Constant Stutters?

Constant Stutters?

in Account & Technical Support

Posted by: Catori Tokala.6581

Catori Tokala.6581

All of a sudden I get “stutters” which potentially freeze my screen for seconds at a time, or even just drop my FPS down to 1 or 2. This sometimes takes hours, and sometimes takes 30 minutes… To fix it, I have to “Quit to Desktop” And reload GW2.
This can happen at any time at all, whether it’s in WvW, or PvE…

I’ve lowered my settings, tried optimizing my graphics for performance, latest graphics drivers… I get 30FPS easily until this happens.

AMD A8-6500 APU with Radeon™ HD Graphics @ 3.5 GHz
AMD Radeon HD 8570D
8GB RAM
Windows 8.1
1920×1080 resolution

Constant Stutters?

in Account & Technical Support

Posted by: dodgycookies.4562

dodgycookies.4562

sounds like the gpu part of the apu is running out of vram, or throttling

get gpuz and take a look at the temps/vram usage

[ICoa] Blackgate

Constant Stutters?

in Account & Technical Support

Posted by: ikereid.4637

ikereid.4637

I have this happening to one of my systems at home actually. And I narrowed it down to the power supply.

The system I have issues with is a i3 and a R7-260X. Not a lot like your APU, really.

But what I found out is my PSU doesn’t supply enough power to the GPU in a constant state (infact I am using a 4pin to 6pin adapter for the GPU), so the 12v Rail goes from 12.34+ down to 10.12+ when under load (just enough to irritate the GPU and have it drop the core clock)

maybe something similar is going on with your system?

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

Constant Stutters?

in Account & Technical Support

Posted by: Catori Tokala.6581

Catori Tokala.6581

With Gpuz —- It says my GPU is going from 0% load to 99% load without GW2 even being on. Just Chrome…

After a couple hours of guild wars 2 —-- it stayed mostly 99-100 load… I’m fairly certain that’s a REAL problem…

(edited by Catori Tokala.6581)

Constant Stutters?

in Account & Technical Support

Posted by: ikereid.4637

ikereid.4637

With Gpuz —- It says my GPU is going from 0% load to 99% load without GW2 even being on. Just Chrome…

Definitely sounds like a power supply issue then.

You can test this by installing MSI Afterburner and see if the ‘power’ slider will let you set it to +4, +6, or +8. That will force the GPU to draw more power, forcing it out of a sleep state.

IF that fixes/resolves the issue, you need a new power supply

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

Constant Stutters?

in Account & Technical Support

Posted by: Catori Tokala.6581

Catori Tokala.6581

new power supply? I just got my computer a few months ago, so that won’t be a problem.

EDIT: It won’t let me move the “power” slider —- only the memory and core clock…
I don’t know what the buttons are for so I’m definitely not messing with it.

(edited by Catori Tokala.6581)

Constant Stutters?

in Account & Technical Support

Posted by: Catori Tokala.6581

Catori Tokala.6581

Can anyone else confirm it’s a power supply issue? Or could it be something else?