Guild Wars 2

I am crashing randomly, between 15 minutes to hours apart. Either my screen freezes, or the game goes to windows. Most notably it happened this weekend just before the final blows killed the boss of CoF P3 on the 3rd try. If the screen freezes, all i can do is ctrl/alt/del and windows states GW2 is not responding. when it crashes i send an error report to Anet. this is what it says.

—> Crash <—
Exception: c0000005
Memory at address 000000bc could not be read
App: Gw2.exe
Pid: 5300
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16597
When: 2013-02-12T10:58:39Z 2013-02-12T05:58:39-05:00
Uptime: 0 days 0:23:28
Flags: 0

any help or solutions? is it just me? I have no idea how to read this.

also, another post had a Dev reply that he wanted the info from the GW2 Arena net.log, i found that but it is massive, what out of that file would be helpful?

I am having the same problem. I have run the “repair” option over 10 times and it does not help at all. It happens on all characters and at completely random locations doing completely different actions. There is one file that comes up on the error report more often than the others and it’s somthing like “main clip”, but there are many other files that are listed each time I crash. I will post a full log next time it happens but I’d also like to mention that the game now forces you to repair your files after a crash now which means that every time I crash, I cannot play for another 15-20min. This feature needs to be taken away since it is not actually fixing the issue.

The is a limit of 5001, so this is just the tip of the iceburg

—> Crash <—
Assertion: !s_validationProc || s_validationProc(msg)
File: ..\..\..\Services\Log\LogQueue.cpp(38)
App: Gw2.exe
Pid: 3268
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 14934
When: 2012-08-02T22:47:17Z 2012-08-02T18:47:17-04:00
Uptime: 0 days 0:08:53
Flags: 0

—> System <—
Name: MATT-PC
IpAddr:
Processors: 2 [AuthenticAMD:15:11:2]
OSVersion: Windows 6.0 (64 bit)

—> System Memory <—
Physical: 1618MB/ 4094MB 39%
Paged: 5730MB/ 8407MB 68%
Virtual: 3075MB/ 4095MB 75%
Load: 60%
CommitTotal: 2676MB
CommitLimit: 8407MB
CommitPeak: 2753MB
SystemCache: 2633MB
HandleCount: 21891
ProcessCount: 68
ThreadCount: 865

—> Process Memory <—
Private: 870MB
WorkingSet: 323MB
PeakWorkingSet: 338MB
PageFaults: 291498

—> Game Context <—
MapId: 0
Flags: 0×241
ElapsedTime: 00:08:52

—> World State <—
<WorldState />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.0.6001.18000 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×810 <—

—> Trace <—
Pc:00a3e939 Fr:3573e5c8 Rt:0063eb90 Arg:012b8c8c 0063ed29 0000022e 0000022e
Pc:0063eb90 Fr:3573f1e8 Rt:00c5aa83 Arg:3573f204 3573f208 00dc0b0d 00034000
Pc:00c5aa83 Fr:3573f1f4 Rt:00dc0b0d Arg:00034000 012b8c8c 3573f21c 3573fa08
Pc:00dc0b0d Fr:3573f208 Rt:00ffb07a Arg:03f77500 00034000 012b8c8c 3573f234
Pc:00ffb07a Fr:3573fa08 Rt:01032bdb Arg:00000001 3a124fc0 3a0877e8 39bb09a0
Pc:01032bdb Fr:3573fa64 Rt:00f68174 Arg:01bb09a0 39bb08c0 01039d63 00000000
Pc:00f68174 Fr:3573fbd8 Rt:00dac172 Arg:014708b8 00000000 39ec0a90 00000004
Pc:00dac172 Fr:3573fc08 Rt:00c5b606 Arg:014708b8 00000000 08ce09f0 00000004
Pc:00c5b606 Fr:3573fc60 Rt:00bb263a Arg:014708b8 00000000 3573fc84 00000004
Pc:00bb263a Fr:3573fd88 Rt:00bb6035 Arg:011f0e90 00000000 08cec3ac 162832b0
Pc:00bb6035 Fr:3573fda8 Rt:00bb6428 Arg:0047d340 162832b0 3573fdbc 00000000
Pc:00bb6428 Fr:3573fdc0 Rt:00bb64e1 Arg:3573fe14 07750304 162832a4 3573fe20
Pc:00bb64e1 Fr:3573fde0 Rt:00a7c3df Arg:0000001f 077500e0 162832a4 00000002
Pc:00a7c3df Fr:3573fe20 Rt:00a78094 Arg:077500e0 07750304 08cec3a0 0000016c
Pc:00a78094 Fr:3573fe58 Rt:00a781eb Arg:0000001f 0000016c 00000000 00000000
Pc:00a781eb Fr:3573fea0 Rt:00a786e6 Arg:00000000 07758350 03f75ea0 515b8ba3
Pc:00a786e6 Fr:3573fef4 Rt:00a78b29 Arg:5151e88a 00000000 07758350 03f75ea0
Pc:00a78b29 Fr:3573ff2c Rt:00a78bf6 Arg:00644eef 00000000 03f75ea0 00000000
Pc:00a78bf6 Fr:3573ff44 Rt:0088e520 Arg:07758350 5151e8da 00000000 03f75ea0
Pc:0088e520 Fr:3573ff7c Rt:0088e5c8 Arg:00000000 3573ff94 7553f13c 03f75ea0
Pc:0088e5c8 Fr:3573ff88 Rt:7553f13c Arg:03f75ea0 3573ffd4 771ad819 03f75ea0
Pc:7553f13c Fr:3573ff94 Rt:771ad819 Arg:03f75ea0 42707487 00000000 00000000
Pc:771ad819 Fr:3573ffd4 Rt:771ada2b Arg:0088e546 03f75ea0 00000000 00000000
Pc:771ada2b Fr:3573ffec Rt:00000000 Arg:0088e546 03f75ea0 00000000 00905a4d

—> Thread registers <—
eax=3573e1a4 ebx=00000000 ecx=00000000 edx=00000048 esi=00000000 edi=00000000
eip=00a3e939 esp=3573e5b0 ebp=3573e5c8
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 3573E184 00000000 00000000 00000000 00000000
eax-16 3573E194 00000000 00000000 00000000 00000000
eax 0 3573E1A4 80000003 00000000 00000000 754cc83b
eax16 3573E1B4 00000002 00000002 081a9600 0064c09e
eax+32 3573E1C4 000007ff 65707954 6f727245 45203a72
eax+48 3573E1D4 00000000 3573e1f8 008922ec 3573e2a0

—> Code <—
00A3E919 5356578b f2894dfc 85c07419 8bceffd0 SVW…M…t…..
00A3E929 85c07511 6a26bac8 dc3f01b9 9cdc3f01 ..u.j&…?….?.
00A3E939 e852c2c0 ff8bcee8 5b4cbfff 6a006a0d .R……[L..j.j.
00A3E949 6a2a68c8 dc3f018b f86a006a 008d570e j*h..?…j.j..W.
00A3E959 b9050000 00e89ddf bfff8bd8 f6c30374 ……………t
00A3E969 1468a100 0000ba18 bc1e01b9 b4bc1e01 .h…………..

I have no idea what this repair option even is.

http://wiki.guildwars2.com/wiki/Command_line_arguments#-repair read that

also running a chkdsk /f on each of your hard drives wouldnt be a bad idea.

http://www.howtogeek.com/wiki/Chkdsk

also run ccleaner on the system, clean files and registry this can help alot of problems, even if it dosnt fix it, it will clean out alot of crap and in many years using ccleaner, its never caused a problem on any of the thousands of systems i have installed it on.

Here are the logs from my last 2 crashes. Message cant be more than 5001 characters so I’ll have to break this into multiple replies.

—> Crash <—
Assertion: activeBlock == next->prevPhysicalBlock
File: ..\..\..\Core\Platform\Common\MemAllocatorTLSF.cpp(462)
App: Gw2.exe
Pid: 1108
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16597
When: 2013-02-13T03:31:55Z 2013-02-12T19:31:55-08:00
Uptime: 0 days 0:51:29
Flags: 0
—> System <—
Name: CHRIS-PC
IpAddr: 192.168.1.100
Processors: 2 [GenuineIntel:6:15:11]
OSVersion: Windows 6.1 (64 bit)
—> System Memory <—
Physical: 1245MB/ 4094MB 30%
Paged: 5082MB/ 8187MB 62%
Virtual: 2321MB/ 4095MB 56%
Load: 69%
CommitTotal: 3105MB
CommitLimit: 8187MB
CommitPeak: 3198MB
SystemCache: 1541MB
HandleCount: 24444
ProcessCount: 78
ThreadCount: 890
—> Process Memory <—
Private: 1291MB
WorkingSet: 1181MB
PeakWorkingSet: 1188MB
PageFaults: 1515683
—> Game Context <—
MapId: 96
Flags: 0×241
ElapsedTime: 00:26:34
—> World State <—
<WorldState BufferCapacity=“119676928” BufferUsed=“84320096” DrawCalls=“627” Fps=“31” EffectLights=“0” ImageMemory=“7248544” Lights=“6” Materials=“209” OcclusionQueriesOccluded=“0” OcclusionQueriesStalled=“0” OcclusionQueriesUnoccluded=“0” Particles=“465” Submodels=“627” TextureLoadsPending=“0” TextureMemory=“456362544” Triangles=“149319” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“163902384” CameraPos=“12747.5, -25897.6, -579.568” CameraFwd=“-0.341195, 0.880269, 0.329715” MapName=“wZY+N.RiRio” MapNamespace=“J2rRq” MapSector=“IJwR+.jyN7L” MapType=“WvwBlueHome” MapFloor=“3” MapId=“96” MapTimeOfDay=“0.097222” PlayerFacing=“-0.341195, 0.880269, 0.329715” PlayerPos=“12540.4, -25363.4, -345.184” PlayerVelocity=“-140.234, 361.621, 50.1953” />
[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]
—> ClientContextThreadProc Thread 0×1408 <—
—> Trace <—
Pc:0066a519 Fr:3766fb24 Rt:0066aa1a Arg:14e36010 01614880 016142e8 3766fb58
Pc:0066aa1a Fr:3766fb38 Rt:006680c4 Arg:14e36010 13172eb0 13172eb4 13172eb0
Pc:006680c4 Fr:3766fb58 Rt:006daa96 Arg:00000001 10123110 10123110 00000000
Pc:006daa96 Fr:3766fb78 Rt:006dc8fb Arg:10123114 3766fba4 00406c94 00000001
Pc:006dc8fb Fr:3766fb84 Rt:00406c94 Arg:00000001 12b686d8 131915e0 006cdb33
Pc:00406c94 Fr:3766fba4 Rt:006ce8ee Arg:00000000 0fe1e850 00000010 220eaab0
Pc:006ce8ee Fr:3766fbc0 Rt:007b9761 Arg:0fe1e850 220eaab0 220c4904 1a936378
Pc:007b9761 Fr:3766fbec Rt:007b5e29 Arg:00000001 00000014 00000000 220c4904
Pc:007b5e29 Fr:3766fc34 Rt:007b7666 Arg:00000001 220c4904 3766fc58 007b7e2b
Pc:007b7666 Fr:3766fc44 Rt:007b7e2b Arg:000003e8 3766fd94 1b109c10 3766fd44
Pc:007b7e2b Fr:3766fc58 Rt:0079b26d Arg:3766fd94 3766fda0 00000001 00000001
Pc:0079b26d Fr:3766fd44 Rt:0079b52a Arg:3d09220c 4620f1c4 3766fda0 3766fdac
Pc:0079b52a Fr:3766fd60 Rt:0042ce55 Arg:3d09220c 3766fd94 3766fda0 3766fdac
Pc:0042ce55 Fr:3766fdc4 Rt:0041b47c Arg:3d09220c 00000000 00000001 06f16700
Pc:0041b47c Fr:3766fde0 Rt:00415c5d Arg:3d09220c 00000000 00000028 00000008
Pc:00415c5d Fr:3766fe14 Rt:004128fd Arg:096b2b9c 3766fe70 0000000c 3d09220c
Pc:004128fd Fr:3766fe34 Rt:00415f1f Arg:3d09220c 00abfa6f 06f17748 06f17320
Pc:00415f1f Fr:3766fe7c Rt:00abbe2d Arg:06f17320 06f17374 096b2b90 00000008
Pc:00abbe2d Fr:3766feec Rt:00abc189 Arg:16e54bb7 00000001 010162bc 00245540
Pc:00abc189 Fr:3766ff24 Rt:00abc25f Arg:00000000 06f23470 00672b6f 00000000
Pc:00abc25f Fr:3766ff44 Rt:008cf5fd Arg:06f23470 16e54bef 00000000 00245540
Pc:008cf5fd Fr:3766ff7c Rt:008cf6a5 Arg:00000000 3766ff94 758a33aa 00245540
Pc:008cf6a5 Fr:3766ff88 Rt:758a33aa Arg:00245540 3766ffd4 77119ef2 00245540
Pc:758a33aa Fr:3766ff94 Rt:77119ef2 Arg:00245540 40aae292 00000000 00000000
Pc:77119ef2 Fr:3766ffd4 Rt:77119ec5 Arg:008cf623 00245540 00000000 00000000
Pc:77119ec5 Fr:3766ffec Rt:00000000 Arg:008cf623 00245540 00000000 00000000

…cont
—> Thread registers <—
eax=3766f6fc ebx=00000000 ecx=00000000 edx=00000040 esi=00000000 edi=00000000
eip=0066a519 esp=3766fb10 ebp=3766fb24
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 3766F6DC 00000000 fffffd34 000002e4 fffffd34
eax-16 3766F6EC 000002cc 00000019 00000000 3766f6fc
eax 0 3766F6FC 80000003 00000000 00000000 7557c41f
eax16 3766F70C 00000002 00000002 123774d0 00000280
eax+32 3766F71C 006c753f 00000040 3766fa80 3766f800
eax+48 3766F72C 3766f750 008d3203 3766f800 00000000

—> Code <—
0066A4F9 e400003b 7704741d e8ca2678 0085c075 …;w.t…&x…u
0066A509 1468ce01 0000ba40 132c01b9 c4132c01 .h…...,....,. 0066A519 e8f2e300 00f6060f 741de8a8 26780085 ........t...&x.. 0066A529 c0751468 cf010000 ba40132c 01b9a013 .u.h......,….
0066A539 2c01e8d0 e300008b 43188b0e 5f5e5b3b ,…….C…_^[;
0066A549 4804721d e87e2678 0085c075 1468d001 H.r..~&x…u.h..

—> Stack <—
3766FB10 0066a51e 000001ce 14e36010 01612ea8 ..f……`….a.
3766FB20 14e36010 3766fb38 0066aa1a 14e36010 .`..8.f7..f..`..
3766FB30 01614880 016142e8 3766fb58 006680c4 .Ha..Ba.X.f7..f.
3766FB40 14e36010 13172eb0 13172eb4 13172eb0 .`…………..
3766FB50 006dc88e 10123110 3766fb78 006daa96 ..m..1..×.f7..m.
3766FB60 00000001 10123110 10123110 00000000 …..1…1……
3766FB70 13f49700 1012312c 3766fb84 006dc8fb ….,1….f7..m.
3766FB80 10123114 3766fba4 00406c94 00000001 .1….f7.l@…..
3766FB90 12b686d8 131915e0 006cdb33 0fe1e850 ……..3.l.P…
3766FBA0 12b686d8 3766fbc0 006ce8ee 00000000 ……f7..l…..
3766FBB0 0fe1e850 00000010 220eaab0 0000000e P……….“….
3766FBC0 3766fbec 007b9761 0fe1e850 220eaab0 ..f7a.{.P……”
3766FBD0 220c4904 1a936378 0000000f 00000010 .I.“xc……….
3766FBE0 00000014 00000000 00000000 3766fc34 …………4.f7
3766FBF0 007b5e29 00000001 00000014 00000000 )^{………….
3766FC00 220c4904 220ab330 c6f00000 c7280000 .I.”0..“……(.
3766FC10 46f00000 47280000 00000014 3766fc30 …F..(G….0.f7
3766FC20 1a936740 00000014 00000000 220c4904 @g………..I.”
3766FC30 027f0000 3766fc44 007b7666 00000001 ….D.f7fv{…..
3766FC40 220c4904 3766fc58 007b7e2b 000003e8 .I.“X.f7+~{…..
3766FC50 3766fd94 1b109c10 3766fd44 0079b26d ..f7….D.f7m.y.
3766FC60 3766fd94 3766fda0 00000001 00000001 ..f7..f7……..
3766FC70 1b109c10 00000000 00000001 000c3d46 …………F=..
3766FC80 002a9ec5 0bd4cde2 26ae7e33 bfffffff ..…..3~.&….
3766FC90 00000000 4146e219 bf800000 3fb64763 ……FA….cG.?
3766FCA0 c126b77b 42a24837 430f52f2 4276d3f8 {.&.7H.B.R.C..vB
3766FCB0 3e3c7f78 3e3c7f78 3fa7a14d 3f2498f6 x.<>x.<>M..?..$?
3766FCC0 3ff68c88 40c53d3a 432a8d0e 40a00000 …?:=.@..C…@
3766FCD0 3ed4cfd1 3ed981bf 4027268b 3f000000 …>…>.&’@…?
3766FCE0 3f733333 3f666666 3ed8616b 00000000 33s?fff?ka.>….
3766FCF0 3f6803ca 4415ff77 c34cb6c0 440409e0 ..h?w..D..L….D
3766FD00 4345d384 1a5d3460 4643fb17 c6c632f0 ..EC`4]…CF.2..
3766FD10 c3bedf00 beaeb10d 3f615956 3ea8d067 ……..VYa?g..>
3766FD20 3dc71c72 1e5d2a50 220ab330 1a928470 r..=P*].0..”p…
3766FD30 1a3e4ee0 48afc6be c34cb6c0 440409e0 .N>….H..L….D
3766FD40 4345d384 3766fd60 0079b52a 3d09220c ..EC`.f7*.y..“.=
3766FD50 4620f1c4 3766fda0 3766fdac 1434d5e0 .. F..f7..f7..4.
3766FD60 3766fdc4 0042ce55 3d09220c 3766fd94 ..f7U.B..”.=..f7
3766FD70 3766fda0 3766fdac 06f166f0 0122d8d8 ..f7..f7.f….“.
3766FD80 00000000 00000100 00000000 16e54903 ………….I..
3766FD90 3766fda8 46472df2 c6ca533f c410e461 ..f7.-GF?S..a…
3766FDA0 4643fb17 c6c632f0 c3bedf00 bdf40a57 ..CF.2……W…
3766FDB0 3e9d6760 bf71af43 0701e320 770ffe69 `g.>C.q. …i..w
3766FDC0 3f5f66f3 3766fde0 0041b47c 3d09220c .f_?..f7|.A..”.=
3766FDD0 00000000 00000001 06f16700 06f16700 ………g…g..
3766FDE0 3766fe14 00415c5d 3d09220c 00000000 ..f7]\A..“.=….
3766FDF0 00000028 00000008 06f166f0 076ed188 (……..f….n.
3766FE00 006b5b5e 00000028 3d09220c 3d09220c ^[k.(….”.=.“.=
3766FE10 3766fe34 3766fe34 004128fd 096b2b9c 4.f74.f7.(A..+k.
3766FE20 3766fe70 0000000c 3d09220c 3d23d70a p.f7…..”.=..#=
3766FE30 3d23d70a 3766fe7c 00415f1f 3d09220c ..#=|.f7._A..".=
3766FE40 00abfa6f 06f17748 06f17320 06f17354 o…Hw.. s..Ts..
3766FE50 00000002 00000002 00000008 3766fe78 ….........×.f7
3766FE60 06f17748 00000001 06f17320 06f17644 Hw…… s..Dv..

…more
3766FE70 096b2b9c 06f1736d 00000000 3766feec .k.ms……..f7
3766FE80 00abbe2d 06f17320 06f17374 096b2b90 -… s..ts…k.
3766FE90 00000008 3766fec0 06f17748 00000001 ……f7Hw……
3766FEA0 010162bc 00245540 00000000 75583bf4 .b..@U$……;Xu
3766FEB0 16e6977a 00000001 3a50be0a 0000000a z………P:….
3766FEC0 00000028 00000000 00000000 00000001 (……………
3766FED0 00245540 010162bc 00000001 723a270c @U$..b…….’:r
3766FEE0 3192a468 00000007 16e54a7f 3766ff24 h..1…..J..$.f7
3766FEF0 00abc189 16e54bb7 00000001 010162bc …..K…….b..
3766FF00 00245540 00000001 80000003 3766fef4 @U$………..f7

—> Error Logs <—
one with that name. Linking to root instead
Model ‘0×082239’: Can’t unlink child ‘0×00fa25’ from parent bone ‘lholsterhip’, there’s no bone with that name.
Model ‘0×08223f’: Can’t unlink child ‘0×00f89b’ from parent bone ‘lholsterhip’, there’s no bone with that name.
Model ‘0×08223f’: Can’t unlink child ‘0×00fb1e’ from parent bone ‘rholsterhip’, there’s no bone with that name.
Model ‘0×082239’: Can’t unlink child ‘0×00e7bb’ from parent bone ‘lholsterhip’, there’s no bone with that name.
Model ‘0×08223a’: Can’t unlink child ‘0×010651’ from parent bone ‘lholsterhip’, there’s no bone with that name.
Model ‘0×08223a’: Can’t unlink child ‘0×010651’ from parent bone ‘rholsterhip’, there’s no bone with that name.
Model ‘0×08223a’: Can’t unlink child ‘0×00fe39’ from parent bone ‘lholsterhip’, there’s no bone with that name.
Model ‘0×08223a’: Can’t unlink child ‘0×0108b1’ from parent bone ‘rholsterhip’, there’s no bone with that name.
Model ‘0×005dd5’: Can’t link child ‘0×0100d4’ to parent bone ‘cholsterback’, there’s no bone with that name. Linking to root instead
Content is referencing a propID that doesn’t exist propId=‘1512074351504006668’
Content is referencing a propID that doesn’t exist propId=‘1499643904400563432’
Content is referencing a propID that doesn’t exist propId=‘1499644488516115694’
Model ‘0×08223f’: Can’t link child ‘0×00f5d9’ to parent bone ‘rholsterhip’, there’s no bone with that name. Linking to root instead
Model ‘0×08223f’: Can’t link child ‘0×010357’ to parent bone ‘lholsterhip’, there’s no bone with that name. Linking to root instead
Model ‘0×08223f’: Can’t unlink child ‘0×010357’ from parent bone ‘lholsterhip’, there’s no bone with that name.
Model ‘0×08223f’: Can’t unlink child ‘0×00f5d9’ from parent bone ‘rholsterhip’, there’s no bone with that name.
Model ‘0×005dd5’: Can’t unlink child ‘0×0100d4’ from parent bone ‘cholsterback’, there’s no bone with that name.
Model ‘0×005baf’: Missing anim or fallbacks: ugtrunfidl
Model ‘0×005baf’: Missing anim or fallbacks: ugmsprint f

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×0611
Version = 9.18.0013.1090
Description = NVIDIA GeForce 8800 GT
Compat = 0×00100800
VidMem = 2286 MB

I’m having screen freezes and then the screen goes black. If I open up task manager it will show two listings for the gw2 client. This has only been going on for a couple days. This happens at random times into the game but usually after about 20-30 minutes.

I have check all drivers and everything is up to date. I’m not sure what log people are talking about in here if you could tell me where it is I will post it. Iam going to put in a support ticket now.

How come you guys didn’t just post the log files in a .txt file and attach it to the post?

I tried to use the cmd line augments but someone will have to be more specific about what to type in because “…\Guild Wars 2\Gw2.exe” -repair did not work.

Piteous.4165:

I tried to use the cmd line augments but someone will have to be more specific about what to type in because “…\Guild Wars 2\Gw2.exe” -repair did not work.

It’s not really a cmd line argument. It’s added to the end of the shortcut. If you look at the picture I’ve attached, you see where to input it. After the quotes, leave a space and then put “-repair” (without the quotes!!!!) and hit apply and run the shortcut after that.

Thanks for your help Ryokuro.

And it just does something it itself? I started the client and was expecting some dialog box or something to pop up saying it was repairing files.

Piteous.4165:

Thanks for your help Ryokuro.

And it just does something it itself? I started the client and was expecting some dialog box or something to pop up saying it was repairing files.

That I could not tell you as I haven’t needed to ever run it myself.

Ryokuro.8125:

Piteous.4165:

I tried to use the cmd line augments but someone will have to be more specific about what to type in because “…\Guild Wars 2\Gw2.exe” -repair did not work.

It’s not really a cmd line argument. It’s added to the end of the shortcut. If you look at the picture I’ve attached, you see where to input it. After the quotes, leave a space and then put “-repair” (without the quotes!!!!) and hit apply and run the shortcut after that.

funny anet calls it a command line arguement….
http://wiki.guildwars2.com/wiki/Command_line_arguments
read the url and page title…..adding it to the short cut dosnt remove the fact its a command line arguement, all the short cut really is, is a way to launch without opening a command line window or going in to find the exe directly…..

Hi i have the same problem after 15 min or 1 hour my screen freezes or my pc crach or it wil go back to windows screen.
when it hapends i cant do anny thing not ctr/alt/del not esc.

i hope sombody can help me or that arena net fix it.

I’m having the same problem as the freezing & crashing as other people … BUT now my computer just started to shut itself off when its crashing now.

Constant crashing! omg what is happening? Can we please get this fix? im getting crash for no reason doing fractals.

Everyone is having this issue on Eu servers for Desolation, must be something they did on the update yesterday. Lets hope they resolve it soon. They’re going to loose a lot of business with this.

My problems started to appear after the last patch. First the update went only half way and the Kb’s started to drop until they reached 0.00kb’s! I had to reset the whole PC in order to get the update fully downloaded… After that every time when I log in to the game my PC freezes on intervals between 5 & 10 mins ;( Sometimes my sound start to fade and few seconds after that the game freezes! Of course I have to shut down the process from the task manager… but sometimes that don’t work either because after that when I try to start the game nothing happen… and I need to reset the whole PC again! My drivers are up to date… and I never had such issues before the last patch… So it must be that!!!

I did check the disks for errors and also I made defragmentation as well!
I cannot give you any Crash Logs because I do not have any… the game just freezes as simple as that!!!

Oh… and I did try to repair the files of the game…. that did not solve the problem at all!!!

I see that many people have this problems and they are after the last patch… because before that the game was working fine!

I’ve tried to play now… and the problems seems to get really different!!!

My game freezes after few minutes… but the sound goes on, I try to open task manager but it does not show… if I click back on GW2 icon at the taskbar I get back to the game and the task manager shows up! Okay now… the game is un-freezed but there is no sound…. after few seconds the game freezes again One more time I tried to end the process from the task manager but nothing happens of course…

I really have no idea what to do anymore to get this fixed…. it has to be the patch because the day before that I played for around 5 hours with no problems. On the next day when I downloaded & installed the patch… this things start to happen!

Thank you Ashley for helping out on this issue. I am sure you are very busy, so thank you for taking the time to help me and the others with similar issues.

Since the patch 2 days ago, on the first day of the patch, my screen froze, and then unfroze and kept going, maybe 3 times. the next day, no more crashing to the desktop, but it did freeze not respond and have to be force closed. I ran CC cleaner, which I had, but hadn’t run in a while, just before the 2nd day where the game did freeze.

I’m also having this problem. My game just randomly freezes and all I can do is ctr/alt/del. VERY annoying. Around the same time the freezes started occurring my screenshots started to get bugged too. Around 70% of time I try to take a screenshot my game goes into some kind of stutterloop that stops if I alt tab to desktop and back. All this started with the patch few days ago.

I have solved my freeze problems today… by simply re-installing the game and removing the drivers! But it’s a shame that I had to download 6-8GB of game updates!!! This feels like a whole new game to me….

and as of today, the crashing has continued, and become more frequent.

Since the latest patch my crashes occur approximately every 15 minutes. The game has become unplayable. I’ve tried everything suggested in the forums, including looking at overheating, disabling firewalls, etc. with no success. I notice that people with more recent systems than mine have been having problems. One common thing in all my crash logs is a memory leakage issue. The general consensus seems to be that this is an Arenanet problem. Until they fix it, or at least are prepared to look at their servers, I shall be unable to play. For the record I have no issues with any other games – Final Fantasy (extremely graphics intensive), Vinductus, Aion, WoW, Rift, Tera, ….. at least there’s plenty to do.

I started having sudden game crashes today, where its an instant crash to desktop, but on one occasion at least it crashes me to the character select screen. I’ve sent reports in for the desktop crashes so hopefully that will help.

Has anyone found a solution to this problem yet? I’m still constantly trying various way to fix this problem.

That’s just a guess, but a similar thing happened 4 months ago. Suddenly with the introduction of a new game patch, lots of people (including me) started having game client crashes.

The game logs we posted back then mainly included problems of the game writing to memory addresses or similar memory related errors.

My guess is, that some RAM chips (e.g. so called value RAMs that very often have faulty sectors) just can’t manage the stress this game is producing. Those RAM chips only show strange behavior under very high stress and so you won’t notice any problems when using other applications/games.

Maybe with one of the last patches, the stress your memory chips have to handle has increased (culling fix)…

Back then, the crashes stopped for me because I built myself a new PC (not because of gw2 of course) with high quality RAM chips. And even then I had to deactivate the xmp profile to get rid of the last few random crashes (even though memtest ran more than 2 days without any errors with xmp profiles enabled).

Not that I don’t appreciate the content updates we get. I like this game and due to the hardware I’m using I also don’t have any problems any more. But I think it would be time for some code optimization too, especially when it comes to the cpu and memory utilization of this game…

Catching some errors (if possible, I don’t know the code of course) instead of letting the whole client crash would be a start, so that also players with standard hardware can run the game and also enjoy it.

Are you using windows 32 bit?

Nope, i’m using windows 7 64bit