Contsant ramdom disconnects

Contsant ramdom disconnects

in Account & Technical Support

Posted by: Marthew.6140

Marthew.6140

ever since wintersday patch I have been getting disconnected randomly and often. Nothing has changed on my computer or internet. I hope you guys are aware of this and resolve the issue. By random and often I’m talking like 20 times a day sometimes. Thank you.

Contsant ramdom disconnects

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Posted by: Sky.7610

Sky.7610

any error message?

try using ping plotter and do a test. If you have any packet loss (PL %), i think i may know the problem.

Contsant ramdom disconnects

in Account & Technical Support

Posted by: sonicwylde.2906

sonicwylde.2906

I keep getting disconnects as well. It says there was a problem connecting to the login server.

Contsant ramdom disconnects

in Account & Technical Support

Posted by: Wuffy.9732

Wuffy.9732

Sames been happening to me. I live on the east cost. Are there node connection problems again!?

Contsant ramdom disconnects

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Posted by: sonicwylde.2906

sonicwylde.2906

the error i keep getting is: The game client lost its connection to the server. Code=7:11:3:191:101

Contsant ramdom disconnects

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Posted by: Wuffy.9732

Wuffy.9732

This is ridiculous. I can’t even play seriously because of the arbitrary disconnects. I keep getting the error, 58:11:5:535:101.

http://downdetector.com/status/guild-wars-2
http://www.mmoserverstatus.com/guild_wars_2#

Both those links confirm that there is a connection problem to some of the nodes. I know its not my internet. Even doing a simple tracert reveals a connection problem,

Tracing route to 64.25.33-70.ncsoft.com [64.25.33.70]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms openrg.home [192.168.1.1]
2 7 ms 8 ms 8 ms 10.240.181.25
3 8 ms 10 ms 8 ms 67.59.228.1
4 12 ms 13 ms 9 ms ool-4353dd16.dyn.optonline.net [67.83.221.22]
5 10 ms 9 ms 10 ms 65.19.100.2
6 11 ms 11 ms 12 ms 64.15.2.46
7 * 13 ms 11 ms lag-102.ear1.Newark1.Level3.net [4.35.20.29]
8 * * * Request timed out.
9 53 ms 53 ms 52 ms 4.59.197.34
10 53 ms 49 ms 51 ms 64.25.32-9.ncsoft.com [64.25.32.9]
11 49 ms 56 ms 49 ms 64.25.32-26.ncsoft.com [64.25.32.26]
12 53 ms 59 ms 52 ms 64.25.32-82.ncsoft.com [64.25.32.82]
13 49 ms 50 ms 55 ms 64.25.33-70.ncsoft.com [64.25.33.70]

Trace complete.

Contsant ramdom disconnects

in Account & Technical Support

Posted by: Gator.5729

Gator.5729

This is ridiculous. I can’t even play seriously because of the arbitrary disconnects. I keep getting the error, 58:11:5:535:101.

http://downdetector.com/status/guild-wars-2
http://www.mmoserverstatus.com/guild_wars_2#

Both those links confirm that there is a connection problem to some of the nodes. I know its not my internet. Even doing a simple tracert reveals a connection problem,

Tracing route to 64.25.33-70.ncsoft.com [64.25.33.70]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms openrg.home [192.168.1.1]
2 7 ms 8 ms 8 ms 10.240.181.25
3 8 ms 10 ms 8 ms 67.59.228.1
4 12 ms 13 ms 9 ms ool-4353dd16.dyn.optonline.net [67.83.221.22]
5 10 ms 9 ms 10 ms 65.19.100.2
6 11 ms 11 ms 12 ms 64.15.2.46
7 * 13 ms 11 ms lag-102.ear1.Newark1.Level3.net [4.35.20.29]
8 * * * Request timed out.
9 53 ms 53 ms 52 ms 4.59.197.34
10 53 ms 49 ms 51 ms 64.25.32-9.ncsoft.com [64.25.32.9]
11 49 ms 56 ms 49 ms 64.25.32-26.ncsoft.com [64.25.32.26]
12 53 ms 59 ms 52 ms 64.25.32-82.ncsoft.com [64.25.32.82]
13 49 ms 50 ms 55 ms 64.25.33-70.ncsoft.com [64.25.33.70]

Trace complete.

Your problem is with “Newark1.Level3”, this has nothing to do with Anet or the game servers. When anyone runs pingplotter and sees “Level 3 or Telia” that is where the problem is most times. The only thing you can do is contact your ISP and provide this information to them.