Constantly Crashes only in WvW/HoT Maps

Constantly Crashes only in WvW/HoT Maps

in Account & Technical Support

Posted by: MandJ.8965

MandJ.8965

Hello, like the title explains, I got since HoT release ,(rarely before), only in WvW- and HoT Maps, game crashes. I am kicked out of the game after ~1 of playing, which is closed then and where I have the possibility to send the report.

I can play tPvP with Youtube in the backround for hours without any crash. How is this possible?

Would be thankful for every help I can get!
(In the past I played WoW, Teso Wildstar and SWtor without problems, even GW2 without problems before HoT hits… sure, sometimes more lags, sometimtes crashes, but not so predictable like now after the HoT release…)

The Report:

—> Crash <—
OOM: Heap, bytes=8388728,
App: Gw2.exe
Pid: 8544
Cmdline: -port446 (sidenote: i get it even without “-portx”!)
BaseAddr: 00270000
ProgramId: 101
Build: 60726
When: 2016-04-24T19:29:45Z 2016-04-24T21:29:45+02:00
Uptime: 0 days 1:24:13
Flags: 0

—> System <—
Name:
IpAddr: 192.168.178.30
Processors: 2 [GenuineIntel:6:7:10]
OSVersion: Windows 10.0 (32 bit)

—> System Memory <—
Physical: 829MB/ 3327MB 24%
Paged: 3317MB/ 6655MB 49%
Virtual: 179MB/ 2047MB 8%
Load: 75%
CommitTotal: 3337MB
CommitLimit: 6655MB
CommitPeak: 4753MB
SystemCache: 953MB
HandleCount: 35901
ProcessCount: 80
ThreadCount: 1154

—> Process Memory <—
Private: 1619MB
WorkingSet: 1204MB
PeakWorkingSet: 1379MB
PageFaults: 3041087

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 917.01 2178749
VRAM 516.21 31494
Art Assets 396.16 19666
Programmer Data 388.84 390818
Anim Import Models 167.02 450
Anim Import Packfile 167.02 450
Game 142.21 126713
Engine 136.63 203819
Character Models 116.88 6013
Uncategorized 99.97 1745164
Content 99.26 38531
Gr 85.76 133513
Collections 83.92 23525
Dictionary 79.27 6564
VRAM – Character Tex 79.16 1259
Map Assets 77.06 9037
VRAM – Gr Postproc 75.39 20
Prop Models 68.83 5827
Prop Packfile 67.13 331
VRAM – Prop Tex 64.32 788
Composite Models 60.23 1249
Character Packfile 55.65 388
VRAM – UI Textures 44.41 1123
VRAM – Effect Texture 43.73 727

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Anim Import Packfile 167.02 450
Uncategorized 99.97 1745164
Content 99.26 38531
Dictionary 79.27 6564
VRAM – Character Tex 79.16 1259
VRAM – Gr Postproc 75.39 20
Prop Packfile 67.13 331
VRAM – Prop Tex 64.32 788
Character Packfile 55.65 388
VRAM – UI Textures 44.41 1123
VRAM – Effect Texture 43.73 727
Gr Umbra 43.08 1898
VRAM – DDI Shader 39.63 25471
VRAM – Composite Tex 37.35 173
Composite Tex Pool 34.47 134
Effect Packfile 32.50 383
VRAM – DirectX Geo Buffers 30.56 1520
Text 27.40 4350
Composite Packfile 25.70 685
Collide 16.43 kitten
VRAM – Terrain PgdImg 14.67 59
Map Zone 13.69 6461
Collide Havok 12.06 17598
Archive 11.88 133

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×23fc <—

—> Trace <—
Pc:0058438d Fr:0624fa38 Rt:0061bfba Arg:00000000 00000000 00000000 00000000
Pc:0061bfba Fr:0624fa78 Rt:0061c9fb Arg:00000000 0000002a 0624fac0 00000000
Pc:0061c9fb Fr:0624fab0 Rt:00e8c762 Arg:000000a9 00000002 55f78d98 3554e624
Pc:00e8c762 Fr:0624fbac Rt:00e89201 Arg:a89654f8 7b713990 0624fbf4 00e8a0b1
Pc:00e89201 Fr:0624fbbc Rt:00e8a0b1 Arg:00000000 039e6910 00000052 00000052
Pc:00e8a0b1 Fr:0624fbf4 Rt:00e81278 Arg:00000000 00585b99 00000c48 005c3570
Pc:00e81278 Fr:0624fc44 Rt:008a6f10 Arg:3da7ef9e 3db1cebf 0624fcd4 183d04d8
Pc:008a6f10 Fr:0624fc78 Rt:008a983f Arg:3db1cebf 0070fc03 039e7400 00000001
Pc:008a983f Fr:0624fd20 Rt:0070dbc9 Arg:039e7400 00000002 00000002 00000010
Pc:0070dbc9 Fr:0624fd7c Rt:0070edc2 Arg:a894bac8 01d19e5f b32f7b8c 00000001
Pc:0070edc2 Fr:0624fdbc Rt:0070d4b1 Arg:039f6580 039f6648 00585d18 006d64cc
Pc:0070d4b1 Fr:0624fddc Rt:006d6420 Arg:039f6580 b32f7824 006d64cc 039f6648
Pc:006d6420 Fr:0624fe14 Rt:006d6548 Arg:006d64cc 0624fe34 748095f4 039f6648
Pc:006d6548 Fr:0624fe20 Rt:748095f4 Arg:039f6648 748095d0 c6c8c1dc 0624fe7c
Pc:748095f4 Fr:0624fe34 Rt:76ed241a Arg:039f6648 c4b49af2 00000000 00000000
Pc:76ed241a Fr:0624fe7c Rt:76ed23e9 Arg:ffffffff 76f53a0c 00000000 00000000
Pc:76ed23e9 Fr:0624fe8c Rt:00000000 Arg:006d64cc 039f6648 00000000 00000000

—> Thread registers <—
eax=0624f5a8 ebx=0624f9f4 ecx=00000000 edx=0624f9f4 esi=7481d9e0 edi=00000000
eip=0058438d esp=0624f9d4 ebp=0624fa38
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246

eax-32 0624F588 4014135e 3f400000 0024fb60 0624f67c
eax-16 0624F598 00372fcc 0624f600 73de2d82 0624f5a8
eax 0 0624F5A8 80000003 00000000 00000000 73de2d82
eax
16 0624F5B8 00000000 00000027 0624f910 0624f990
eax+32 0624F5C8 58bc1da0 00000000 00000000 3f3fffff
eax+48 0624F5D8 3f2fffff bc8fcadc 00000000 c22ae9c8
ebx-32 0624F9D4 00584392 011fcd28 00000000 00000000
ebx-16 0624F9E4 36e5c344 36e5c330 4ce10000 00000001
ebx 0 0624F9F4 70616548 7962202c 3d736574 38383338
ebx
16 0624FA04 00383237 0009a02c 0009a02c 0624fa38
ebx+32 0624FA14 0068a185 00000000 36e5c34c 0624fa34
ebx+48 0624FA24 4ce10000 36e5c34c 4ce10000 00000000
edx-32 0624F9D4 00584392 011fcd28 00000000 00000000
edx-16 0624F9E4 36e5c344 36e5c330 4ce10000 00000001
edx 0 0624F9F4 70616548 7962202c 3d736574 38383338
edx
16 0624FA04 00383237 0009a02c 0009a02c 0624fa38
edx+32 0624FA14 0068a185 00000000 36e5c34c 0624fa34
edx+48 0624FA24 4ce10000 36e5c34c 4ce10000 00000000
esi-32 7481D9C0 8b55ff8b 25ff5dec 748765a0 cccccccc
esi-16 7481D9D0 cccccccc cccccccc cccccccc cccccccc
esi 0 7481D9E0 632825ff cccc7487 cccccccc cccccccc
esi
16 7481D9F0 8b55ff8b 25ff5dec 74876830 cccccccc
esi+32 7481DA00 cccccccc cccccccc cccccccc cccccccc
esi+48 7481DA10 667c25ff cccc7487 cccccccc cccccccc

—> Code <—
0058436D 6a4050e8 9b68ffff 83c4108d 55bc85f6 j@P..h……U…
0058437D 8d4b05b8 28cd1f01 0f45c653 ff751450 .K..(….E.S.u.P
0058438D e85e9400 008bcbff 15742d75 018b7518 .^…….t-u..u.
0058439D 8b4db866 89700188 0883feff 74083b35 .M.f.p……t.;5
005843AD a0317501 7214684b 050000ba 7ccc1f01 .1u.r.hK….|…
005843BD b93ccd1f 01e87992 00008b0c b5a02d75 .<….y…….-u

—> Stack <—
0624F9D4 00584392 011fcd28 00000000 00000000 .CX.(………..
0624F9E4 36e5c344 36e5c330 4ce10000 00000001 D..60..6…L….
0624F9F4 70616548 7962202c 3d736574 38383338 Heap, bytes=8388
0624FA04 00383237 0009a02c 0009a02c 0624fa38 728.,…,…8.$.
0624FA14 0068a185 00000000 36e5c34c 0624fa34 ..h…..L..64.$.
0624FA24 4ce10000 36e5c34c 4ce10000 00000000 …LL..6…L….
0624FA34 b32f7c08 0624fa78 0061bfba 00000000 .|/.×.$…a…..
0624FA44 00000000 00000000 00000000 0000002a …………
0624FA54 00000000 36e5c630 36e5c330 55f78a14 ….0..60..6…U
0624FA64 55f78a14 0624fab0 005eb420 55f78a14 …U..$. .^….U
0624FA74 00000001 0624fab0 0061c9fb 00000000 ……$…a…..
0624FA84 0000002a 0624fac0 00000000 7a5bc71c *…..$…….[z
0624FA94 012aeedc 7a5bca12 00000001 00000001 ..
…[z……..
0624FAA4 7a5bca12 00000001 00000000 0624fbac ..[z……….$.
0624FAB4 00e8c762 000000a9 00000002 55f78d98 b…………..U
0624FAC4 3554e624 00000001 00000000 0624fb20 $.T5…….. .$.
0624FAD4 76eec7f4 00000064 00000000 00000050 …vd…….P…
0624FAE4 00000000 019e5bc0 00000000 006ca343 …..[……C.l.
0624FAF4 00000000 35a804e0 0057fd1d 00000000 …….5..W…..
0624FB04 00000070 00000000 b32f7d20 008c56cb p……. }/..V..
0624FB14 0624fc24 01a6dd18 00000001 011f9f50 $.$………P…
0624FB24 00000291 00000000 00000000 246a0428 …………(.j$
0624FB34 0624fb5c 00ed4c9f 00000008 00000000 \.$..L……….
0624FB44 00000005 00e8c654 7b713990 5353e220 ….T….9q{ .SS
0624FB54 00000000 00000003 00000020 0624fac0 …….. …..$.
0624FB64 00000001 00000000 00000000 00000000 …………….
0624FB74 00000040 00000004 7a5bb0dc 7a5bb214 .........[z..[z 0624FB84 00000000 7b713990 00000020 f9db0540 .....9q{ ...
0624FB94 00000000 00000005 0624fac0 00000000 ……….$…..
0624FBA4 0624fac0 b32f7d9c 0624fbbc 00e89201 ..$..}/…$…..
0624FBB4 a89654f8 7b713990 0624fbf4 00e8a0b1 .T…9q{..$…..
0624FBC4 00000000 039e6910 00000052 00000052 …..i..R…R…
0624FBD4 1995cf80 a89654f8 01d19e5f 25043500 …..T..….5.%
0624FBE4 00000000 00003a95 00000000 183f4710 …..:…….G?.
0624FBF4 0624fc44 00e81278 00000000 00585b99 D.$.×........[X.
0624FC04 00000c48 005c3570 0ae2c1a0 00000028 H…p5\…..(…
0624FC14 29667c00 0624fc4c 005c1e01 29667c00 .|f)L.$…\..|f)
0624FC24 00000028 012b4f6c 00000052 005937ba (…lO+.R….7Y.
0624FC34 00000010 005b78af 039e6910 00000008 …..x[..i……
0624FC44 0624fc78 008a6f10 3da7ef9e 3db1cebf x.$..o…..=…=
0624FC54 0624fcd4 183d04d8 039e7444 3da7ef9e ..$…=.Dt…..=
0624FC64 3db1cebf 3db1cebf 3db1cebf 3da7ef9e …=…=…=…=
0624FC74 3da7ef9e 0624fd20 008a983f 3db1cebf …= .$.?……=
0624FC84 0070fc03 039e7400 00000001 039e7850 ..p..t……Px..
0624FC94 00000002 00000002 00000010 0624fcb8 …………..$.
0624FCA4 0624fcc0 039e7850 00000002 0624fd68 ..$.Px……h.$.
0624FCB4 0000000c 00000000 183d04e8 00000000 ……….=…..
0624FCC4 039e7444 00000001 039e7400 039e7748 Dt…….t..Hw..
0624FCD4 183d04e4 039e743d 006f16d7 039e777c ..=.=t….o.|w..
0624FCE4 0070ff63 039e7400 00000000 00000000 c.p..t……….
0624FCF4 0624fd20 0624fd38 0070e25f 039e7400 .$.8.$.
.p..t..
0624FD04 00000001 00000000 039e7748 00000000 ……..Hw……
0624FD14 0624fd14 0624fd15 b32f7b10 0624fd7c ..$…$..{/.|.$.
0624FD24 0070dbc9 039e7400 00000002 00000002 ..p..t……….
0624FD34 00000010 0624fd68 039e7850 00000001 ….h.$.Px……
0624FD44 352c8ec4 039f6648 01b29c38 00000238 ..,5Hf..8…8…
0624FD54 00000000 0624fd70 73de3727 039f6648 ….p.$.’7.sHf..
0624FD64 7ffe0008 a894bac8 01d19e5f 352c8ec4 ……..…..,5
0624FD74 00000052 b32f7b4c 0624fdbc 0070edc2 R…L{/…$…p.
0624FD84 a894bac8 01d19e5f b32f7b8c 00000001 ….
….{/…..
0624FD94 352c8ec4 039f6648 7ffe0008 7ffe0010 ..,5Hf……….
0624FDA4 0624fd8c c31dd78d 0624fe04 006d6760 ..$…….$.`gm.
0624FDB4 b4546cb0 00000000 0624fddc 0070d4b1 .lT…….$…p.
0624FDC4 039f6580 039f6648 00585d18 006d64cc .e..Hf…]X..dm.

—> Error Logs <—
indices.
Debug token ‘0×000266FA’: Lightning ran out of space for new bolts.
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
Model ‘0×08223f’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×082241’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘Zz5tK.pGPgw’
Model ‘0×082243’: Failed to resolve AimIK bone indices.
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
Model ‘0×082240’: Failed to resolve AimIK bone indices.
Model ‘0×08223f’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×082241’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×082243’: Failed to resolve AimIK bone indices.
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
End coordinate of emitter scan request is NaN or Inf.
End coordinate of emitter scan request is NaN or Inf.
End coordinate of emitter scan request is NaN or Inf.
End coordinate of emitter scan request is NaN or Inf.
Model ‘0×082240’: Failed to resolve AimIK bone indices.
End coordinate of emitter scan request is NaN or Inf.
End coordinate of emitter scan request is NaN or Inf.
End coordinate of emitter scan request is NaN or Inf.
End coordinate of emitter scan request is NaN or Inf.
End coordinate of emitter scan request is NaN or Inf.
End coordinate of emitter scan request is NaN or Inf.
Model ‘0×08223f’: Failed to resolve AimIK bone indices.
End coordinate of emitter scan request is NaN or Inf.
End coordinate of emitter scan request is NaN or Inf.
End coordinate of emitter scan request is NaN or Inf.
End coordinate of emitter scan request is NaN or Inf.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×68ba
Version = 8.17.0010.1404
Description = AMD Radeon HD 6700 Series
Compat = 0×00000000
VidMem = 2423 MB

Momekas
Momekas Namu

(edited by MandJ.8965)

Constantly Crashes only in WvW/HoT Maps

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You get the crashes because you run out of memory. Your best solution is to upgrade to 64-bit OS, add more RAM, and use the 64-bit client.

You can try turning down all options to minimum. OOM means Out Of Memory.

Good luck.

Constantly Crashes only in WvW/HoT Maps

in Account & Technical Support

Posted by: veet.9756

veet.9756

The problem is that Arenanet have not released a 64-bit client that is compatible with mac.
I have the exact same problem, I can run youtube, twitch, vent all at the same time and there is no crash until I enter a HoT map.