Any help resolving this crash would be greatly appreciated. This started happening abruptly about a month ago. I should also add, this is the only game on the computer crashing. Every time the game crashes one of three things happen:
1) Game completely frozen. Unable to alt tab back to desktop or close. Must reboot.
2) Game crashes. No dump. Get windows error (gw2.exe stopped working).
3) Game crashes to desktop and game dump information is shown.
Steps taken to resolve issue to date:
All drivers have been updated
Windows fully up to date
Game “-repair” option done
Game has been re-installed on different hard drive (re downloaded in its entirety).
Computer loaded in diagnostic mode (no start up programs launched)
Memtest 86+ passed
HD checked for dead sectors
Have you overclocked your graphic card and/or processor ?
Are you sure your bios settings are correct ? (cpu vcore, ram timings, etc.)
Try resetting them if everything is running on stock settings, something might have been accidentally changed. In addition, try to check if your mainboard has issues with some of your hardware or if you need a bios update.
After doing all this, if everything is fine, try running some benchmarking tools such as OCCT, furmark and such to try and see if the problem comes from your computer or from the game. If those tools don’t crash in several hours (if you want to be really sure, try using them for like 12 hours or so), then for some reason the game has trouble with your hardware.
Also check your computer temperatures with tools like everest. Your computer might be overheating. If that is the case, the crashes will come when the graphic card or processor become too hot.
Remove any dust inside your computer case, make sure the ventilation is doing ok and there is a good air flow inside it.
At first, I thought it was because I changed some setting on my Graphics-card (the ones that were suggested by ANet to improve FPS) and updated the Drivers for my Graphics-card as well, since it didn’t happen once before.
But seeing that many other ppl have the same Problem since the last Patch, I’m not sure anymore why it keeps crahsing. I’m gonna reset all the Graphics-Options now and see what happens.
I guess it is not hardware problem, because it did not have before, and it all started in May. Forum is full of reports of crashes, friezes, etc. And in the logs you can see
Content is referencing a propID that doesn’t exist propId=‘1600443319507255854’
Model ‘0×005c42’: UnlinkModel called on CModel without LinkComponent
Mem Arena ‘Environment’ capacity exceeded. Attempted alloc category: ‘Map Zone’ Size: 5472
Texture missing mip chain: 0×066f6c
Why do these errors occur?
I sent a lot such reports in Anet, ?ach time the game was crashing. but the problem has not been solved so far.
I am crashing constantly too. I got a new GPU and updated all the drivers. It seems like a graphics issue seeming as it crashes faster in higher graphics. I really love playing on high graphics but I keep crashing… I shouldn’t need a top end set up for this., right?
The portrait for the target and some UI windows start to become covered by rainbow and loose the texturing.
I am running a GeForce 550Ti with AMD Phenom II X6 and 4GB RAM
I guess it is not hardware problem, because it did not have before, and it all started in May. Forum is full of reports of crashes, friezes, etc. And in the logs you can see
Content is referencing a propID that doesn’t exist propId=‘1600443319507255854’
Model ‘0×005c42’: UnlinkModel called on CModel without LinkComponent
Mem Arena ‘Environment’ capacity exceeded. Attempted alloc category: ‘Map Zone’ Size: 5472
Texture missing mip chain: 0×066f6c
Why do these errors occur?
I sent a lot such reports in Anet, ?ach time the game was crashing. but the problem has not been solved so far.
That kind of error can come from a lot of reasons. Computers occasionnally encounter errors when there’s a problem (overheating, not enough power (voltage), ram clogged up, etc.). When it encounters an error, you get random behavior on some parts, for instance, some textures missing and such. It’s only a one time thing though, and if the error doesn’t repeat, it doesn’t lead to a crash.
If you’re crashing, that means either you’re getting a lot of errors or your computer has some kind of hardware problem (like a component crashing).
So maybe it’s because of a change they made, and now the game takes up more memory, proc or gpu on your computer, leading to more errors and thus crashes. Or maybe it’s a bug in the game but frankly, if your whole computer crashes and locks up i’m pretty sure it has nothing to do with the game as games are just using the resources allocated by the OS and couldn’t make your computer crash if there wasn’t a hardware problem.
I am crashing constantly too. I got a new GPU and updated all the drivers. It seems like a graphics issue seeming as it crashes faster in higher graphics. I really love playing on high graphics but I keep crashing… I shouldn’t need a top end set up for this., right?
The portrait for the target and some UI windows start to become covered by rainbow and loose the texturing.
I am running a GeForce 550Ti with AMD Phenom II X6 and 4GB RAM
Read my first answer, try all this and see if it helps.
Look away from the hardware problem, what other solutions can it be, i think that blaming the hardware is way to easy solution, specially when you have a end-game PC standing besides you that can run 99.9% of all games at Ultra and high FPS. (above vsync)
I have the same issue, since the tower patch. Perhaps they just crash us randomly so we quit playing because they hate us
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Because censorship is the most important part of the MMO business.
I crash once every (10 minutes of play or after 4 hours of play, seems to be random) and it crashes to the desktop with no error summation box or txt being created. no error code either. Rare occurrence, can’t find anything anywhere about it. so i dunno what the issue is. maybe its because i don’t have a $50k PC.
