Crash / Screen flicker / Eyefinity

Crash / Screen flicker / Eyefinity

in Account & Technical Support

Posted by: brutaldeathcore.4621

brutaldeathcore.4621

The game has been frequently crashing for me and it seems like it started with the Halloween update. My monitors will go black then they start rapidly flickering between my desktop and a black screen. If I press Ctrl + Alt + Delete I can bring up task manager and see that Gw2.exe is not responding. At this point I can move the mouse but cannot click on anything. My only option is to Ctrl + Alt + Delete and sign out which forces Gw2.exe to end.

I have an eyefinity setup with three monitors in portrait mode 3×1. I think the issue is with eyefinity because I can play the game fine with a single monitor. Eyefinity had previously worked fine and I could play for hours with no crashes.

Other games work fine so I don’t think it’s a hardware issue. I removed and reinstalled my display driver as a troubleshooting step but it made no difference.

Is there anyone else with eyefinity that is experiencing the same thing?

My system:

Intel 3930k
AMD HD7970
3 × 1920×1080 monitors in portrait eyefinity

Crash / Screen flicker / Eyefinity

in Account & Technical Support

Posted by: brutaldeathcore.4621

brutaldeathcore.4621

Bump. Anybody have any suggestions to get eyefinity to work correctly?

Crash / Screen flicker / Eyefinity

in Account & Technical Support

Posted by: Sparrowlicious.3890

Sparrowlicious.3890

Unfortunately no, but I got a similar crash that is actually more severe: my entire system crashes. The screen fades to some random color and the music also ‘freezes’. I don’t know how to explain properly, you pretty much can hear that it froze. The entire system doesn’t react at all.
I recently got a new graphics card but these problems started with the Blood and Madness patch where the game crashed my computer ONCE while in the Mad King’s Labyrinth. Afterwards it worked fine.
Then, with the new episode patch, the game crashed twice in the story part where you lay the bombs. Apparently something’s wrong with the animation there.
Afterwards, the game crashed on a different character who was simply standing in Lion’s Arch.
I don’t know what’s up with that, but it makes the game unplayable for me because I have to expect it to crash my entire computer at any given time.

Crash / Screen flicker / Eyefinity

in Account & Technical Support

Posted by: ikereid.4637

ikereid.4637

The game has been frequently crashing for me and it seems like it started with the Halloween update. My monitors will go black then they start rapidly flickering between my desktop and a black screen. If I press Ctrl + Alt + Delete I can bring up task manager and see that Gw2.exe is not responding. At this point I can move the mouse but cannot click on anything. My only option is to Ctrl + Alt + Delete and sign out which forces Gw2.exe to end.

I have an eyefinity setup with three monitors in portrait mode 3×1. I think the issue is with eyefinity because I can play the game fine with a single monitor. Eyefinity had previously worked fine and I could play for hours with no crashes.

Other games work fine so I don’t think it’s a hardware issue. I removed and reinstalled my display driver as a troubleshooting step but it made no difference.

Is there anyone else with eyefinity that is experiencing the same thing?

My system:

Intel 3930k
AMD HD7970
3 × 1920×1080 monitors in portrait eyefinity

what AMD Driver version?

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD