Guild Wars 2 Forum - Account & Technical Support

Connection Error(s)

Hi All,

Just wondering if anyone has a solution to this recent problem that has started to plague me.

Since about 3 weeks ago each time I start up Guild wars 2, the loader goes through the motions of downloading updates but at the end displays the messages Connection Error(s) detected retrying… On the rare occasion the game has updated successfully and started. I can surf the net and start other games/services that require an net connection such as Steam, GFWL and all of the other MMOs I have installed.

I’m running the game on Windows Vista.

Any help would be great.

Thanks

Connection Error(s)

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi there,

This seems to be a regional issue for some players but the general cause of this issue is security software conflicting with the client. In addition to this, you’ll also want to be sure that you don’t have any Firewalls conflicting with the client and that you’re playing with a broadband Internet connection.

Beyond this, I’d highly advise creating a support ticket for this issue so we can collect some more information from you in order to investigate this issue.