I recently got a new computer and installed GW2 on it, after playing the game without issue on my laptop previously. However, every time I try to launch the game, it instantly crashes. At first I thought the download might have been corrupted, so I tried downloading again, but the problem persists. Halp?
Here’s the error report I keep getting:
—> Crash <—
Assertion: GrDeviceGetMetric(GR_METRIC_DEV_CAPS, &devCaps)
File: ..\..\..\Engine\PostProc\PostProcManager.cpp(251)
App: Gw2.exe
Pid: 4260
Cmdline:
BaseAddr: 00110000
ProgramId: 101
Build: 41000
When: 2014-10-31T04:53:30Z 2014-10-31T05:53:30+01:00
Uptime: 0 days 0:00:12
Flags: 0
—> System <—
Name: APERTUREDEVICE
IpAddr: 192.168.2.100
Processors: 8 [GenuineIntel:6:12:3]
OSVersion: Windows 6.2 (64 bit)
—> System Memory <—
Physical: 5014MB/ 8111MB 61%
Paged: 6291MB/10031MB 62%
Virtual: 3766MB/ 4095MB 91%
Load: 38%
CommitTotal: 3740MB
CommitLimit: 10031MB
CommitPeak: 7539MB
SystemCache: 5011MB
HandleCount: 37516
ProcessCount: 87
ThreadCount: 1410
—> Process Memory <—
Private: 129MB
WorkingSet: 129MB
PeakWorkingSet: 161MB
PageFaults: 913064
—> Game Context <—
MapId: 0
Flags: 0×241
ElapsedTime: 00:00:11
—> World State <—
<WorldState />
[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.3.9600.16520 (64/32-bit compatible)]
—> ClientContextThreadProc Thread 0×1570 <—
—> Trace <—
Pc:008eed32 Fr:0628fafc Rt:007b1f24 Arg:04227840 05c8fa90 042283f8 00000020
Pc:007b1f24 Fr:0628fb5c Rt:0043329e Arg:00000000 00000000 04227830 05c8fa90
Pc:0043329e Fr:0628fb8c Rt:0042dbac Arg:0628fc34 05c8fa90 00111bda 05c8fa90
Pc:0042dbac Fr:0628fbac Rt:0011139f Arg:05c8fa90 00000000 00000000 00000001
Pc:0011139f Fr:0628fbcc Rt:00111122 Arg:0628fcb8 00112a74 3ccccccd 05c5f85c
Pc:00111122 Fr:0628fc80 Rt:002dc369 Arg:042283c0 00000002 00000002 00000008
Pc:002dc369 Fr:0628fce0 Rt:002dd579 Arg:1b526d64 00000001 055ea2e3 041d6e98
Pc:002dd579 Fr:0628fd18 Rt:002dbc0f Arg:05c5d000 041d6e98 0011e45e 00000000
Pc:002dbc0f Fr:0628fd38 Rt:002534af Arg:05c5d000 1b526d0c 00000000 041d6e98
Pc:002534af Fr:0628fd70 Rt:002535d7 Arg:00000000 0628fd88 769a919f 041d6e98
Pc:002535d7 Fr:0628fd7c Rt:769a919f Arg:041d6e98 0628fdcc 76f80bbb 041d6e98
Pc:769a919f Fr:0628fd88 Rt:76f80bbb Arg:041d6e98 6d1d4ccd 00000000 00000000
Pc:76f80bbb Fr:0628fdcc Rt:76f80b91 Arg:ffffffff 76f6c9e8 00000000 00000000
Pc:76f80b91 Fr:0628fddc Rt:00000000 Arg:0025355b 041d6e98 00000000 00000000
—> Thread registers <—
eax=0628f6c8 ebx=00000024 ecx=00000000 edx=000002c8 esi=769acab0 edi=00000000
eip=008eed32 esp=0628faec ebp=0628fafc
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246
eax-32 0628F6A8 0000015a 769acab0 00000000 0628f720
eax-16 0628F6B8 76682f9d 0628f720 76682f71 0628f6c8
eax 0 0628F6C8 80000003 00000000 00000000 76682f71
eax16 0628F6D8 00000002 00000002 0d09d410 00000000
eax+32 0628F6E8 60000020 4b4e4942 00000000 00000a9b
eax+48 0628F6F8 00f87000 00000c00 00f85c00 00000000
esi-32 769ACA90 5dec8b55 07c425ff cccc76a1 8bcccccc
esi-16 769ACAA0 ec8b55ff 3025ff5d cc76a105 cccccccc
esi 0 769ACAB0 030c25ff cccc76a1 8bcccccc ec8b55ff
esi16 769ACAC0 3c25ff5d cc76a105 cccccccc 8b55ff8b
esi+32 769ACAD0 25ff5dec 76a10698 cccccccc 55ff8bcc
esi+48 769ACAE0 5151ec8b 8df8558d 5ce8fc4d 85000000