Consistent GW2.EXE Crash at Tequatl

Consistent GW2.EXE Crash at Tequatl

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Posted by: Atherakhia.4086

Atherakhia.4086

I have been having a problem that seems to be related to Tequatl in some fashion. I very rarely (like once in the past 3 months) get an exception when playing this game other than at Tequatl. It’s not always at the same point either. Sometimes when he spawns. Other times at a phase shift, sometimes when he dies, sometimes just cause. But it’s always at Tequatl.

Anyone have any ideas to this? I’ve tried to do Teq about a dozen times now and my map has always killed him but I don’t get credit because I get errored out and can’t get back to the full zone before the kill.

The last time when I died on death, I managed to get the 4 bonus chests, but the dragon chest wasn’t available to loot.

This is really frustrating!

Consistent GW2.EXE Crash at Tequatl

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Posted by: Turamarth.3248

Turamarth.3248

Post the crashlog.

Brandar – Kodash [DE]
[SPQR]

Consistent GW2.EXE Crash at Tequatl

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Posted by: Atherakhia.4086

Atherakhia.4086

I’ll do Teq today and get it. Unless they’re stored in the GW2 folder somewhere?

Consistent GW2.EXE Crash at Tequatl

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Posted by: Turamarth.3248

Turamarth.3248

C:\Users\YourUsername\Documents\Guild Wars 2\ArenaNet.log
or
C:\Users\YourUsername\AppData\Roaming\Guild Wars 2\ArenaNet.log

Post the one that is newer.

Brandar – Kodash [DE]
[SPQR]

(edited by Turamarth.3248)

Consistent GW2.EXE Crash at Tequatl

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Posted by: chris.9142

chris.9142

System specs?
Most likely cause running too high setting on a none high end PC extra true if running 4gb ram and 32 bit windows
Faulty components can also cause this so need system specs and crash log

I5-4670k @4.2Ghz – 8Gb 2133mhz Gskill
Msi Z87 Gaming Board AMD R9 270x
-crucial 256 M500 SSD -Samsung 500Gb HDD

Consistent GW2.EXE Crash at Tequatl

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Posted by: Atherakhia.4086

Atherakhia.4086

What part of the log do you need to see? Do you need me to post the ram addresses? Cause it’s too big for the message body.

  • Crash <—*
    Assertion: itemDef
    File: ..\..\..\Game\CharCreate\CcContext.cpp(1528)
    App: Gw2.exe
    Pid: 3924
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 16130
    When: 2012-12-02T16:48:26Z 2012-12-02T11:48:26-05:00
    Uptime: 0 days 0:16:40
    Flags: 0
  • System <—*
    Name: TODD-PC
    IpAddr: 192.168.1.2
    Processors: 8 [GenuineIntel:6:10:7]
    OSVersion: Windows 6.1 (64 bit)
  • System Memory <—*
    Physical: 13173MB/16358MB 80%
    Paged: 28588MB/32716MB 87%
    Virtual: 2658MB/ 4095MB 64%
    Load: 19%
    CommitTotal: 4127MB
    CommitLimit: 32716MB
    CommitPeak: 4131MB
    SystemCache: 4358MB
    HandleCount: 27337
    ProcessCount: 65
    ThreadCount: 969
  • Process Memory <—*
    Private: 1147MB
    WorkingSet: 604MB
    PeakWorkingSet: 608MB
    PageFaults: 582157
  • Game Context <—*
    MapId: 0
    Flags: 0×241
    ElapsedTime: 00:16:40
  • World State <—*
    <WorldState BufferCapacity="35487744" BufferUsed="454686" DrawCalls="314" Fps="50" EffectLights="0" ImageMemory="1151440" Lights="10" Materials="69" OcclusionQueriesOccluded="0" OcclusionQueriesStalled="0" OcclusionQueriesUnoccluded="0" Particles="110" Submodels="337" TextureLoadsPending="0" TextureMemory="403685708" Triangles="33395" VerticesSoftwareTransformed="0" VideoMemoryTotal="114896396" />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

Consistent GW2.EXE Crash at Tequatl

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Posted by: chris.9142

chris.9142

Attach it as a txt file to your post paperclip icon I think

I5-4670k @4.2Ghz – 8Gb 2133mhz Gskill
Msi Z87 Gaming Board AMD R9 270x
-crucial 256 M500 SSD -Samsung 500Gb HDD

Consistent GW2.EXE Crash at Tequatl

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Posted by: Atherakhia.4086

Atherakhia.4086

Attached my crash log.

Attachments:

Consistent GW2.EXE Crash at Tequatl

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Posted by: Turamarth.3248

Turamarth.3248

Have you tried to repair the client?
https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client

If that doesn’t help and no one else here has any ideas I suggest that you contact support.
https://help.guildwars2.com/anonymous_requests/new

Brandar – Kodash [DE]
[SPQR]

Consistent GW2.EXE Crash at Tequatl

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Posted by: Atherakhia.4086

Atherakhia.4086

I tried to do the repair function today but still crashed during the final phase. I’ve submitted a technical support ticket.

Consistent GW2.EXE Crash at Tequatl

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Posted by: Fearedbynone.6753

Fearedbynone.6753

I too am having this issue, but not just at Teq, it also happens at karka and jormag. it is 100% consistant. i have tried repairing the game. i have tried updating all my drivers.

i have a amd 4400 8 core with 16 gigs of ram, running the game off of an ssd drive.

the only thing lacking on my system is the vid card. it is a nvidia 560 gt

Consistent GW2.EXE Crash at Tequatl

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Posted by: Feirlista Xv.1425

Feirlista Xv.1425

Look at you task manager what do you have running in the background shutdown or uninstall unneeded apps and programs looks to me that something is competing with GuildWars that running in the background for resources.

Opinions are like ______ everyone has one I could
put the correct term in but not everyone has kittens

Consistent GW2.EXE Crash at Tequatl

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Posted by: Fearedbynone.6753

Fearedbynone.6753

just an fyi. it is only happening at those 3 world events. no other events, i run with the train doing all the events multiple times a day and only crash for those 3. it wouldnt be such a pain, but when i crash and relog, i am put in an overflow server.

Consistent GW2.EXE Crash at Tequatl

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Posted by: Fearedbynone.6753

Fearedbynone.6753

ok, here is an update.

repairing the game files did not fix the issue, so i deleted the entire game and reinstalled from scratch.

i have successfully killed karka twice, jormag once, and tequatl once with no crashes.

i did experiance 1 crash during golem mk 2, but i had chrome open with the timers running. someone told me that chrome could cause a crash.

before the reinstall, i could not complete any of the the 3 mentioned world events 100% of the time.

hope this helps