Crash to Grey Screen

Crash to Grey Screen

in Account & Technical Support

Posted by: mbridg.4069

mbridg.4069

I have been having this happen for about a month or so. It used to be every once in a while, but it is getting worse. My computer gets really loud like its in overdrive, then I crash to a grey screen with black vertical lines. I then have to do a hard shut down. It is getting more frequent. It happened about 5 times today in a span of about 30 minutes of just regular play and I had to call it quits.

I’ve ran the repair.exe short cut.
I’ve completely uninstalled and re-installed.
My wife plays on the exact same type of laptop and does not have any issues.

Crash to Grey Screen

in Account & Technical Support

Posted by: Squall Leonhart.2075

Squall Leonhart.2075

your graphics drivers are 12 months old

update them.

Crash to Grey Screen

in Account & Technical Support

Posted by: mbridg.4069

mbridg.4069

Thanks! I did a complete restore right before GW2 came out, so I’m sure I forgot to update the drivers. Let’s hope this helps.