Crash on start-up

Crash on start-up

in Account & Technical Support

Posted by: bamplify.5370

bamplify.5370

Just installed the game from disc, tried to log-in and it crashes straight away (sent crash report starting ‘Serious Error, Exception c0000005’ twice now)

It’s trying to download something on the log-in screen but with painfully slow internet (50kb/s) it’s downloaded 50mb so far and is at 0%, is there any way i can get this update on a disc?

Crash on start-up

in Account & Technical Support

Posted by: deltaconnected.4058

deltaconnected.4058

A little searching would have shown that it’s caused by overlay programs (Afterburner, PrecisionX, Fraps, etc), but post the full error anyway.

Crash on start-up

in Account & Technical Support

Posted by: bamplify.5370

bamplify.5370

—> Crash <—
Exception: c0000005
Memory at address 00000004 could not be read
App: Gw2.exe
Pid: 5032
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 15977
When: 2012-11-11T08:50:38Z
Uptime: 0 days 0:00:39
Flags: 0

—> System <—

Processors: 4 [AuthenticAMD:15:1:2]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 6441MB/ 8174MB 78%
Paged: 13608MB/16346MB 83%
Virtual: 3011MB/ 4095MB 73%
Load: 21%
CommitTotal: 2737MB
CommitLimit: 16346MB
CommitPeak: 2905MB
SystemCache: 1013MB
HandleCount: 19371
ProcessCount: 51
ThreadCount: 868

—> Process Memory <—
Private: 897MB
WorkingSet: 125MB
PeakWorkingSet: 125MB
PageFaults: 754290

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7600.16385 (64/32-bit compatible)]

—> Thread 0xd04 <—

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1244
Version = 9.18.0013.0697
Description = NVIDIA GeForce GTX 550 Ti
Compat = 0×00100800
VidMem = 4049 MB