Connection issues

Connection issues

in Account & Technical Support

Posted by: Garm.9750

Garm.9750

So, I’ve bought this game in december and this is first time I facing any kind of problem.

It started yesterday, suddenly my game client was closed with “connection lost” type of error. For next hour I couldn’t even re-connect to the game, and when I managed to re-connect, I exprienced enormous lags, at some point game just “froze” (my attacks could do nothing, enemies wont attack, another players standing still), but oddly enough chat was working fine. Since that moment I have few types of problems:

1. Somtimes launcher can’t login (with some “connection error” message). Or sometimes it takes some additional time to login in launcher (about minute or so).

2. I can’t login on my main character (Dan Grimnebulin, norn) at the Diessa Plateu. There is just loading screen with “loading circle” and map info. Though at some point I can hear character “idle animation” movments. Loading screen lasts about few minutes and then I get “the game client lost it’s connection to the server” error. I also can’t login on my Sylvari character.

3. I can login on my human characters but guild chat is laggin, while /say or /map work as usual.

Thanks.

Connection issues

in Account & Technical Support

Posted by: Garm.9750

Garm.9750

So… Today I managed to login on my character. I guess problem solved then. Not sure what was the reason of all this though.