Continuous Disconnect.

Continuous Disconnect.

in Account & Technical Support

Posted by: Zeivu.3615

Zeivu.3615

I have been having connection issues for the past few days now. I ran the diagnostic and this is what it showed me.

“Computing statistics for 68 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Heather [censored]
3/ 25 = 12% |
1 0ms 3/ 25 = 12% 0/ 25 = 0% [censored]
0/ 25 = 0% |
2 10ms 3/ 25 = 12% 0/ 25 = 0% [censored]
0/ 25 = 0% |
3 11ms 3/ 25 = 12% 0/ 25 = 0% [censored]
0/ 25 = 0% |
4 13ms 3/ 25 = 12% 0/ 25 = 0% [censored]
0/ 25 = 0% |
5 32ms 3/ 25 = 12% 0/ 25 = 0% [censored]
1/ 25 = 4% |
6 25ms 4/ 25 = 16% 0/ 25 = 0% [censored]
7/ 25 = 28% |
7 —- 25/ 25 =100% 14/ 25 = 56% ae-2-70.edge6.Frankfurt1.Level3.net [4.69.154.74]
0/ 25 = 0% |
8 —- 25/ 25 =100% 14/ 25 = 56% ae-2-70.edge6.Frankfurt1.Level3.net [4.69.154.74]
0/ 25 = 0% |
9 170ms 11/ 25 = 44% 0/ 25 = 0% 195.16.161.58
0/ 25 = 0% |
10 —- 25/ 25 =100% 14/ 25 = 56% 206-127-157-86.ncsoft.com [206.127.157.86]
0/ 25 = 0% |
11 168ms 11/ 25 = 44% 0/ 25 = 0% 206-127-158-1.ncsoft.com [206.127.158.1]”

I googled the Frankfurt information listed. Looks like I am not the only one having issues with this particular connection. Looks like it is an issue with NCsoft’s in general though, as people in Wildstar are complaining about the exact same thing. I am logging in from the US on Tarnished Coast. Is there anything I can do on this end?