I constantly lose connection to the server. Sometimes I cant stay logged in for 30 secs while other times i can be logged in all day. Today is the worst its ever been. I’m talking through vent while watching hotkeys take 5-10 seconds to activate after i click them then I’d lose connection. I thought it was my connection till I ran planetside 2 and GW2 at the same time and when i disconnected from GW2 I’d tab over to PS2 and it would be fine. Occasionally ill get stuck on a black citadel load screen even though I’m not in Black Citadel. Any help would be appreciated
Hi Tokz – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this issue. You can download the Game Advisor application at the link below:
Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”
I am also experiencing issues similar to Tokz, and have been for the past few days. I’ve been kicked to the character select screen frequently, but there are times when I can go for hours on end with no problems. There is excessive skill activation lag at times. Resource Monitor will show a consistent ping for GW2.exe despite the apparent difference in latency. I have also lost up to 5 minutes of progress when being kicked to the character select screen. Last night I was kicked shortly after finishing the gathering requirements for my daily, and logged in with less than half of my completion.
I’d appreciate any help you can offer with regards to fixing this issue. I’ll also throw in a Game Advisor report to see if that narrows things down. I might be able to get a more accurate report on Friday or the weekend, by launching it as soon as connection issues occur.
From the report, there appears to be a spike in packetloss after leaving Comcast’s network.
I’ve been having the same issues as Nexus. I regularly lose connection when trying to log in to the game and when loading different characters. Over the past few days, I have also been kicked from the server, unable to log back in for several minutes, and upon successful login, lost the previous 5 – 15 minutes of progress (loot drops, daily completion, dungeon completion). Here is the diagnostic result:
The last few days I have been losing connection after mapping. Usually takes 3-6 times relogging before I am able to stay in game.. WvW is impossible because you are mapped out after dc’s.
I have been having this problem for the majority of this week, i have been pretty patient about it hoping it would self fix. Prior to getting this problem i had disconnects to the log in screen, prior to that i never disconnected ever.
Same thing for me, I log in and then it takes about 3 minutes before I can press “play” .
I can walk around for about a minute and then get disconnected.
hi guys . you must clear all the caches entries and stack in your tcp stack
press windows key + R , then type cmd and when it shows the black icon of console right click on it and run as administrator . then inside this console type these commands
hi guys . you must clear all the caches entries and stack in your tcp stack
press windows key + R , then type cmd and when it shows the black icon of console right click on it and run as administrator . then inside this console type these commands
Hardreset your routers press just hold reset button for 30 sec and release and check your cables, also you can try power cycle your modems by un plugging it more 1min.
@SoccaGOD.9375 your issue is nvd3dum.dll reinstall DirectX and your video card drivers to the newest driver version.
Game Security Lead “Closing this thread,
your account,and your 384 other accounts”
GG Anet
Same game, same test (planetside 2, and LoL) and same problem. Gw2 keeps disconnecting, some days I play the full 6-8 hours no problem. Other days I quit after 10 minutes from basically rage quitting due to crashes.
Couldn’t find the file through browsing so I just copy pasted it into another notepad document.
i have had this problem with the Dcing, i put in a ticket and still having the problem just got Dced during the event and when i logged in it put me in overflow
Try to zone into the event, get stuck on loading screen. After a few minutes ctrl-alt-del to quit and start again. Repeat.
Occasionally get the message disconnected from server.
Finally zone in (on an overflow where NO event is taking place).
Wait one hour, rinse and repeat
I just bought the game and finally had it updated today. But keep experiencing the exact same thing. Only just completed the dream as sylvari after 6 tries or so dc’ing all the time…
Same problem here in France. But Our CM doesn’t care about our problems … A 2 days post and the only answer I have it’s : " U’r i7 2700k is outdated for playing please upgrade it…" Stupid freak
In the last 3 days i had the same problems. Lag spikes then losing connection to the server, but this happened only 5 maybe 6 times. Today morning i had 4 disconnection in about 10 minutes. Test results below.
Having some version of the same problem, except I get no lag whatsoever. Just random crashes to the character screen. It doesn’t seem to be at any particular time – I could be playing for 10minutes or for 3hours.
Also, only started for me from the Queen’s Jubilee/Gauntlet patch onwards.
I must say, what a great achievement, to make this problem occur before the free trial begins.
It has been there for at least 9 months. It just gets worse when servers are full. Somehow Anet servers start to disconnect people when server is full. (At least that is true in many cases)
Ashley Segovia, your last answer to this problem’s been already 4 months.
Do you have an update in relation to these issue?
I also have hourly disconnects in the game since realease.
Playing without disconnections is only possible with WTFAST .com app since L3 route is closer, but this is not free, and I will not pay for this addon.
From this we can conclude that the problem is TCP / IP routing related.
Ashley Segovia, your last answer to this problem’s been already 4 months.
Do you have an update in relation to these issue?
I also have hourly disconnects in the game since realease.
Playing without disconnections is only possible with WTFAST .com app since L3 route is closer, but this is not free, and I will not pay for this addon.
From this we can conclude that the problem is TCP / IP routing related.
i concur, as soon as my routing gets to the l3 servers it starts losing packets as well. Wonder if its possible for Anet to change it so it passes through a different route..would be nice to see less stuttering/rubber-banding when other players are running around.
I’ve also had lag spikes and random DC’s since the Zephyr Sanctum update, and I think the problem got worse with Queen Jennah’s Jubilee update. Basically once an hour either
1) for 5-15 seconds my character becomes almost unresponsive, I can move around but cant jump or dodge or use skills. in addition no object can be interacted with and the environment becomes almost static
2) all of the above happens but instead of regaining control after x seconds of lagging I just disconnect
I’d like to add that GW2 is the only application that is experiencing connectivity issues, and that the problem described above is especially frustrating right now when the invasions are running: 1 DC means the invasion won’t count towards any achievements.
Exact same thing happening here. Log in and everything is fine for a few seconds, sometimes even a whole minute but then slowly things start to degrade. Getting a few seconds of lag when doing things like using endurance or weapon swapping, then eventual dc to character select. Whole process seems to be rapidly accelerated should I enter combat, usually allowing me time to fire off one skill, then that skill’s animation will play over and over until I finally dc( I.E. fire barrage, even after skill ends just keeps shooting into the air, can’t move or cancel, can’t even open esc menu). Gonna try unplugging router for a while to see if this fixes it as normal power cycles aren’t doing the trick.
Edit:Unplugged everything for an hour or so, everything seems to be working fine now.
Exact same thing happening here. Log in and everything is fine for a few seconds, sometimes even a whole minute but then slowly things start to degrade. Getting a few seconds of lag when doing things like using endurance or weapon swapping, then eventual dc to character select. Whole process seems to be rapidly accelerated should I enter combat, usually allowing me time to fire off one skill, then that skill’s animation will play over and over until I finally dc( I.E. fire barrage, even after skill ends just keeps shooting into the air, can’t move or cancel, can’t even open esc menu). Gonna try unplugging router for a while to see if this fixes it as normal power cycles aren’t doing the trick.
Edit:Unplugged everything for an hour or so, everything seems to be working fine now.
Yesterday everything was normal…now i got stuck on loading everytime i port. Its ok when im already in the map. But right away after port = stuck = end
And please no answers like check your firewall etc (as the game itself telling me). I played for almost a month daily without any problem and also without anything new in my computer, so thats not the problem.
What is happening with this game today?!
I’m stuck on loading screen and when I finally join a map (be it pvp or pve) I’m instantly lagged and can’t do anything but wait for a message “The client lost it’s connection to the server”. Whole day.
