Guild Wars 2

I keep getting ridiculous crashes at random moments. It happens most often in PvP when changing maps, but it sometimes crashes to the desktop at the launcher, character screen, or whenever it feels like it, really.

—> Crash <—
Exception: c0000005
Memory at address 00000056 could not be read
App: Gw2.exe
Pid: 16392
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 15544
When: 2012-09-21T20:22:21Z 2012-09-21T15:22:21-05:00
Uptime: 0 days 0:01:24
Flags: 0

I have the exact same problem. Started tonight and happened 30 times for 1-2 hours. I installed latest nvidia drivers, checked and tested my internet connection, repaired the game client, restarted the pc….nothing really helps. i am downloading and installing the game again right now. But on other forums i have seen topics like this and the new install doesnt help too. So far i couldnt find someone with solution.

Gaving the same issues, not exactly sure if I’m getting the same error codes I’ll check when it happens again. it is rather random though. one time I was standing in the grove doing nothing and it randomly crashed.

Thank you for the replies. I thought i was the only one experiencing this sort of crash.

I have experienced random crashes to desktop since the last update as well (3 times in one evening).

People in mapchat last night were also complaining of random crashes.

Pretty similar, but I get this:

—> Crash <—
Assertion: A file was corrupted in the archive. Please run once with ‘-repair’!
File: ..\..\..\Game\Main\MainCli.cpp(584)
App: Gw2.exe
Pid: 2776
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16100
When: 2012-11-22T04:34:06Z 2012-11-22T13:34:06+09:00
Uptime: 0 days 0:05:36
Flags: 0

I run the repair, but nothing changes. It only happens when I play my Elementalist though. My engineer is so far unaffected.

[Edit] Nope, Engineer crashed too.

Noob question, how do you run the repair?

Alysya.8427:

Noob question, how do you run the repair?

Edit the properties for GW2’s desktop shortcut. You should see a “Target” field with the path to the GW2.exe file in quotes. After the quotation marks, put “-repair” but without the quotes. Then safe the changes and use the shortcut to launch GW2.

After the game repairs itself, edit the shortcut again and remove the “-repair” or it will repair itself every time you run the game.

No! You should be making a shortcut of the Gw2.exe file, located in your game’s installation folder, and renaming the shortcut to “Guild Wars 2 Repair”. Then, you edit its properties, without having to touch the desktop icon itself. The target line should look like this: “C:\Program Files\Guild Wars 2\Gw2.exe” Add “-repair” to the end of the string, with a space in between the string and “-repair”, so it should look like “C:\Program Files\Guild Wars 2\Gw2.exe” -repair No need to touch the desktop shortcut whatsoever! This is the preferred way, to create a Repair executable. You can also do the same with an Error Log executable, by using “-log” in place of “-repair”.

Anyways, it seems you are getting the exact same issues I am having. And, it’s not what you think it is. I took this a step further, and used the Support page provided to us, by the Guild Wars 2 website, and they explained to me that these errors I’ve been getting are what we call “out of memory” errors, which result in game client crashes, and possibly graphics issues, such as your mouse cursor turning into a black rectangle, or perhaps a teal background/border appearing around the in-game panels, such as the Bank tab, or the Gem Store/Trading Post tab. It’s too complex for me to actually explain myself. So, I highly recommend creating a Support Account, if you haven’t done so already; perhaps PlayNC Support will explain it better. Hope this helps you a lot.

Well I’m not the only one having problem, in that case.
I’m getting crashes on
-rezone
-relog
-character switch
-even, rarely on login

I can login and play, but it’s just crashing after using 2-5 waypoints.

I’ve -repair[ed] the client – still nothing.

Strange thing is that the latest update [ 19.11. 2012 ? ] solved this problem, and now it’s back. It’s very hard to play that way, specially when I’m talking on chat.

just for your info, not saying it’s for the same reason. A m8 of mine had similar issues since he started playing gw2. All other games he had no problems ( diablo, etc). As you, he had random crashes to desktop, most of the time a memory error. So we checked his mem, but no errors found. Tryed about everything which was mentioned in forums. Sometimes after an update he could play a few day’s without a crash and then it came back (1 till 5 crashes a day). Checked temp, checked power all seemed to be ok, locked gw2 to dedicated cores , underclocked gpu nothing seemed to help, etc… Then a few weeks ago he came up with a tool to check stability under heavy load “OCCT” it gave also errors after 15-20 min. (normally i’s a tool for checking stability when overclocking which he didn’t) So our first impression was, we were back to memory. Then we tryed reducing mem clocks but also reducing cas, ras,.. timings so overall performance should be about the same. And eureka he’s now playing without a single crash for 2 weeks. Occt test also runs without an error. Still it were standard timings and clocks for that kind of mem, seemed to be the manufacturar didn’t test enough their specs under heavy load. (voltages were ok on the ram modules) Or would it be disturbans on his mainboard causing these seldom crashes or something else, until now we don’t know but he’s happy now playing at high settings. I know we could put his ram voltages a bit above spec to have steeper clock edges, but as he says all works fine now and no performance problems he’s keeping it this way.

Is there a fix for this 2 month old thread?!
cmon Anet get off your lazy a**

Still geting DC and errors.. playing like max 5 min and eror again
Btw. i tryed everything… new drivers,repair the game, i download it again ,this clientport things and still errors… Any chance of fixing this issues ? Cuz its not playable any more…
Please can i have some answers or solution for this?!
Thank you.
Cheers!

a repair button should be added to the launcher, most other game launchers have one.

Caine,
your initial post is different to most other c000005’s in that it actually has a sub error claiming an illegal read.

post the rest of the log.

a c000005’s error can also be caused by mem errors. If you mem isn’t responding good under heavy load, you can have seldom errors by misreading a pointer. If a timing edge rises one in a billion times to slow it will have a chance for givin a chrash depending what is misread. This will cause total random crashes . Anyway it’s simple to exlude your hardware, using for example a tool like “0cct”. This came from another post on gw2. ( i wouldn’t go as far as buying 3 times ram )

Still crashing with "Exception: c0000005. Fixed it for me " MoosieDoome"

Hey everyone.

Most people might know this error. It has been asked allot of times and still nobody has a fix. I cant find a topic about it anymore to find a answer, so decided to make my own.

My client crashes very random. Sometimes not for hours and sometimes every 2 min. Ive tried many things. And even gone so far to buy new memory and re-installed my pc. Right now im running a clean system fully up-to-date only running Skype, Teamviewer and GW2.

My system:

Show Spoiler

The error i get every time is attached. Was too long for the post…
•Fix for me

This is bad ram. And no memtest will not always catch it.

Oke guys,

Sorry for waiting so long. Yesterday i bought new ram… Because i can and because this ram looks sexy (nope no real reason). And just to make sure the problem isnt the ram (well maybe a reason, but just to be sure….). Guess what!? IT WAS THE RAM! After buying new ram modules 3 different times (yes its crazy how far ive gone maybe) i finally can play.

It doesn’t matter if i overclock my CPU or GPU, drivers, applications (accept the known ones) it will keep running like it should. I tried my old ram and the crashes came back.

The weird thing is that this ram isnt even suported by my motherboard. And with a vol overclock (from 1,5 to 1,6v) i got it running. And it runs great!

I gues this doesnt help anyone. And it is still a weird thing. Because i never have crashes, the system runs stable, other games/programs run stable, memtest sees nothing, i could sometimes play fine for weeks, etc, etc. And then it start crashing again.

TL;DR: IT IS FINALLY FIXED. BUT IN A WEIRD WAY! I still think it is a problem at the clients end. Because this is the only game/program that has trouble.

PS: if someone still wants me to test something else. Just PM me ore leave a post to find out if the problem was something else.

Attachments:
• error.txt
• DxDiag.txt

I get the same thing as Frostbite, I’ve repaired the client at least 5 times but I still crash whenever I load into Queensdale. I bought this game very recently and the crashing didn’t start happening often until yesterday and now I can’t even play for 3 minutes. I’ve updated drivers, tried compability settings, specific video card power settings as I’m using a NVIDIA GeForce 9800m. I have no idea what the problem is, I can run Diablo 3, Dishonored, and even Skyrim without a problem but this game keeps crashing from a “corrupted file in the archives.”

Tried this fix, too. Client disconnects still happening, and I can spend days doing various song and dance routines on my side to attempt to fix this. Would like to have them at least acknowledge it as a serious issue and know that something is being done on the server side to resolve it.

Getting the same error as the people above: client randomly crashes to desktop and requests to repair files on launch (corrupt file error). This can occur multiple times in a row – after selecting a character and just prior to entering the game world, running around, in combat and sometimes by just standing still. Stopped playing 3 weeks after launch and just came back thinking this issue would have been resolved by now.

Running a Core 2 Duo 2.4, with 4 gigs ram. Windows Vista, Geforce 250 (with current non-beta drivers). Have reduced graphics settings, changed resolutions, closed down back ground apps etc… nothing has helped so far.