Crash During Tequatl (Error Log)

Crash During Tequatl (Error Log)

in Account & Technical Support

Posted by: Roguefire.8174

Roguefire.8174

For some reason I get this strange crash and its only happened during the Tequatl fight about 50% of the time. Sometimes the game is still open for 60 seconds with a error log on screen, other times the game completely freezes and the error log pops up.

GTX 770
i5 4670k
8gb Ram
840 pro SSD

—> Crash <—
OOM: Heap, bytes=4409968,
App: Gw2.exe
Pid: 6356
Cmdline:
BaseAddr: 01030000
ProgramId: 101
Build: 35898
When: 2014-07-13T00:10:55Z 2014-07-12T20:10:55-04:00
Uptime: 0 days 11:00:06
Flags: 0

—> System <—
Name: BRIANDESKTOP-PC
IpAddr:
Processors: 4 [GenuineIntel:6:12:3]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 1916MB/ 8121MB 23%
Paged: 7834MB/16241MB 48%
Virtual: 427MB/ 4095MB 10%
Load: 76%
CommitTotal: 8406MB
CommitLimit: 16241MB
CommitPeak: 9218MB
SystemCache: 2273MB
HandleCount: 36073
ProcessCount: 95
ThreadCount: 1318

—> Process Memory <—
Private: 3231MB
WorkingSet: 3228MB
PeakWorkingSet: 3276MB
PageFaults: 151180569

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0xe40 <—

—> Trace <—
Pc:013c0c1e Fr:0679f99c Rt:0158b18d Arg:00000000 ab18f3d0 ea99eded c41cd9e6
Pc:0158b18d Fr:0679fbc4 Rt:0158af09 Arg:00000000 0c303240 ab18f3d0 0679fc08
Pc:0158af09 Fr:0679fbd8 Rt:0158b9ac Arg:00000000 00efb830 0000001b 00000008
Pc:0158b9ac Fr:0679fc08 Rt:01574d59 Arg:00000000 0000001b 000003c0 014582e0
Pc:01574d59 Fr:0679fc58 Rt:010551ca Arg:3cdd2f1b 3cd8d473 00efc254 34c2d450
Pc:010551ca Fr:0679fc80 Rt:010576ee Arg:3cd8d473 0185c246 00efc210 00efc560
Pc:010576ee Fr:0679fcc8 Rt:01858869 Arg:00efc210 0000000c 34c2d460 00000008
Pc:01858869 Fr:0679fd28 Rt:018599c9 Arg:819c1f0f 00000001 08c6b101 00fab418
Pc:018599c9 Fr:0679fd60 Rt:0185810f Arg:06261d90 00fab418 013c1e0e 00000000
Pc:0185810f Fr:0679fd80 Rt:016519a8 Arg:06261d90 819c1fd7 00000000 00fab418
Pc:016519a8 Fr:0679fdb8 Rt:01651ad0 Arg:00000000 0679fdd0 7630338a 00fab418
Pc:01651ad0 Fr:0679fdc4 Rt:7630338a Arg:00fab418 0679fe10 77cf9f72 00fab418
Pc:7630338a Fr:0679fdd0 Rt:77cf9f72 Arg:00fab418 77cf87cf 00000000 00000000
Pc:77cf9f72 Fr:0679fe10 Rt:77cf9f45 Arg:01651a54 00fab418 00000000 00000000
Pc:77cf9f45 Fr:0679fe28 Rt:00000000 Arg:01651a54 00fab418 00000000 00000000

—> Thread registers <—
eax=0679f51c ebx=0679f958 ecx=020dfc2c edx=0679f958 esi=7630586e edi=00000000
eip=013c0c1e esp=0679f940 ebp=0679f99c
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 0679F4FC 3f400000 42c8aa2f 41ffd13e 43888670
eax-16 0679F50C c6482bbe 0679f56c 7696c42d 0679f51c
eax 0 0679F51C 80000003 00000000 00000000 7696c42d
eax
16 0679F52C 00000000 be035fdd 38920000 40034e04
eax+32 0679F53C 00000000 00000000 00000000 40034e04
eax+48 0679F54C 3f400000 00000000 0679f63c 0679f5c4
ebx-32 0679F938 819c1b53 0679f99c 013c0c23 00000000
ebx-16 0679F948 00000000 00000000 00000000 0679f9b8
ebx 0 0679F958 70616548 7962202c 3d736574 39303434
ebx
16 0679F968 00383639 0679f9b8 ab18f3d0 00000008
ebx+32 0679F978 00000000 aaef0630 ead3e2ee aeb4cd3b
ebx+48 0679F988 013c4e01 003a0000 0679fbc4 0158b180
ecx-32 020DFC0C 3a643230 64323025 69460a0d 203a656c
ecx-16 020DFC1C 25287325 0a0d2975 0a0d7325 00000000
ecx 0 020DFC2C 2e5c2e2e 2e2e5c2e 726f435c 6c505c65
ecx
16 020DFC3C 6f667461 575c6d72 6f646e69 455c7377
ecx+32 020DFC4C 455c6578 726f7272 6578455c 6f727245
ecx+48 020DFC5C 70632e72 00000070 65637845 6f697470
edx-32 0679F938 819c1b53 0679f99c 013c0c23 00000000
edx-16 0679F948 00000000 00000000 00000000 0679f9b8
edx 0 0679F958 70616548 7962202c 3d736574 39303434
edx
16 0679F968 00383639 0679f9b8 ab18f3d0 00000008
edx+32 0679F978 00000000 aaef0630 ead3e2ee aeb4cd3b
edx+48 0679F988 013c4e01 003a0000 0679fbc4 0158b180
esi-32 7630584C 0239fae9 90909000 ff8b9090 5dec8b55
esi-16 7630585C 909005eb ff909090 300b9825 90909076
esi 0 7630586C ff8b9090 5dec8b55 909005eb ff909090
esi
16 7630587C 300da425 90909076 ff8b9090 6aec8b55
esi+32 7630588C 10458d00 1075ff50 ff0c75ff f4e80875
esi+48 7630589C 85ffffe5 8b0774c0 c25d1045 c883000c

Crash During Tequatl (Error Log)

in Account & Technical Support

Posted by: Roguefire.8174

Roguefire.8174

—> Code <—
013C0BFE f6752257 6828ed0d 028d45bc 6a4050e8 .u"Wh(….E.j@P.
013C0C0E ee2cffff 83c4108d 55bc5656 568d4e05 .,……U.VVV.N.
013C0C1E e8bd8100 008b4dfc 5f8bc633 cd5ee859 ……M._..3.^.Y
013C0C2E c828008b e55dc3cc cccccccc cccccccc .(…]……….
013C0C3E ccccc705 5cc84702 01000000 c3cccccc ….\.G………
013C0C4E cccce9db 410000cc cccccccc cccccccc ….A………..

—> Stack <—
0679F940 013c0c23 00000000 00000000 00000000 #.<………….
0679F950 00000000 0679f9b8 70616548 7962202c ……y.Heap, by
0679F960 3d736574 39303434 00383639 0679f9b8 tes=4409968…y.
0679F970 ab18f3d0 00000008 00000000 aaef0630 …………0…
0679F980 ead3e2ee aeb4cd3b 013c4e01 003a0000 ….;….N<…:.
0679F990 0679fbc4 0158b180 819c1bf3 0679fbc4 ..y…X…….y.
0679F9A0 0158b18d 00000000 ab18f3d0 ea99eded ..X………….
0679F9B0 c41cd9e6 00434a70 01038b1d 00000000 ….pJC………
0679F9C0 c435bc86 c491f0b2 43c20571 00000000 ..5…..q..C….
0679F9D0 0679fb1c 0188b3ba 34d5a790 819c1b8f ..y……..4….
0679F9E0 0679fa50 0188cfbc 0679fa64 0188cfbc P.y…..d.y…..
0679F9F0 0679fa00 0679fa20 00001800 0188cfc6 ..y. .y………
0679FA00 c41cd9e6 c481fc26 40834d80 00000000 ….&….M..... 0679FA10 00000000 14672d73 00000000 ffffffff ....s-g......... 0679FA20 c453c7aa c4a533e5 4454e430 00000000 ..S..3..0.TD.... 0679FA30 00000000 0679fb80 0180741c 0679fbb8 ......y..t....y. 0679FA40 013f9447 01003c2b 351cf000 819c183f G.?.+&lt;.....5?... 0679FA50 0679faf8 018899b5 0010fa14 819c180f ..y............. 0679FA60 0679faf8 19a5e010 018899b5 0679fad8 ..y...........y. 0679FA70 0679fae8 00001800 0679fa88 0679fba4 ..y.......y...y. 0679FA80 b0eca5e0 0679fc2c 00000000 00000000 ....,.y......... 0679FA90 00000000 00000000 00000000 00000000 ................ 0679FAA0 00000000 00000000 00000000 00000000 ................ 0679FAB0 00000000 22169998 01635e60 00000000 ......."`^c..... 0679FAC0 22169998 01635f67 0679f8b0 22169998 ..."g_c...y...." 0679FAD0 00000001 013bb57d 22c924e0 22c8ae20 ....}.;..$." .." 0679FAE0 00000000 0679fb28 015020ff 00000000 ....(.y.. P..... 0679FAF0 22169970 22169a04 0150210c c6d3dbaa p.."...".!P..... 0679FB00 c7253de5 ab06a040 0679fb78 d0c31350 .=%....×.y.P…
0679FB10 0679fb1c 0176258f d0c31350 0679fb28 ..y..%v.P…(.y.
0679FB20 015a5fe6 0679fb78 0679fb40 015a5872 ._Z.×.y..y.rXZ. 0679FB30 00000003 0679fb78 ae8f06a8 0679fb78 ....x.y.....x.y. 0679FB40 0679fb58 015a63b9 1037542c 0106d628 X.y..cZ.,T7.(... 0679FB50 00efb830 0000001b 0254d600 0247e510 0.........T...G. 0679FB60 afb259f8 0679fb88 013bf8a7 02483bd0 .Y....y...;..;H. 0679FB70 013f36f8 00efb830 0247e510 3402251c .6?.0.....G..%.4 0679FB80 00001909 0679fb98 00001909 3402251c ......y......%.4 0679FB90 0cf2b534 0679fbb8 013bf8a7 02480f30 4.....y...;.0.H. 0679FBA0 013e551f 0cf2b534 00001909 3402251c .U&gt;.4........%.4 0679FBB0 0cf2b534 00001909 0679fc00 013e5584 4.........y..U&gt;. 0679FBC0 819c19ab 0679fbd8 0158af09 00000000 ......y...X..... 0679FBD0 0c303240 ab18f3d0 0679fc08 0158b9ac @20.......y...X. 0679FBE0 00000000 00efb830 0000001b 00000008 ....0........... 0679FBF0 0244a1f4 01cf9e2e ea99eded 00000000 ..D............. 0679FC00 00000000 0c303240 0679fc58 01574d59 ....20.X.y.YMW.
0679FC10 00000000 0000001b 000003c0 014582e0 …………..E.
0679FC20 0c330440 00000020 20657cb0 0679fc60 @.3. ….|e `.y.
0679FC30 01456da1 20657cb0 00000020 020271c0 .mE..|e ….q..
0679FC40 0000001b 0141b57a 00000010 01412f8d ….z.A……/A.
0679FC50 00efb830 00000008 0679fc80 010551ca 0………y..Q..
0679FC60 3cdd2f1b 3cd8d473 00efc254 34c2d450 ./.<s..<T…P..4
0679FC70 0679fcbc 3cd8d473 3cdd2f1b 3cdd2f1b ..y.s..<./.<./.<
0679FC80 0679fcc8 010576ee 3cd8d473 0185c246 ..y..v..s..<F…
0679FC90 00efc210 00efc560 00000001 00000002 ….`………..
0679FCA0 00000002 00000008 0679fcc4 00efc560 ……….y.`…
0679FCB0 00000001 0679fcb4 0679fcb5 34c2d45c ……y…y.\..4
0679FCC0 00efc24d 00000000 0679fd28 01858869 M…….(.y.i…
0679FCD0 00efc210 0000000c 34c2d460 00000008 ……..`..4….
0679FCE0 0679fd00 00efc560 00fab418 00000001 ..y.`………..
0679FCF0 08c6b101 d3931989 00000071 00000000 ……..q…….
0679FD00 0000001b 00000000 00000000 00fab418 …………….
0679FD10 08c6b101 00000001 72bb270c 37206e12 ………’.r.n 7
0679FD20 0000005c 819c1f47 0679fd60 018599c9 \…G…`.y…..
0679FD30 819c1f0f 00000001 08c6b101 00fab418 …………….

Crash During Tequatl (Error Log)

in Account & Technical Support

Posted by: Roguefire.8174

Roguefire.8174

—> Error Logs <—
tion point ‘fxwristl’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00eb88’
Texture ‘0×03539b’ dimensions too small
Loading ‘0’ texture failed
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Texture missing mip chain: 0×00e689
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00eb88’
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×00d804’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00eb88’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00eb88’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00eb88’
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×00d804’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×09be69’
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Texture missing mip chain: 0×00e689
Texture missing mip chain: 0×00e689
Model ‘0×00d804’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×09be69’
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1184
Version = 9.18.0013.4043
Description = NVIDIA GeForce GTX 770
Compat = 0×00100800
VidMem = 4038 MB

Crash During Tequatl (Error Log)

in Account & Technical Support

Posted by: Roguefire.8174

Roguefire.8174

Well is this log of any use? I see a lot of stuff failing to load, is that what is causing this crash?

Crash During Tequatl (Error Log)

in Account & Technical Support

Posted by: Roguefire.8174

Roguefire.8174

Still hopeful I can get an answer to this crash… will it be today?

Crash During Tequatl (Error Log)

in Account & Technical Support

Posted by: tota.4893

tota.4893

OOM: Heap, bytes=4409968,

—> Process Memory <—
Private: 3231MB
WorkingSet: 3228MB
PeakWorkingSet: 3276MB

You’re crashing because the game is Out Of Memory. The Guild Wars 2 client is a 32-bit application, meaning its (virtual) memory address space is up to 4 GB in size. Some of this space is claimed by OS functionality, memory-mapped I/O, etc. leaving slightly over 3 GB for the game’s own memory allocation purposes.

This game’s really testing the limits of 32-bit applications.

Try lowering the graphics settings. If this is mostly happening in large battles, character model limit and quality might be a good place to start.

Crash During Tequatl (Error Log)

in Account & Technical Support

Posted by: Roguefire.8174

Roguefire.8174

So its not a problem on my end then… if anything my computer is too powerful for the application? Thanks for the response tota…

Also 1 more question, is there a way to put the Memory usage on screen so I can see when I am getting too high?