Guild Wars 2

My game is constantly crashing. The screen freezes, music still playing, and the PC becomes totally unresponsive forcing me to shut down. Put in a support ticket and they told me to run the repair tool but now its crashing more frequently! Attached are some crash logs. Cant play for more than 10-15 min before crash.

Here’s another log.

Anyone have any guidance?

Had the same issue on my windows 8 machine. I too contacted support but support is blaming my router. Here’s the thing though, my router allows me to play unimpeded on my windows 7 computer. My windows 8 is 64bit has much more memory and way better graphics card.

I’ve since done what they’ve asked by testing it without my router entirely and then without SPI on my router (which incidentally does sort of make the connection slower) however, after playing for some time tonight, it crashed again this time after 45 minutes of play. All I can guess is this, that there’s a port they aren’t sharing with the rest of us that the game uses to gather information or send it (yes I’m using all four 80,443,6600,6112 in port forwarding) or that their game really does have some secretive requirements that are causing massive problems for players.

I keep seeing these posts about the same issue I’m still having. My windows 8 computer is now being used by my spouse but instead of being able to play with me on this game he’s logged into WoW after all these years because “at least thereno matter how you have your computer setup you can get online and play normally”, and I have to say I agree with him…

There are archived posts about this problem going all the way back to BWE2. Seriously how difficult is it to fix this problem?

Yeah, I have the same problem. I’ve tried all the obvious solutions like update all the drivers, test harddrives and memory, repair client and all other standart mambojambo. Didn’t help in any way. I crash every 15-30 min depending on the area and number of player around. Almost always I crash on champions so no chests for me. Kind of tired already

I googled this problem right and left and saw no mentions of solution that helped anybody. A lot of suggestions to clear the dust and change thermal paste and maybe I’ll even try it just for the hack of it. But what worries me is that no one not once wtote that smth worked.

Ok so I have a solution that may be working for me. Here is the info from my support ticket to Anet:

I reviewed your Speccy report and it does look like your processor is running at higher than stock speeds. I believe it’s not actually over-clocked, but the processor is utilizing the built-in Turbo Boost option, which will raise the cores speeds based on load. This is a feature of the CPU model you purchased, marked with the (k) for Intel or the “AMD Black Edition” for AMD. Any CPU’s of these series are able to run faster than intended, automatically, without you doing or changing anything. This can often lead to freezing or crashing in applications that are not expecting this to occur.

Since this situation simulates over-clocking, I’d still like to try to disable this, and for that I have included some instructions for a work around below:

Go into Power options (Control panel -> Hardware and Sound -> Power Options) and click “Change plan settings” near your plan
Then click on “Change advanced power settings.”
Scroll down to “Processor power management” and expand it.
Expand “Maximum processor state” and modify the setting to 99%. Be sure to also set the minimum processor state to something below the maximum. I recommend 5%.
Then simply click “Apply” and “OK.”
After this has been done try launching the game again. When you do, the turbo boost feature should refrain from kicking in and that may resolve the issue you’ve been experiencing.

Im running a i7-3770k @3.5GHz, 8GB RAM, EVGA GTX 770 4GB on Windows 8.1 in case anyone is having these problems with similar hardware.

After this fix it did crash but after i restarted my PC I played again for another 3 or so hours with no crashes. Hoping this was the solution, good luck.

I’ll report my progress in a couple days to see if this truly helped.