Computer reboot

Computer reboot

in Account & Technical Support

Posted by: Dahakaxx.1875

Dahakaxx.1875

Hello my computer randomly reboot itself while I’m playing GW2. I cant play PvP or WvW or main quests.
pls help

Computer reboot

in Account & Technical Support

Posted by: ST Babaganosh.3745

ST Babaganosh.3745

Any error messages? BSOD or does it just reboot? Have you run the repair option on GW2? If so I would guess bad RAM or heat but without anymore info it is hard to say

Computer reboot

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Dahakaxx – Generally system reboots are hardware related. I would check to make sure your PSU is functioning properly, make sure to run a memory test, and watch your temps. If you’ve ruled all of this out, the more information that you’re able to provide in regards to this issue (error messages, exact behavior of the reboot, etc.) the better and more quickly we’ll be able to help you out.

Computer reboot

in Account & Technical Support

Posted by: Gator.5729

Gator.5729

I was having the same issue several weeks ago as well. I have multiple gaming computers and upon starting to swap out hardware to pinpoint the issue, I noticed a fair amount of built up dust. Dust can slow down your cooling fans and clog your heat sinks. It is possible that your system is starting to over heat and is shutting down to prevent damage. I pulled everything out including the psu, ram, video cards and cpu. Thoroughly cleaned them and reseated everything and the issue fixed itself.