Connection Error

Connection Error

in Account & Technical Support

Posted by: Lems.6231

Lems.6231

When I try and log in I get a message before I even reach the menu telling me ‘Connection error detected, retrying’ Its been retrying for a while now. Is this a problem on my end or yours?

Connection Error

in Account & Technical Support

Posted by: Aprinz.3412

Aprinz.3412

I have that too at the moment. Is it working for you already?

Connection Error

in Account & Technical Support

Posted by: Crushed.7395

Crushed.7395

Same here, have had it since yesterday evening.. Will open a topic myself aswell now :i

Connection Error

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Next

Hi Lems – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”

Connection Error

in Account & Technical Support

Posted by: marc.6380

marc.6380

same here :/ …….. 15 -.-

Connection Error

in Account & Technical Support

Posted by: marc.6380

marc.6380

getting this software fail message after trying that game adivisor thing and yes i know what it says just telling what happens

Ncsoft Game Advisor

Warning: unable to connect to update server.

please check your internet connection

// Marc

Connection Error

in Account & Technical Support

Posted by: Ashley Segovia.8276

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Ashley Segovia.8276

Technical Support

Sounds like you may have some conflicting applications enabled. Do you have any security software currently enabled on your system?

Connection Error

in Account & Technical Support

Posted by: Aprinz.3412

Aprinz.3412

I have the “Connection error(s) detected. Retrying…” as well in the first screen that pops up when I open Guild Wars 2. I have not downloaded a patch for about a week. The same problem occurs when I try another PC in the home. Attached is the test result of Game Advisor.

Connection Error

in Account & Technical Support

Posted by: Aprinz.3412

Aprinz.3412

It works on a PC I haven’t tried before. It has worse performance than the tested one but at least I can play the game for now.

Connection Error

in Account & Technical Support

Posted by: Aprinz.3412

Aprinz.3412

My dad figured it out. In my case it had to do with AVG antivirus filter. It’s explained in this video http://www.youtube.com/watch?v=mfqMKbtxbUY