Guild Wars 2

Ever since the Scarlet Patch I’ve had a number of times where I will end up crashing. The error is the same every time. I’ve updated my video drivers and all the other drivers I can think of. Extremely frustrating because I usually can’t get back into an event/area after crashing.

Any thoughts or ideas or fixes on Arena Net’s end would be appreciated.

—> Crash <—
Out of Memory: arena=Animation, cat=Anim Import Packfile, allocBytes=2192324, arenaBytes=172457696, fallbackBytes=167355607, align=0 ,
App: Gw2.exe
Pid: 3496
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 23458
When: 2013-09-14T05:59:54Z 2013-09-14T00:59:54-05:00
Uptime: 0 days 7:17:23
Flags: 0

—> System <—
Name: REMOVED
IpAddr: REMOVED
Processors: 8 [GenuineIntel:6:10:9]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 2609MB/ 8152MB 32%
Paged: 9542MB/16302MB 58%
Virtual: 195MB/ 4095MB 4%
Load: 67%
CommitTotal: 6760MB
CommitLimit: 16302MB
CommitPeak: 6813MB
SystemCache: 3221MB
HandleCount: 23929
ProcessCount: 61
ThreadCount: 907

—> Process Memory <—
Private: 3154MB
WorkingSet: 3126MB
PeakWorkingSet: 3140MB
PageFaults: 81248882

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×6b4 <—

—> Trace <—
Pc:006d0ab4 Fr:3b9afcf0 Rt:006d25ed Arg:00000000 00000068 014608ac 0000044d
Pc:006d25ed Fr:3b9afd10 Rt:006d2729 Arg:0000000a 00000000 00000000 014608ac
Pc:006d2729 Fr:3b9afd48 Rt:0088cd99 Arg:00000000 00000000 016e92f8 00000000
Pc:0088cd99 Fr:3b9afd7c Rt:0088fbf0 Arg:00000000 055fae50 2d6f1510 3b9afdc0
Pc:0088fbf0 Fr:3b9afd90 Rt:0088fe32 Arg:00000000 03e098b0 00000051 00000051
Pc:0088fe32 Fr:3b9afdc0 Rt:00875c66 Arg:00000000 3b9afde4 006d77d7 05ea45e8
Pc:00875c66 Fr:3b9afe10 Rt:00412e1b Arg:3da5e354 3da7e88e 071d7b4c 3b9afe74
Pc:00412e1b Fr:3b9afe38 Rt:00416a0f Arg:3da7e88e 00b46d1f 03e0a908 03e0a4e0
Pc:00416a0f Fr:3b9afe80 Rt:00b4311f Arg:03e0a4e0 03e0a534 071d7b40 00000008
Pc:00b4311f Fr:3b9afeec Rt:00b43479 Arg:4b3d65f4 00000001 02554158 03706120
Pc:00b43479 Fr:3b9aff24 Rt:00b4354f Arg:00000000 04011b40 006daf1f 00000000
Pc:00b4354f Fr:3b9aff44 Rt:0094721d Arg:04011b40 4b3d65ac 00000000 03706120
Pc:0094721d Fr:3b9aff7c Rt:009472c5 Arg:00000000 3b9aff94 7586336a 03706120
Pc:009472c5 Fr:3b9aff88 Rt:7586336a Arg:03706120 3b9affd4 77c29f72 03706120
Pc:7586336a Fr:3b9aff94 Rt:77c29f72 Arg:03706120 4c910f11 00000000 00000000
Pc:77c29f72 Fr:3b9affd4 Rt:77c29f45 Arg:00947243 03706120 00000000 00000000
Pc:77c29f45 Fr:3b9affec Rt:00000000 Arg:00947243 03706120 00000000 00905a4d

—> Thread registers <—
eax=3b9af794 ebx=00000000 ecx=014608ac edx=00000000 esi=75865846 edi=00000005
eip=006d0ab4 esp=3b9afba8 ebp=3b9afcf0
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 3B9AF774 3b9af85c 00dcac7c 00000024 3b9afa70
eax-16 3B9AF784 3b9afaf0 3b9af7e4 759cc41f 3b9af794
eax 0 3B9AF794 80000003 00000000 00000000 759cc41f
eax16 3B9AF7A4 00000000 00afc0a1 0f8c371d c1a756ee
eax+32 3B9AF7B4 c1490f8c c0679d99 48c9d664 38ccb760
eax+48 3B9AF7C4 00000566 00000566 0f8c3702 3b9af85a
ecx-32 0146088C 00889f00 0088a9f0 008895d0 0088a470
ecx-16 0146089C 69665f73 614d656c 6567616e 00000072
ecx 0 014608AC 2e5c2e2e 2e2e5c2e 676e455c 5c656e69
ecx16 014608BC 65646f4d 6f4d5c6c 466c6564 2e656c69
ecx+32 014608CC 00707063 006f004d 00650064 0046006c
ecx+48 014608DC 006c0069 003a0065 0050003a 006f0072
esi-32 75865824 0239e6e9 90909000 ff8b9090 5dec8b55
esi-16 75865834 909005eb ff909090 860b9825 90909075
esi 0 75865844 ff8b9090 5dec8b55 909005eb ff909090
esi16 75865854 860da425 90909075 ff8b9090 6aec8b55
esi+32 75865864 10458d00 1075ff50 ff0c75ff fce80875
esi+48 75865874 85ffffe5 8b0774c0 c25d1045 c883000c

(continued below)

—> Code <—
006D0A94 e80787ff ff8b4d14 8b95ecfe ffff83c4 ……M………
006D0AA4 286a0051 528d95fc feffffb9 05000000 (j.QR………..
006D0AB4 e8e70201 008b4dfc 5f5e33cd 5be8933b ……M._^3.[..;
006D0AC4 27008be5 5dc21400 cccccccc 558bec8b ’…]…….U…
006D0AD4 45086a00 50e892fd ffff5dc2 0400cccc E.j.P…..]…..
006D0AE4 cccccccc cccccccc cccccccc 8b0d3497 …………..4.

—> Stack <—
3B9AFBA8 006d0ab9 014608ac 0000044d 00000000 ..m…F.M…….
3B9AFBB8 00000068 00000000 002173c4 00000000 h……..s!…..
3B9AFBC8 00000000 09f9a4d7 016e92f8 00000000 ……….n…..
3B9AFBD8 0a477ee0 014608ac 00000000 012d969c .~G…F…….-.
3B9AFBE8 013827c0 6e657261 6e413d61 74616d69 .‘8.arena=Animat
3B9AFBF8 2c6e6f69 74616320 696e413d 6d49206d ion, cat=Anim Im
3B9AFC08 74726f70 63615020 6c69666b 61202c65 port Packfile, a
3B9AFC18 636f6c6c 65747942 31323d73 32333239 llocBytes=219232
3B9AFC28 61202c34 616e6572 65747942 37313d73 4, arenaBytes=17
3B9AFC38 37353432 2c363936 6c616620 6361626c 2457696, fallbac
3B9AFC48 7479426b 313d7365 35333736 37303635 kBytes=167355607
3B9AFC58 6c61202c 3d6e6769 01002030 006d2737 , align=0 ..7’m.
3B9AFC68 3b9afd08 00000000 00000000 3b9afc80 …;………..;
3B9AFC78 006d2ab8 016e949c 3b9afc9c 006d2e61 .*m…n….;a.m.
3B9AFC88 00000110 00000100 00000003 00000000 …………….
3B9AFC98 002173e0 3b9afca8 3b9afcc0 006d88eb .s!….;…;..m.
3B9AFCA8 01c60000 00000000 002173d4 00000068 ………s!.h…
3B9AFCB8 00000001 002173c4 3b9afce4 006d8964 …..s!….;d.m.
3B9AFCC8 002173c4 00000000 00000000 014608ac .s!………..F.
3B9AFCD8 0000044d 00000068 00000001 3b9afd10 M…h……….;
3B9AFCE8 006d25c8 4b3d6620 3b9afd10 006d25ed .%m. f=K…;.%m.
3B9AFCF8 00000000 00000068 014608ac 0000044d ….h…..F.M…
3B9AFD08 00000000 002173c4 3b9afd48 006d2729 …..s!.H..;)‘m.
3B9AFD18 0000000a 00000000 00000000 014608ac …………..F.
3B9AFD28 0000044d 3b9afd58 3b9afd5c 2d6f1550 M…X..;\..;P.o-
3B9AFD38 2d6f1510 2d6f15f0 016e9c60 0000000a ..o-..o-`.n…..
3B9AFD48 3b9afd7c 0088cd99 00000000 00000000 |..;…………
3B9AFD58 016e92f8 00000000 00000068 00000000 ..n…..h…….
3B9AFD68 a27b4e62 00000000 2d6f1510 a27b4e62 bN{…….o-bN{.
3B9AFD78 002173c4 3b9afd90 0088fbf0 00000000 .s!….;……..
3B9AFD88 055fae50 2d6f1510 3b9afdc0 0088fe32 P._…o-…;2…
3B9AFD98 00000000 03e098b0 00000051 00000051 ……..Q…Q…
3B9AFDA8 00000008 01ceb10f a27b4e62 01ceb10f ……..bN{…..
3B9AFDB8 00000000 2375d3f0 3b9afe10 00875c66 ……u#…;f\..
3B9AFDC8 00000000 3b9afde4 006d77d7 05ea45e8 …….;.wm..E..
3B9AFDD8 00765b6e 0c404d70 00000020 3b9afe18 n[v.pM@. ……;
3B9AFDE8 00765c4f 0c404d70 00000020 012df088 O\v.pM@. …..-.
3B9AFDF8 047bcaa8 0072484e 00000011 00722b3d ..{.NHr…..=+r.
3B9AFE08 03e098b0 00000008 3b9afe38 00412e1b ……..8..;..A.
3B9AFE18 3da5e354 3da7e88e 071d7b4c 3b9afe74 T..=…=L{..t..;
3B9AFE28 0000000c 3da7e88e 3da5e354 3da5e354 …….=T..=T..=
3B9AFE38 3b9afe80 00416a0f 3da7e88e 00b46d1f …;.jA….=.m..
3B9AFE48 03e0a908 03e0a4e0 00000001 00000002 …………….
3B9AFE58 00000002 00000008 3b9afe7c 03e0a908 ……..|..;….
3B9AFE68 00000001 03e0a804 00000000 071d7b4c …………L{..
3B9AFE78 03e0a52d 00000000 3b9afeec 00b4311f -……….;.1..
3B9AFE88 03e0a4e0 03e0a534 071d7b40 00000008 ….4…@{……
3B9AFE98 3b9afec0 03e0a908 00000001 03706120 …;…….. ap.
3B9AFEA8 00000000 759d3bf4 4b3cd9c3 00000001 …..;.u..<K….
3B9AFEB8 4507ef3b 0000001e 00000051 00000000 ;..E….Q…….
3B9AFEC8 00000000 00000001 03706120 02554158 …….. ap.XAU.
3B9AFED8 00000001 7041270c 1a3fbefb 0000003d …..’Ap..?.=…
3B9AFEE8 4b3d643c 3b9aff24 00b43479 4b3d65f4 <d=K$..;y4…e=K
3B9AFEF8 00000001 02554158 03706120 00000001 ….XAU. ap…..
3B9AFF08 03706120 3b9afef4 00000001 3b9aff6c ap….;….l..;
3B9AFF18 00947380 71c2e6f8 00000000 3b9aff44 .s…..q….D..;
3B9AFF28 00b4354f 00000000 04011b40 006daf1f O5…….....m. 3B9AFF38 00000000 03706120 00000000 3b9aff7c .... ap.....|..; 3B9AFF48 0094721d 04011b40 4b3d65ac 00000000 .r..….e=K….
3B9AFF58 03706120 03706120 3b9aff50 3b9aff50 ap. ap.P..;P..;
3B9AFF68 3b9affc4 3b9affc4 00947380 71c2fc70 …;…;.s..p..q
3B9AFF78 00000000 3b9aff88 009472c5 00000000 …….;.r……
3B9AFF88 3b9aff94 7586336a 03706120 3b9affd4 …;j3.u ap….;
3B9AFF98 77c29f72 03706120 4c910f11 00000000 r..w ap….L….

(continued again…)

—> Error Logs <—
C failure on arena(Character) category(Composite Packfile) size(101528) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(123248) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(87356) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(205720) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(112352) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(80216) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(123336) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(82692) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(78776) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(88312) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(100208) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(90724) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(108356) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Animation) category(Anim Import Packfile) size(2192324) whiteBox(false). Evicting unused model files and attempting again

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1180
Version = 9.18.0013.2049
Description = NVIDIA GeForce GTX 680
Compat = 0×00100800
VidMem = 4042 MB