Constant annoying crashes (Windows 7 64 Bit)

Constant annoying crashes (Windows 7 64 Bit)

in Account & Technical Support

Posted by: Spike.8561

Spike.8561

I constantly get this error and I’ll bekittenif I can even stay logged in for 15 minutes without crashing. Does anyone have a fix for this yet?

The error says :

—> Crash <—
Assertion: MathRectIsValid(rect)
File: ..\..\..\Engine\Frame\FrRect.cpp(799)
App: Gw2.exe
Pid: 3224
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 15445
When: 2012-09-07T04:29:04Z 2012-09-06T21:29:04-07:00
Uptime: 0 days 0:13:01
Flags: 0

—> System <—
Name: YOUSEF-PC
IpAddr:
Processors: 4 [AuthenticAMD:15:1:2]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 5622MB/ 8137MB 69%
Paged: 13207MB/16272MB 81%
Virtual: 2491MB/ 4095MB 60%
Load: 30%
CommitTotal: 3065MB
CommitLimit: 16272MB
CommitPeak: 3133MB
SystemCache: 2317MB
HandleCount: 19899
ProcessCount: 49
ThreadCount: 693

—> Process Memory <—
Private: 1334MB
WorkingSet: 1120MB
PeakWorkingSet: 1121MB
PageFaults: 872785

—> Game Context <—
MapId: 15
Flags: 0×241
ElapsedTime: 00:01:05

—> World State <—
<WorldState BufferCapacity=“48553984” BufferUsed=“33996914” DrawCalls=“716” Fps=“50” EffectLights=“0” ImageMemory=“3344344” Lights=“8” Materials=“229” OcclusionQueriesOccluded=“0” OcclusionQueriesStalled=“0” OcclusionQueriesUnoccluded=“0” Particles=“1314” Submodels=“716” TextureLoadsPending=“4” TextureMemory=“547249316” Triangles=“308175” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“118195348” CameraPos=“-29439.1, 14649, -1102.5” CameraFwd=“-0.0723224, -0.957956, 0.277651” MapName=“wZY+N.BZ+CB” MapNamespace=“Y70f2” MapSector=“IJwR+.cuyTB” MapType=“Public” MapFloor=“1” MapId=“15” PlayerFacing=“-0.0722969, -0.957666, 0.278656” PlayerPos=“-29456.6, 14262, -966.376” PlayerVelocity=“127.441, -264.941, 138.477” />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0xf54 <—

—> Error Logs <—
‘root’, there’s no bone with that name. Linking to root instead
Model ‘0×007209’: Can’t unlink child ‘0×00cfba’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×007209’: Can’t unlink child ‘0×00d804’ from parent bone ‘righthand’, there’s no bone with that name.
Model ‘0×00f127’: Can’t unlink child ‘0×00df68’ from parent bone ‘root’, there’s no bone with that name.
Model ‘0×00e709’: Missing anim or fallbacks: zeropose
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Model ‘0×01028d’: Can’t link child ‘0×00df68’ to parent bone ‘root’, there’s no bone with that name. Linking to root instead
Model ‘0×01028d’: Can’t unlink child ‘0×00df68’ from parent bone ‘root’, there’s no bone with that name.
Model ‘0×01028d’: Can’t link child ‘0×00df9a’ to parent bone ‘root’, there’s no bone with that name. Linking to root instead
Model ‘0×01506f’: Missing anim or fallbacks: zeropose
Model ‘0×01028d’: Can’t unlink child ‘0×00df9a’ from parent bone ‘root’, there’s no bone with that name.
Model ‘0×007209’: Missing anim or fallbacks: qgtalrtrunf
Model ‘0×006523’: Missing anim or fallbacks: ugtalrtrunf
Model ‘0×01028d’: Can’t link child ‘0×00df68’ to parent bone ‘root’, there’s no bone with that name. Linking to root instead
Model ‘0×01028d’: Can’t unlink child ‘0×00df68’ from parent bone ‘root’, there’s no bone with that name.
Model ‘0×01028d’: Can’t link child ‘0×00df9a’ to parent bone ‘root’, there’s no bone with that name. Linking to root instead
Model ‘0×01028d’: Can’t unlink child ‘0×00df9a’ from parent bone ‘root’, there’s no bone with that name.
Model ‘0×0079ea’: Can’t unlink child ‘0×00e2c5’ from parent bone ‘root’, there’s no bone with that name.
Model ‘0×01506f’: Missing anim or fallbacks: zeropose
Model ‘0×019f90’: Can’t link child ‘0×00df47’ to parent bone ‘aura’, there’s no bone with that name. Linking to root instead
Model ‘0×019f90’: Can’t unlink child ‘0×00df47’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×01506f’: Missing anim or fallbacks: zeropose

(edited by Spike.8561)

Constant annoying crashes (Windows 7 64 Bit)

in Account & Technical Support

Posted by: CantHealz.2536

CantHealz.2536

The only thing i can say is. if you have a manufacturer OCed GPU underclock it. this worked for me and havent had an issue since. GW2 doesnt seem to like OCed cards. may be a driver issue but i think the game is just not optimized at all for ppls PCs

Constant annoying crashes (Windows 7 64 Bit)

in Account & Technical Support

Posted by: Spike.8561

Spike.8561

This is my DXdiag…


System Information
—————————
Time of this report: 9/6/2012, 21:32:56
Machine name:
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
Processor: AMD FX™-4100 Quad-Core Processor (4 CPUs), ~3.6GHz
Memory: 8192MB RAM
Available OS Memory: 8138MB RAM
Page File: 1541MB used, 14731MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode


DxDiag Notes
——————
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.


DirectX Debug Levels
——————————
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)


Display Devices
———————-
Card name: AMD Radeon HD 6800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0×6738)
DAC type: Internal DAC
Device Key: Enum\PCI\VEN_1002&DEV_6738&SUBSYS_31031682&REV_00
Display Memory: 724 MB
Dedicated Memory: 1008 MB
Shared Memory: 3812 MB
Current Mode: 1920 × 1080 (32 bit) (60Hz)
Monitor Name: AOC 2236
Monitor Model: 2236
Monitor Id: AOC2236
Native Mode: 1920 × 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1077 (English)
Driver Version: 8.850.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/20/2011 02:07:48, 795648 bytes
WHQL Logo’d: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2478-11CF-0771-0911BEC2C535}
Vendor ID: 0×1002
Device ID: 0×6738
SubSys ID: 0×31031682
Revision ID: 0×0000
Driver Strong Name: oem1.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.850.0.0:pci\ven_1002&dev_6738
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Constant annoying crashes (Windows 7 64 Bit)

in Account & Technical Support

Posted by: CantHealz.2536

CantHealz.2536

Yea just underclock your GPU 10-20% and u should be fine

Constant annoying crashes (Windows 7 64 Bit)

in Account & Technical Support

Posted by: Spike.8561

Spike.8561

I underclocked it to the lowest it can get and it still crashes… WTH!

Constant annoying crashes (Windows 7 64 Bit)

in Account & Technical Support

Posted by: Zaron.1687

Zaron.1687

We have to wait for a patch to play the game.

Constant annoying crashes (Windows 7 64 Bit)

in Account & Technical Support

Posted by: Segas.5346

Segas.5346

Underxlocking is not a fix, there’s something seriously wrong with the client itself.

I’ve had these crashes since day one. Completely random as well, everything from opening a dialog with a NPC or just walking around. These crashes does seem to happen alot more frequent in Lion’s Arch…

Constant annoying crashes (Windows 7 64 Bit)

in Account & Technical Support

Posted by: KerrMD.2617

KerrMD.2617

Are your graphics drivers updated? Latest Catalyst rev number is 12.8.

Constant annoying crashes (Windows 7 64 Bit)

in Account & Technical Support

Posted by: Grammarye.3064

Grammarye.3064

That is a crash in the game. More specifically, it’s an assertion that a calculated rectangle is valid, and presumably ought to be and isn’t. It’s a bug, send your crash dumps to ANet, let them fix the code. That’s pretty much all you can do.

NB: If you don’t get suitable ‘Send this crash report’ dialogs, report that as well (because you should) and consider turning on user mode dumping, so that Windows makes the crash dumps for you which you can then send by hand.

Edit: I should add it’s worth making sure you give as much detail about where you were when the crashes occurred, what settings you were running, because usually when the fundamental maths of a graphics system break (which is what it sounds like) something pretty weird is going on. One classic we had in our application was a crash we couldn’t reproduce until we realised the user started the app and then locked his machine – which meant the app booted up thinking the screen was 0 pixels wide. Stuff like that. Anything vaguely out of the ordinary that might help Anet find the problem.

If you haven’t pressed Call Target at least once today, please go press it now.

(edited by Grammarye.3064)

Constant annoying crashes (Windows 7 64 Bit)

in Account & Technical Support

Posted by: Spike.8561

Spike.8561

Bump, still needs a fix!

Constant annoying crashes (Windows 7 64 Bit)

in Account & Technical Support

Posted by: KerrMD.2617

KerrMD.2617

I did not notice if you stated whether or not you have used the -repair option as yet.
I would try that. Just place -repair after the shortcut to the launcher.