Computer freezes while playing Guild wars 2

Computer freezes while playing Guild wars 2

in Account & Technical Support

Posted by: John T Hall.3574

John T Hall.3574

When I am playing Guild Wars 2, the game will crash after around 20-30 minutes of play, completely freezing the computer itself. I have to hard restart the computer, it gives no errors or anything as to why it is doing this. I have reinstalled the game twice, tried installing it on both my C: drive and drive, but it continues to crash.

GPU GeForce GT 530
CPU AMD FX 6100 six core
16 gigs of ram
Win 7 ultimate
Driver v 347.25

Computer freezes while playing Guild wars 2

in Account & Technical Support

Posted by: John.8507

John.8507

Have you checked in the

\Users\(your name) \AppData\Roaming\Guild Wars 2 folder for a crash dump? It should be a text file called arena net

You could try opening a support ticket as well. https://help.guildwars2.com/anonymous_requests/new

Computer freezes while playing Guild wars 2

in Account & Technical Support

Posted by: John T Hall.3574

John T Hall.3574

There are no recent crash reports on the dump, last time I played was about a year ago with very little issues.