Crash Error

Crash Error

in Account & Technical Support

Posted by: Lighter.8014

Lighter.8014

Ok so i run my Gw2 on my Laptop. I recently got a monitor and now i just use the monitor and close the laptop. But for some reason my Gw2 is crashing. My computer screen just goes black and then shuts off then i turn it back on and its frozen on Gw2. I had no problems at all running it before…whatsoever. Never has it crashed once. Now that i have this monitor hooked up it crashes. I can’t reverse back to my old set up without a monitor cause i want to use this monitor. So what is the problem here?
Any suggestions would be great.

Crash Error

in Account & Technical Support

Posted by: abomally.2694

abomally.2694

If you are closing the laptop, you’ll probably need to change the “close the lid action” in power options (Control Panel) – otherwise the laptop will either go into standby or hibernation mode.

I’m pretty sure that will cause the game to freeze or crash.