Constantly Crashing

Constantly Crashing

in Account & Technical Support

Posted by: lolgg.6834

lolgg.6834

I keep getting this message when I crash. I probably crash every 30 minutes of playing.
—> Crash <—
OOM: Heap, bytes=1279420,
App: Gw2.exe
Pid: 10096
Cmdline:
BaseAddr: 01390000
ProgramId: 101
Build: 60726
When: 2016-04-24T13:47:27Z 2016-04-24T06:47:27-07:00
Uptime: 21350398 days 3:48:42
Flags: 0

—> System <—
Name: NATHAN-PC
IpAddr:
Processors: 8 [GenuineIntel:6:10:4]
OSVersion: Windows 6.1 (32 bit)

—> System Memory <—
Physical: 262MB/ 3063MB 8%
Paged: 1553MB/ 6124MB 25%
Virtual: 124MB/ 2047MB 6%
Load: 91%
CommitTotal: 4571MB
CommitLimit: 6124MB
CommitPeak: 4797MB
SystemCache: 434MB
HandleCount: 37463
ProcessCount: 86
ThreadCount: 1674

—> Process Memory <—
Private: 1759MB
WorkingSet: 1479MB
PeakWorkingSet: 1479MB
PageFaults: 2401550

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 881.54 1009754
VRAM 598.93 15633
Art Assets 390.38 17010
Programmer Data 368.83 342933
Anim Import Models 199.82 652
Anim Import Packfile 199.82 652
Game 141.04 116655
Engine 136.59 185875
VRAM – Prop Tex 132.76 1195
Content 99.26 38531
Character Models 93.88 3343
VRAM – Gr Postproc 91.39 20
Gr 85.31 106901
Uncategorized 85.15 611792
VRAM – Composite Tex 76.26 98
Map Assets 74.97 10182
Collections 69.19 7350
Dictionary 67.59 2439
Prop Models 67.48 7168
Prop Packfile 65.06 518
Composite Models 63.55 1576
Composite Tex Pool 46.06 148
Composite Tex 46.06 148
Gr Umbra 45.30 1850

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Anim Import Packfile 199.82 652
VRAM – Prop Tex 132.76 1195
Content 99.26 38531
VRAM – Gr Postproc 91.39 20
Uncategorized 85.15 611792
VRAM – Composite Tex 76.26 98
Dictionary 67.59 2439
Prop Packfile 65.06 518
Composite Tex Pool 46.06 148
Gr Umbra 45.30 1850
VRAM – Character Tex 44.04 476
VRAM – UI Textures 32.51 764
VRAM – Effect Texture 31.33 517
VRAM – DirectX Geo Buffers 30.56 1520
Character Packfile 30.05 120
Text 29.35 4389
Effect Packfile 19.62 237
VRAM – Terrain Tex 17.92 74
VRAM – Gr Img 17.65 9
Composite Packfile 17.41 405
VRAM – VolumeLight Tex 17.21 20
Collide 16.89 3130
Collide Havok 15.30 33828
VRAM – Terrain PgdImg 14.50 58

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×27c8 <—

—> Trace <—
Pc:016a438d Fr:05fdf9f8 Rt:01fa8fe4 Arg:00000000 00000000 00000000 00000000
Pc:01fa8fe4 Fr:05fdfc38 Rt:01fa9e37 Arg:00000000 04087880 00000092 00000092
Pc:01fa9e37 Fr:05fdfc70 Rt:01fa1278 Arg:00000000 016a5b99 000008e0 016e3570
Pc:01fa1278 Fr:05fdfcc0 Rt:019c6f10 Arg:3e158106 3d6779ae 05fdfd50 13e9d0b8
Pc:019c6f10 Fr:05fdfcf4 Rt:019c983f Arg:3d6779ae 0182fc03 04088370 00000001
Pc:019c983f Fr:05fdfd9c Rt:0182dbc9 Arg:04088370 00000002 00000002 00000010
Pc:0182dbc9 Fr:05fdfdf8 Rt:0182edc2 Arg:d700e985 01d19e2f c7a26cf8 00000001
Pc:0182edc2 Fr:05fdfe38 Rt:0182d4b1 Arg:037948f0 040752d8 016a5d18 00000000
Pc:0182d4b1 Fr:05fdfe58 Rt:017f6420 Arg:037948f0 c7a26c50 00000000 040752d8
Pc:017f6420 Fr:05fdfe90 Rt:017f6548 Arg:00000000 05fdfea8 7485ef1c 040752d8
Pc:017f6548 Fr:05fdfe9c Rt:7485ef1c Arg:040752d8 05fdfee8 77523648 040752d8
Pc:7485ef1c Fr:05fdfea8 Rt:77523648 Arg:040752d8 72a60682 00000000 00000000
Pc:77523648 Fr:05fdfee8 Rt:7752361b Arg:017f64cc 040752d8 00000000 00000000
Pc:7752361b Fr:05fdff00 Rt:00000000 Arg:017f64cc 040752d8 00000000 00000000

—> Thread registers <—
eax=05fdf570 ebx=05fdf9b4 ecx=0231cd28 edx=05fdf9b4 esi=7484f31a edi=00000000
eip=016a438d esp=05fdf994 ebp=05fdf9f8
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246

eax-32 05FDF550 00000000 00000004 fffffd34 000002e4
eax-16 05FDF560 fffffd34 000002cc 00000018 00000000
eax 0 05FDF570 80000003 00000000 00000000 744f845d
eax
16 05FDF580 00000000 00000000 00000000 02169b5d
eax+32 05FDF590 00000000 00000000 46fdf5e4 42200000
eax+48 05FDF5A0 42540000 05fdf700 00000000 00000046
ebx-32 05FDF994 016a4392 0231cd28 00000000 00000000
ebx-16 05FDF9A4 7f37b760 05fdfa2c 7f37b7a0 00000006
ebx 0 05FDF9B4 70616548 7962202c 3d736574 39373231
ebx
16 05FDF9C4 00303234 00000000 00005d4a 00005d4a
ebx+32 05FDF9D4 05fdf9fc 017aa185 00000000 05fdfa28
ebx+48 05FDF9E4 05fdf9f8 05fdfa2c 05fdfa28 00000000
ecx-32 0231CD08 203c2073 5f58414d 4f4c4c41 00000043
ecx-16 0231CD18 70616548 7962202c 3d736574 00007525
ecx 0 0231CD28 4c554e28 0000294c 00727470 69736976
ecx
16 0231CD38 00726f74 64697567 203d2120 5f4d454d
ecx+32 0231CD48 45544143 59524f47 564e495f 44494c41
ecx+48 0231CD58 20262620 64697567 6d203c20 6165685f
edx-32 05FDF994 016a4392 0231cd28 00000000 00000000
edx-16 05FDF9A4 7f37b760 05fdfa2c 7f37b7a0 00000006
edx 0 05FDF9B4 70616548 7962202c 3d736574 39373231
edx
16 05FDF9C4 00303234 00000000 00005d4a 00005d4a
edx+32 05FDF9D4 05fdf9fc 017aa185 00000000 05fdfa28
edx+48 05FDF9E4 05fdf9f8 05fdfa2c 05fdfa28 00000000
esi-32 7484F2F8 90909090 9825ff90 9074811d 90909090
esi-16 7484F308 909005eb ff909090 811c0c25 90909074
esi 0 7484F318 ff8b9090 5dec8b55 909005eb ff909090
esi
16 7484F328 811db025 90909074 186a9090 84f3d068
esi+32 7484F338 da7ae874 4d830000 35ffffe4 748d7010
esi+48 7484F348 13a015ff f6337481 33fc7589 7d8947ff

—> Code <—
016A436D 6a4050e8 9b68ffff 83c4108d 55bc85f6 j@P..h……U…
016A437D 8d4b05b8 28cd3102 0f45c653 ff751450 .K..(.1..E.S.u.P
016A438D e85e9400 008bcbff 15742d87 028b7518 .^…….t-…u.
016A439D 8b4db866 89700188 0883feff 74083b35 .M.f.p……t.;5
016A43AD a0318702 7214684b 050000ba 7ccc3102 .1..r.hK….|.1.
016A43BD b93ccd31 02e87992 00008b0c b5a02d87 .<.1..y…….-.

—> Stack <—
05FDF994 016a4392 0231cd28 00000000 00000000 .Cj.(.1………
05FDF9A4 7f37b760 05fdfa2c 7f37b7a0 00000006 `.7.,…..7…..
05FDF9B4 70616548 7962202c 3d736574 39373231 Heap, bytes=1279
05FDF9C4 00303234 00000000 00005d4a 00005d4a 420…..J]..J]..
05FDF9D4 05fdf9fc 017aa185 00000000 05fdfa28 ……z…..(…
05FDF9E4 05fdf9f8 05fdfa2c 05fdfa28 00000000 ….,…(…….
05FDF9F4 c7a26b38 05fdfc38 01fa8fe4 00000000 8k..8………..
05FDFA04 00000000 00000000 00000000 00000068 …………h…
05FDFA14 00000001 00000000 d70137a6 7f37b760 ………7..`.7.
05FDFA24 087d0026 001385bc 01005e49 00000000 &.}…..I^……
05FDFA34 171678b8 00456b10 088a0027 555557c3 .×...kE.‘….WUU
05FDFA44 0046a868 77512bcf 0046a6b0 00000054 h.F..Qw..F.T…
05FDFA54 0000005c 00450000 00000006 6ed7e940 \…..E…..@..n
05FDFA64 00456b10 00456c50 518fa2e0 0046aba8 .kE.PlE….Q..F.
05FDFA74 00000028 05fdfa0c 0aba0060 05fdfe28 (…….`…(…
05FDFA84 774de145 000ae38a fffffffe 77512bcf E.Mw………
Qw
05FDFA94 77512a6a 00000048 00000000 00000010 j*QwH………..
05FDFAA4 016a43ec 00000000 00000005 016a43fb .Cj……….Cj.
05FDFAB4 00000005 05fdfa4c 00000001 05fdfe28 ….L…….(…
05FDFAC4 774de145 000ae38a fffffffe 77512bcf E.Mw………+Qw
05FDFAD4 77512a6a 00000054 00000000 00007aac j*QwT……..z..
05FDFAE4 c7a26828 05fdfb0c 016956fb 00000000 (h…….Vi…..
05FDFAF4 00000002 00000000 00000068 016956fb ……..h….Vi.
05FDFB04 00000048 0169fec9 518fa2f0 00000000 H…..i….Q….
05FDFB14 de95df9a 7ea647b0 00000000 6bde236f …..G.~….o#.k
05FDFB24 016a43fb 00000001 00000000 00000000 .Cj………….
05FDFB34 02319f50 00000291 00000008 5b751818 P.1………..u[
05FDFB44 00000008 00000080 00000008 5b751818 …………..u[
05FDFB54 de95dfa6 05fdfbdc 05fdfe28 6bde9fd8 ……..(……k
05FDFB64 ffffffff 5b7517e0 05fdfb78 6bde2873 ……u[x…s(.k
05FDFB74 001f0003 7750511c 744f781e 05fdfbc8 …..QPw.xOt….
05FDFB84 00000000 028a69a0 05fdfbdc 05fdfbd0 …..i……….
05FDFB94 017d3bc0 0305d538 00038c59 0305e378 .;}.8…Y...×...
05FDFBA4 00038c5a 7e44f0f4 7e44f0f4 0305e378 Z…..D~..D~x…
05FDFBB4 00000001 0305d538 00038c59 0305e378 ….8…Y...×...
05FDFBC4 00038c5a 77505eec 744f74fb 000000e8 Z….^Pw.tOt….
05FDFBD4 00000001 00000000 05fdfc04 016a2787 ………….’j.
05FDFBE4 000000e8 00000001 00000000 05fdfc00 …………….
05FDFBF4 017d4261 7ea647b0 7f37b5d0 0383bb54 aB}..G.~..7.T…
05FDFC04 05fdfc14 01facc59 7f37b5d0 518fa1b0 ….Y…..7….Q
05FDFC14 05fdfc38 01fa90f3 00000000 7ea647b0 8…………G.~
05FDFC24 00007aac 05fdfc3c 016a20ff 05fdfc34 .z..<…. j.4…
05FDFC34 c7a26ef8 05fdfc70 01fa9e37 00000000 .n..p…7…….
05FDFC44 04087880 00000092 00000092 14028140 .×..........@…
05FDFC54 01d19e2f d70137a6 7f37b5d0 00000000 /….7….7…..
05FDFC64 00002710 00000000 1a7f2da0 05fdfcc0 .’…….-……
05FDFC74 01fa1278 00000000 016a5b99 000008e0 x……..[j…..
05FDFC84 016e3570 0a129a10 00000028 1a1639d0 p5n…..(….9..
05FDFC94 05fdfcc8 016e1e01 1a1639d0 00000028 ……n..9..(…
05FDFCA4 023d4f6c 00000092 016b37ba 00000010 lO=……7k…..
05FDFCB4 016d78af 04087880 00000008 05fdfcf4 .xm..×..........
05FDFCC4 019c6f10 3e158106 3d6779ae 05fdfd50 .o…..>.yg=P…
05FDFCD4 13e9d0b8 040883b4 3e158106 3d6779ae ………..>.yg=
05FDFCE4 3d6779ae 3d6779ae 3e158106 3e158106 .yg=.yg=…>…>
05FDFCF4 05fdfd9c 019c983f 3d6779ae 0182fc03 ….?….yg=….
05FDFD04 04088370 00000001 040887c0 00000002 p……………
05FDFD14 00000002 00000010 05fdfd34 05fdfd3c ……..4…<…
05FDFD24 040887c0 00000002 05fdfde4 0000000c …………….
05FDFD34 00000000 13e9d0c8 00000000 040883b4 …………….
05FDFD44 00000001 04088370 05fdfd8c 13e9d0c4 ….p………..
05FDFD54 040883ad 018116d7 040886ec 0182ff63 …………c…
05FDFD64 04088370 00000000 00000000 05fdfd9c p……………
05FDFD74 05fdfdb4 0182e25f 04088370 00000001 …._…p…….
05FDFD84 00000000 040886b8 00000000 05fdfd90 …………….

—> Error Logs <—
es.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Debug token ‘0×000266FA’: Lightning ran out of space for new bolts.
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Texture missing mip chain: 0×147884
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×082241’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×08223f’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×082241’: Failed to resolve AimIK bone indices.
Texture missing mip chain: 0×147882
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Texture missing mip chain: 0×14787e
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Model ‘0×08223f’: Failed to resolve AimIK bone indices.
Model ‘0×08223a’: Failed to resolve AimIK bone indices.

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1402
Version = 10.18.0013.6472
Description = NVIDIA GeForce GTX 950
Compat = 0×00100800
VidMem = 2048 MB

Constantly Crashing

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

You’re running out of memory. Your 32 bit OS can’t handle GW2 + anything else you have open. If you are able to upgrade to 64 bit OS, you’ll still have crashes, just less often. If you get 64 bit OS + 64 bit game client for Gw2, most if not all of the memory crashes will stop.

I’m a Moose, a ginger moose even.

Constantly Crashing

in Account & Technical Support

Posted by: Fivedawgs.4267

Fivedawgs.4267

You’re running out of memory. Your 32 bit OS can’t handle GW2 + anything else you have open. If you are able to upgrade to 64 bit OS, you’ll still have crashes, just less often. If you get 64 bit OS + 64 bit game client for Gw2, most if not all of the memory crashes will stop.

So where do I find the log? Cause I am getting the BSOD every 5 min’s into the game.

Constantly Crashing

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

You’re running out of memory. Your 32 bit OS can’t handle GW2 + anything else you have open. If you are able to upgrade to 64 bit OS, you’ll still have crashes, just less often. If you get 64 bit OS + 64 bit game client for Gw2, most if not all of the memory crashes will stop.

So where do I find the log? Cause I am getting the BSOD every 5 min’s into the game.

C:\Users\<username>\AppData\Roaming\Guild Wars 2\ArenaNet.log

Brandar – Kodash [DE]
[SPQR]

Constantly Crashing

in Account & Technical Support

Posted by: Fivedawgs.4267

Fivedawgs.4267

You’re running out of memory. Your 32 bit OS can’t handle GW2 + anything else you have open. If you are able to upgrade to 64 bit OS, you’ll still have crashes, just less often. If you get 64 bit OS + 64 bit game client for Gw2, most if not all of the memory crashes will stop.

So where do I find the log? Cause I am getting the BSOD every 5 min’s into the game.

C:\Users\<username>\AppData\Roaming\Guild Wars 2\ArenaNet.log

Thanks

Constantly Crashing

in Account & Technical Support

Posted by: rocksmann.4230

rocksmann.4230

Hey, I might be late to this but I just figured it out. Download Microsofts Media creation tool and create a dvd or USB boot to it and create a new partition on your hd. Install windows 64 bit and you are done. Now you can keep your old files and old 32 bit windows and have 64 bit for gw2. It’s time to change to 64 bit anyway.