Crash Dump report highlights Radeon Driver problem !
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Posted by: Clarty.9864
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Posted by: Clarty.9864
aye well now this is from my PC.
My conclusion is that GW2 and Radeon drivers do not play nice with each other on my PC.
May be worth running WhoCrashed on your own PC to see what it finds in the BSOD dump files if you are experiencing problems like I have been and very much still am.
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: AuthenticAMD AMD Athlon™ II X2 250 Processor AMD586, level: 16
2 logical processors, active mask: 3
RAM: 4292988928 total
VM: 2147352576, free: 1985552384
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Crash Dump Analysis
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See attached txt file.
Conclusion
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On your computer a total of 36 crash dumps have been found. Only 34 could be analyzed. Only 15 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it’s not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it’s suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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Posted by: Clarty.9864
Update.
Heading the advice from the above report I went to Saphires product page for my video card and DL their Beta drivers (catalyst_12-7_beta_windows7_20120629).
I then DL the driver sweeper program that the GW2 team have mentioned to people. I did not like the driver fusion which is what the dev of driver sweeper tries to force you to use. I tried it and don’t like it.
I then uninstalled catalyst drivers using windows add remove.
rebooted pc and ran driver sweeper to analyze AMD display and then cleaned all entries.
rebooted pc and ran driver sweeper again to analyze AMD display. Nothing to clean
I then installed the beta catalyst drivers I DL above.
Not had a single crash or a single BSOD since.
I have GW2 running for a solid 6 hours now.
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Posted by: ZaxanRazor.6235
Latest drivers are 12.9, aren’t they?
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Posted by: Clarty.9864
last night it was 12.8 or 12.7 beta.
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Posted by: ZaxanRazor.6235
My mistake I’d expected them to have 12.9 beta out by now.
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Posted by: Clarty.9864
haha yeah me too
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Posted by: Clarty.9864
Update again.
7hours 58mins of GW2 running like a dream then it crashed.
Now it is crashing non stop before 10 mins of game play.
BSOD are back. Only this time its drwatson at fault and spooler.
I had to use my printer during game play.
I am starting to think that GW2 is corrupting drivers.
The PC is fine now to use until I launch GW2
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Posted by: Will.3794
Can you give me the Bug Check Parameters? I can diagnose most Blue Screens. Thanks
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Posted by: Clarty.9864
Will, this is not the time or place to be funny.
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Posted by: Clarty.9864
Aye what a mess GW2 is.
Now the game wont even start! Just loops in “repairing data archive” but well it fails at that. The same data archive that it used for over 7 hours straight yesterday.
Now.. How can so many people be having such extreme and random problems all of a sudden when they introduce GW2 on to the PC?
Now.. How can so many people be having such extreme and random problems all of a sudden when they introduce GW2 on to the PC?I am an MS certified hardware and software tech. Have been for over 12 years.
Now.. How can so many people be having such extreme and random problems all of a sudden when they introduce GW2 on to the PC?I am an MS certified hardware and software tech. Have been for over 12 years.The only time my PC goes haywire is when I try and play GW2. Now if my PC was even slightly unstable I would experience problems with other intensive applications I use! For example other 2012 high end video games. My photograph developing software.. Adobe Lightroom and Photoshop.
And today when GW2 did launch it would crash before 30 mins playtime but then the gw2.exe process can not be terminated! That is ALARMING! resulting in a hard reset of PC then after login I start to get driver related bsod. Somehow GW2 is in RING0 the kernel layer that has access to hardware. When it should be in RING1. Passing requests to RING0. It does not seem to be the case. Is GW2.exe crashing and corrupting drivers
At least that is what it seems to be doing.
I would really like to get access to a PC that can run GW2 24/7 with out a crash so I can do some investigating and comparisons.
I would also really like Arenanet to acknowledge that this is under investigation.
So far I feel like I have wasted money but more importantly A LOT OF TIME!
(edited by Clarty.9864)
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Posted by: Clarty.9864
Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 17/09/2012 10:31:55 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091712-15678-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0xC9744)
Bugcheck code: 0×1000007E (0xFFFFFFFFC0000005, 0xFFFFF80002CD6744, 0xFFFFF88003124618, 0xFFFFF88003123E70)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 17/09/2012 10:31:55 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: fltmgr.sys (fltmgr!FltIsCallbackDataDirty+0x21BE)
Bugcheck code: 0×7E (0xFFFFFFFFC0000005, 0xFFFFF80002CD6744, 0xFFFFF88003124618, 0xFFFFF88003123E70)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\fltmgr.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Filesystem Filter Manager
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
On Mon 17/09/2012 10:27:10 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091712-17082-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80640)
Bugcheck code: 0×1E (0xFFFFFFFFC0000005, 0xFFFFF80002CD611B, 0×0, 0×0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 17/09/2012 07:37:22 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091712-16130-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80640)
Bugcheck code: 0×1E (0xFFFFFFFFC0000005, 0xFFFFF80002C9011B, 0×0, 0×0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 17/09/2012 07:34:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091712-16161-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x80640)
Bugcheck code: 0×3B (0xC0000005, 0xFFFFF80002CD7E9B, 0xFFFFF88006AF2B30, 0×0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
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Posted by: Clarty.9864
Ahh the Soft fluffy kitten…. <— aye that’s my wording not the filter.
Now the game has decide to go and re download the entire Kitten 14.8gb of a kitten thing.
I am so fed up with this now.. 12 KITTEN years I waited for both GW2 and D3..
Well I am going to go back to playing POE and murder some monsters in KITTEN anger.
All I can do here is wait for Arenanet to pick up the torch and light the flame again!
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Posted by: Clarty.9864
Oh aye and here is an Game Adviser report that has just completed
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