Crash client problem

Crash client problem

in Account & Technical Support

Posted by: BillC.4521

BillC.4521

I’ve been experiencing this crash lately after the last patch. I already tried -repair, delete local.dat, update my GPU driver but crash still happen. anyone know what causing it?

(edited by BillC.4521)

Crash client problem

in Account & Technical Support

Posted by: Odik.4587

Odik.4587

Having same crashes ,like 5 crashes in 1 day lmao.

Crash client problem

in Account & Technical Support

Posted by: BillC.4521

BillC.4521

crashed again today, I play gw2 everyday and never got crashed on daily basis like this. anyone know what happen?

—> Crash <—
Exception: c0000005
Memory at address 00000000`d2df79e8 could not be read
App: Gw2-64.exe
Pid: 4764
Cmdline: -maploadinfo
BaseAddr: 000000013F590000
ProgramId: 101
Build: 63845
When: 2016-07-12T14:14:09Z 2016-07-12T22:14:09+08:00
Uptime: 0 days 4:47:53
Flags: 0

—> System <—
Name: USER-PC
IpAddr:
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 12743MB/16326MB 78%
Paged: 29407MB/32651MB 90%
Virtual: 8385922MB/8388607MB 99%
Load: 21%
CommitTotal: 3243MB
CommitLimit: 32651MB
CommitPeak: 7793MB
SystemCache: 8149MB
HandleCount: 20393
ProcessCount: 57
ThreadCount: 933

—> Process Memory <—
Private: 781MB
WorkingSet: 729MB
PeakWorkingSet: 3896MB
PageFaults: 44350432

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 430.52 69864
Programmer Data 409.19 39294
Game 183.14 20351
Engine 134.57 10826
Content 134.49 19465
Map 84.87 7373
Map Zone 84.72 7368
Collections 71.81 142
Dictionary 71.70 65
Text 48.65 881
Gr 36.98 669
Gr Umbra 35.03 627
Uncategorized 21.26 30562
UI 14.34 472
Audio 12.48 449
Frame 10.25 112
Debugging 4.00 1
Gr Texture 1.94 42
Services 0.71 7388
Packfile 0.30 74
I/O 0.29 2
File Service 0.29 2
VRAM – DDI Shader 0.27 0
VRAM 0.27 0

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Content 134.49 19465
Map Zone 84.72 7368
Dictionary 71.70 65
Text 48.65 881
Gr Umbra 35.03 627
Uncategorized 21.26 30562
Audio 12.48 449
Frame 10.25 112
Debugging 4.00 1
UI 3.99 327
Gr Texture 1.94 42
Services 0.71 7388
Packfile 0.30 74
File Service 0.29 2
VRAM – DDI Shader 0.27 0
Model-Programmer 0.18 18
Map 0.15 5
Collections 0.11 76
Web Browser 0.10 33
Font Tex 0.06 8
ModelFileFormat 0.06 2317
Threading 0.01 12
String 0.01 23
Networking 0.00 1

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×5c8 <—

(edited by BillC.4521)

Crash client problem

in Account & Technical Support

Posted by: BillC.4521

BillC.4521

  • Trace <—*
    Pc Rt : Args
    00000001`3f9d4130 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f9d393c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f9d3c09 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f85cb24 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3fa2b888 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3fa2b8da 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f9f5d78 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000000`76ad652d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000000`76d0c521 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
  • Thread registers <—*
    rax=0000000000000002 rbx=00000000d2df79d0 rcx=0000000002e7aa20
    rdx=00000000002b8eb0 rsi=0000000000000000 rdi=0000000002e7aa20
    rip=000000013f9d4130 rsp=00000000001dfbd0 rbp=0000000000000000
    r8=000000ee00710006 r9=000000ef006e0007 r10=0000000000000000
    r11=0000000000000203 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

rcx-32 0000000002E7AA00 00000000`000001d7 00000110`00000000 00000000`02e7a9a0 00000000`00000000
rcx 0 0000000002E7AA20 00000000`00000002 00000000`d2df79d0 00000160`00000001 00000000`00000000
rcx
32 0000000002E7AA40 00000000`00000000 00000000`02e7aa20 00000000`00000002 00000000`00000000
rdx-32 00000000002B8E90 00000000`002b8e60 00000000`002a3368 00000000`002634c0 00000000`00000006
rdx 0 00000000002B8EB0 00000000`00000000 800000cf`52991d3e 00000000`002a0071 00100110`002b8ef0
rdx
32 00000000002B8ED0 00000000`0000015c 00000000`0000017c 00000000`0000017c 800000cf`52991d3b

  • Code <—*
    00000001`3f9d4110 740c488d 0d978f57 01e8b253 bcff488b t.H….W…S..H.
    00000001`3f9d4120 5b084885 db744666 0f1f8400 00000000 [.H..tFf……..
    00000001`3f9d4130 8b431848 8d4b18a8 01750eba 02000000 .C.H.K…u……
    00000001`3f9d4140 e88bfee8 ffa80274 26488b4b 10488b43 …….t&H.K.H.C
    00000001`3f9d4150 08488b58 204885c9 750b4885 db740648 .H.X H..u.H..t.H
    00000001`3f9d4160 8b5b08eb 03488bd9 4885db75 c333db83 .[…H..H..u.3..
  • Stack <—*
    00000000`001dfbd0 00000000`0000015c 00000000`00000010 00000000`0000017c 00000004`000000c9 \……………|……………
    00000000`001dfbf0 00000000`02e7aa20 00000001`3f9d393c 806f0000`0252b900 00000000`00000000 …….<9.?……R…o………
    00000000`001dfc10 806f0000`0252b900 00000000`00000000 00000000`00000001 00000001`3f9d3c09 ..R…o………………<.?….
    00000000`001dfc30 00000001`40f4d170 00000000`00000000 00000000`00000000 00000000`00000001 p.............................. 00000000`001dfc50 00000000`00000001 00000001`3f85cb24 00000000`00000001 00000000`00000001 ........$..?.................... 00000000`001dfc70 00000000`00000000 00000000`00000001 00000000`00000001 00000001`3fa2b888 ...........................?.... 00000000`001dfc90 00000000`00000001 00000000`00000001 00000000`00000000 00000000`000000cc ................................ 00000000`001dfcb0 00000000`00000000 00000001`3fa2b8da 00000000`00002710 00000000`00000001 ...........?.....'.............. 00000000`001dfcd0 00000000`00000000 00000000`00000001 000f4240`00000001 00000000`00000000 ....................B……….
    00000000`001dfcf0 00000001`3f590000 00000001`3f9f5d78 00000000`00000000 00000000`00000000 ..Y?….x].?………………..
    00000000`001dfd10 00000000`00000001 00000000`00000001 00000000`1871a476 00000000`00000000 …………….v.q………….
    00000000`001dfd30 00000000`00000000 00000000`76ad652d 00000000`00000000 00000000`00000000 ……..-e.v………………..
    00000000`001dfd50 00000000`00000000 00000000`00000000 00000000`00000000 00000000`76d0c521 ……………………!..v….
    00000000`001dfd70 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dfd90 00000000`76b59330 00000000`76b59330 00000000`001ded70 00000000`00000000 0..v….0..v….p……………
    00000000`001dfdb0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dfdd0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dfdf0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dfe10 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dfe30 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dfe50 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dfe70 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dfe90 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dfeb0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dfed0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dfef0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dff10 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dff30 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dff50 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dff70 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dff90 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
    00000000`001dffb0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 …………………………..
  • Error Logs <—*
    Model ‘0×08223a’: Failed to resolve AimIK bone indices.
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0×03539b’ texture failed
    Debug token ‘0×00000000000266FA’: Lightning ran out of space for new bolts.
    Model ‘0×082239’: Failed to resolve AimIK bone indices.
    Model ‘0×08223a’: Failed to resolve AimIK bone indices.
    Model ‘0×080b24’: Failed to resolve AimIK bone indices.
    Texture missing mip chain: 0×0f8c78
    Texture missing mip chain: 0×0ebc48
    Texture missing mip chain: 0×0ebc49
    Model ‘0×0d3db3’: Failed to resolve AimIK bone indices.
    Model ‘0×082239’: Failed to resolve AimIK bone indices.
    Model ‘0×08223a’: Failed to resolve AimIK bone indices.
    Model ‘0×080b24’: Failed to resolve AimIK bone indices.
    Model ‘0×082241’: Failed to resolve AimIK bone indices.
    Model ‘0×0d3db3’: Failed to resolve AimIK bone indices.
    Model ‘0×082239’: Failed to resolve AimIK bone indices.
    Model ‘0×080b24’: Failed to resolve AimIK bone indices.
    Model ‘0×08223a’: Failed to resolve AimIK bone indices.
    Model ‘0×082241’: Failed to resolve AimIK bone indices.
    Map load hang on STATE_MODELS_STREAM detected: MapId: 50, Position: (7327.319824, -5088.029785, -1214.454956), Completion: 0.000000
    Content is referencing a propID that doesn’t exist propId=‘1975203024143942305’
    Content is referencing a propID that doesn’t exist propId=‘1975204248209621670’
    Content is referencing a propID that doesn’t exist propId=‘1975204394238509735’
    Model ‘0×08223f’: Failed to resolve AimIK bone indices.
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0×03539b’ texture failed
    Model ‘0×082239’: Failed to resolve AimIK bone indices.
    Model ‘0×08223a’: Failed to resolve AimIK bone indices.
    Model ‘0×080b24’: Failed to resolve AimIK bone indices.
    Texture missing mip chain: 0×0ebc48
    Debug token ‘0×00000000000266FA’: Lightning ran out of space for new bolts.
    Model ‘0×08223a’: Failed to resolve AimIK bone indices.
    Model ‘0×08223a’: Failed to resolve AimIK bone indices.
    Debug token ‘0×00000000000266FA’: Lightning ran out of space for new bolts.
  • DirectX Device Info <—*
    VendorId = 0×1002
    DeviceId = 0×683f
    Version = 8.17.0010.1460
    Description = AMD Radeon HD 7700 Series
    Compat = 0×00000000
    VidMem = 747 MB

Crash client problem

in Account & Technical Support

Posted by: BEASTMASTER.3057

BEASTMASTER.3057

I also got this problem since 3 days and still cant log in..
The guildwars.exe crashes all the time → directly when i want to log in.
i have reinstalled the game, deleted settings and let them update again, but it still crashes. PLEASE HELP! Really upset about it and think about leaving GW2..

Crash client problem

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.

Crash client problem

in Account & Technical Support

Posted by: nickhimself.2739

nickhimself.2739

Did you ever get a resolution to this issue? I’m having similar issues and it’s extremely frustrating

Crash client problem

in Account & Technical Support

Posted by: redwolf.4576

redwolf.4576

My game is now crashing before I even log in… Any solutions?