Constant crashing starting Dec. 15

Constant crashing starting Dec. 15

in Account & Technical Support

Posted by: StarVenger.2813

StarVenger.2813

Hi All,

I’ve been playing this game fine for 45 days or so. It played just fine last night. Starting this morning I’m getting constant crashes typically whenever I try to enter a new zone it would seem. most of the crashes seem to involve a texture or file being the wrong size, at least that’s what I understand from reading the log files.

I just did a clean install of the recommended Nvidia graphics card drivers. I’ve run their game adviser utility and the logfile looked OK to me, but I’ve submitted it to support already.

I’ve run the repair utility multiple times to no avail. The longest I’ve ever been able to play is on my thief, where I actually made it to a zone that was causing issues and started a story mission. My Guardian is stuck in a zone now and whenever I try to pick him the game immediately crashes.

I ran a windows checkdisk on my game installs drive, which came up clean. The game drive is a seperate physical drive from the OS drive. Other games installed to the same drive work fine. The computer has been running for months without issue.

Was there an update last night or something that I didn’t catch? Is this an issue other users have been running into?

Any help would be appreciated, and I’ll provide additional information upon request

Thank you for any help.

PS. I just reran the repair utility, and reloaded the game, and the zone my guardian is stuck in is Lornar pass. The game immediately CTD’s when I pick him.

Constant crashing starting Dec. 15

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Posted by: kirito.4138

kirito.4138

System specs and error log/codes would be nice to see.

http://www.twitch.tv/kirito4138
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Constant crashing starting Dec. 15

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Posted by: StarVenger.2813

StarVenger.2813

System Specs:
Intel I5 Quad Core 3.3 Ghz Processor
Asus P8Z68-V Pro Motherboard
2 – 8 Gig sticks of CORSAIR Vengeance DDR3 1600
Asus Geforce GTX 570 – 1.28 Gig of VRAM
Corsair 850 Watt Power supply

In addition to that I have 4 hard drives and a standard SATA optical drive, using the onboard sound, I have a USB mouse and Keyboard, nothing else real exotic is attached or installed on the computer.

No other apps or games have routinely crashed, this system has been very stable for three months or so.

I have attached the output of the most recent guild wars 2 crash log after I attempted to login on my guardian copied to a text file to this post.

If you need additional diagnostic information, please let me know, I tried to include everything I thought was relevant.

I also just tried disabling reflections in game and turned texture detail to medium, even thought it’s been running great with them both to high or ultra for almost two months.

PS. I just logged on my Necro, and she’s been able to get into the bloodtide coast zone and and play without issue so far.

Attachments:

(edited by StarVenger.2813)

Constant crashing starting Dec. 15

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Posted by: kirito.4138

kirito.4138

—> Crash <—
Assertion: A file was corrupted in the archive. Please run once with ‘-repair’!
File: ..\..\..\Game\Main\MainCli.cpp(591)

since you said -repair failed. Have you tried -image and/or deleting local.dat?

http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream

Constant crashing starting Dec. 15

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Posted by: StarVenger.2813

StarVenger.2813

I have not tried image yet, I will do so and report back, thank you for the advice. I will also delete local.dat before I do so I will post back, if it works or not, just so this topic may be of help to others.

Constant crashing starting Dec. 15

in Account & Technical Support

Posted by: StarVenger.2813

StarVenger.2813

Before I deleted local.dat and ran an image, I was able to play on my necro in the bloodtide coast zone for quite some time, and I was also able to complete a story mission.

I then deleted local.dat and ran an -image and another -repair.

My guardian still crashed immediately on login.

Constant crashing starting Dec. 15

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Posted by: Clyne.9038

Clyne.9038

this is not an isolated case. i’ve been crashing since the lost shores. . . seriously. I’m thinking of asking for a refund already. I’ve supported anet through the beta of Gw 1 – gw2, this is not an easy decision for me.

edit
alright, i changed my ram to the new state of the art ddr 3 1600 rams.
and dropped my GPU core by 25mhz. . . no crashes so far. wow, must i really drop the core speed on a reference gtx 560m card -__-

(edited by Clyne.9038)

Constant crashing starting Dec. 15

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Posted by: Cynacide.5926

Cynacide.5926

I’m having freeze ups and crash while running across zones, I see it mostly when zoning into a maps though. Everything was fine yesterday, then we got the patch and it started about an hour after. Sometimes I can run for an hour or more just doing whatever, sometimes it happens in less than 5min of play time.

Constant crashing starting Dec. 15

in Account & Technical Support

Posted by: StarVenger.2813

StarVenger.2813

Just a quick check-in. My guardian is permastuck in Lornar pass. Any attempt to log him in even just to get him out of there results in a CTD, immediately, but I’ve been playing with my alts in sparkfly fen all day without issue. At this point I’d just be happy with getting my guardian out of lornar pass so I could play him =]

Thank you to all who offered advice, I think at this point I’m just stuck playing alts.

Constant crashing starting Dec. 15

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Posted by: Zabanov.6743

Zabanov.6743

Same here…or even worse. Since the patch the game wont even load to the character select screen it just crashes…..I had no trouble whatsoever the game ran perfectly. And now I cannot even start.

Ps. I checked every driver and system. nothing is wrong with my pc.

Update: restarted my pc. Got it to work capped the framerate to 60 and changed the option from windowed fullscreen to regular fullscreen it seems to work for now. But I still dont trust it, Anet should look at this.

update 2 : Ok pardon my language, but this is bullcrap. everything else works fine. Borderlands 2 works fine, Skyrim works fine. But GW2 just randomly decides to crash. It crashes in game or it just crashes before it loads to the character select screen……

(edited by Zabanov.6743)

Constant crashing starting Dec. 15

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

yeah, i don’t care about anyone elses issue but starvengers in this thread, the rest of you go open your own and provide the same information he was requested of.

starvenger, post an anet log after the guardian crash.

Clyne, pull the battery and test stock clocks with just a power cord plugged in
i’ve heard of a failing battery causing gpu clock instability.

Constant crashing starting Dec. 15

in Account & Technical Support

Posted by: StarVenger.2813

StarVenger.2813

Hello everyone,

This will probably be my final update on this issue, Last night every few hours I did a -repair and tried to log my guardian on. Later last night, the -repair seemed to download a few files, and I was able to log my guardian on and get him the heck out of lornar pass.

I spent about 8 hours playing in sparkfly fen with my 7 alts, both before and after I finally got my guardian logged on successfully, and I had not one single issue. Also, after I got my guardian our of lornar pass, I played on him for 2 hours without issue.

My personal hunch is that there may have been a small glitch with a recent patch and maybe the game’s file checking utility was wrong about the size of a file, or maybe a recent update pushed a bad file, or maybe I really did have a bad file and the -repair just didn’t catch it the first 10 or so times it ran.

Anyhoo, whatever happened, thank you all very much for your kind and prompt troubleshooting tips. In case something like this ever happens again I will follow the advice given to me, and probably make another thread on this forum, so far this game’s community has been great from what I’ve seen, and I thank you all!