Guild Wars 2

On Blackgate server, I’m constantly getting disconnected. I thought that it may be my connection to the Internet but I don’t believe that it is as I can go on a different server and never get dc’d.

Is there anything that I can do to fix this issue as my guild etc is on blackgate.

I’m running latest v MacOS and game.

I’ve been having this issue too, I submitted two separate tickets, and only got a response on one (been 5 days on the 2nd). Check your inventory as well… my associated issue (second ticket) was that items acquired moments before a disconnect were missing from my inventory upon reconnection.

Do not submit multiple tickets as it will reset your position…

Ashley Segovia.8276:

Hi LuSilver – There’s no reports as far as I’m aware in regards to any issues with the BlackGate server. Your best bet would be to submit a ticket to our support department so our tech team can take a look.

J Season – The response times should definitely not take that long. It’s possible it may have ended up in the wrong place? If you’re still waiting on a response, ping me your ticket number and I’ll see what’s going on with that.

I did end up getting a response yesterday. I was told there is no issue with the service (even though the disconnect threads are now popping up by the numbers in the tech forum, a week after I began experiencing issue and contacted support) and that I’m out my items.

Thanks anyway, Ashley, we appreciate your activeness in the Mac Beta Forum.