not switched to a new PSU yet. Was still having the computer randomly rebooting during play. I stopped using the 64 bit client and switch to the 32 bit and have not has a single issue.
I am so confused. I have more than enough RAM and CPU power…
Is it a bug?
Or just poor optimization?
Computer Specs:
Windows 10
16GB Ram
CPU: i7-6700k
GPU: GTX 1080
PSU: Corsair RM1000i
Update: I have not switched to a new PSU yet. Was still having the computer randomly rebooting during play. I stopped using the 64 bit client and switch to the 32 bit and have not has a single issue.
I am so confused. I have more than enough RAM and CPU power…
Is it a bug?
Or just poor optimization?Computer Specs:
Windows 10
16GB Ram
CPU: i7-6700k
GPU: GTX 1080
PSU: Corsair RM1000i
The issue with the 32-bit client is that it can run out of memory, especially on highly populated maps. I had crashing issues on both the 32-bit and 64-bit clients. Switching the client seemed to fix it for a time, but it came back.
As far as I’m concerned, it is a bug in GW2, but it has been there pretty much since launch as far as I can tell, so don’t hold your breath for a fix. It is well known that GW2 is sensitive to over-clocked hardware, which most GPUs are out of the box. GW2 also does not work on SLi hardware, at least the time time I checked, which should be transparent to the software layer.
It is not hardware specific, though it does tend to be far mare prevalent on machines running nVidia.
Check the Windows event log and see if this error occurs at the time of the crashes. The best I could find 4 years ago, when I was researching it, was that it’s throwing a fault on to the PCIe bus and sending the computer in to hardware panic mode. At the time, there was no fix for the error…down clocking fixed it.
—Windows Event Log Error— (nvlddmkm is the nVidia display driver)
The description for Event ID 14 from source nvlddmkm cannot be found.
Either the component that raises this event is not installed on your
local computer or the installation is corrupted. You can install or
repair the component on the local computer.
If the event originated on another computer, the display information had
to be saved with the event.
The following information was included with the event:
\Device\Video7
An uncorrectable double bit error (DBE) has been detected on GPU (02 00 00).
(edited by Leamas.5803)
It’s been “pointed out” on another thread that software “can’t be sensitive” to overclocking.
Arenanet themselves say differently
https://forum-en.gw2archive.eu/forum/support/support/Crashing-Issues-1/first#post4146866
“You may also want to check to see if any of your hardware is overclocked or is utilizing a Turbo Boost feature. If so, consider returning to stock settings, because Guild Wars 2 is sensitive to overclocking.”
I feel.. I feel dumb.
After doing so much the solution was so simple. sigh.
I believe I have fixed my issue that was causing Guild Wars to crash on my desktop.
The answer was to got to control panel > Hardware and Sound > Power options > and choose the High performance preferred plan.
I was on Balanced(recommended).