Connection Error(s) detected. Retrying... <- why?!
in Account & Technical Support
Posted by: Hatredeyes.6435
in Account & Technical Support
Posted by: Hatredeyes.6435
Problem: When i double click Guild Wars 2 start up application, it boots up the launcher, but just says the following: “Connection error(s) detected. Retrying…”
And from there nothing happens. I’ve so far experienced issues with getting disconnections and not being able to re-enter the game before last night. To make sure, I recently ran anti-virus software and CCcleaner. Just to make sure everything is up to speed. I have a strong, good internet connection, and the game IS ALLOWED through the firewall. This problem has persisted throughout last evening. last night and now – still today.
Two days ago I had problems staying in the game, I got dc’ed during loading screen in the game, but that fixed itself now and again.
Im no genious when it comes to computers/network setting etc. Therefore I ask you guys to help me out! Is my problem a result of my own network, or is it a fault, on the game servers side?
I really require ur aid at this point.
Best regards
Hatredeyes
in Account & Technical Support
Posted by: WouterTuinkabouter.7594
This might just be a connection issue on your side and if it is its fixable dont worry about that
firewals off? can you maybe post a speedtest result here?
(based on the diagram they give you its possible to spot if you have certain package losses/drops which cause a tiny fluxuation in your connection speed but when the connection fals to a point of very very low or just shuts itself of the game might not recover from this spike. Ofc most games do recover fast but sometimes and when it happens alot they dont and can freeze or forceclose itself.)
things you also want to try when having intertnet probs are changing the connection port at your router. enable upnp(if avaiable) else look for nat setting and put these on open, or google port forwarding and see if you can figure that out with your router(can be pretty tricky depending on type router)
Info on your router and how to work magic with it is easy to find with google and if you cant either just study it your self or ask for help again here (btw u prolly know this but to acces your routers page type your routers IP in your adress balk you can find this ip at the network setting menu and then clicking on your connection which is marked blue (this is for windows 7 and vista) then its called IPv4 (most likely ) )
good luck
in Account & Technical Support
Posted by: Hatredeyes.6435
Speed test(Speedtest.net) results:
10 ms
11.88 Mbps download
20.21 Mbps upload
I’ve switched the firewall off, tried logging in without succes, and then back on of course still without succes.
I have switched to opendns(http://www.opendns.com/business-solutions/premium-dns/benefits/). I flushed the dns cache before trying to launch game. This had no effect either.
To be honest, the things you mention about changing connection port at router, I have no idea how to. As mentioned, Im no genious at networking, so I might need more babysitting than you imagine Sorry. But thank you for replying so fast! keep it up, and we together can hopefully find answers that can help other noobs like myself.
Best regards
Hatredeyes
ps. should I use a specific speedtest in order to see package drops? Cause the mentioned diagram, is not there
(edited by Hatredeyes.6435)
in Account & Technical Support
Posted by: Hatredeyes.6435
bump :p anyone got ideas regarding my next step?
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