Crashing

Crashing

in Account & Technical Support

Posted by: tfmmage.3769

tfmmage.3769

Q:

My game crashes quite often(at least once every 45 minutes) & I was just wondering if the problem is on my end, or if you guys are aware & trying to fix this.

Thanks!

Crashing

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

A:

Currently we are investigating a known issue with 32-bit operating systems and Nvidia GTX cards. Unfortunately there is no ETA for a fix at this time – though I am glad to hear Grizzle that you haven’t experienced the crash in a while. It is possible that this could be a driver based issue since you have a GTS Nvidia card.

I would recommend a clean installation of the newest drivers since yours appear to be a couple of months old. If anything this should at least improve performance for you.

Crashing

in Account & Technical Support

Posted by: speedy mc kill you.9307

speedy mc kill you.9307

Currently we are investigating a known issue with 32-bit operating systems and Nvidia GTX cards. Unfortunately there is no ETA for a fix at this time – though I am glad to hear Grizzle that you haven’t experienced the crash in a while. It is possible that this could be a driver based issue since you have a GTS Nvidia card.

I would recommend a clean installation of the newest drivers since yours appear to be a couple of months old. If anything this should at least improve performance for you.

now ive installed new drivers still over heats and crashes?
this is 64 bit operating system. the problem is with both 64 and 32 bit opperating systems

(edited by speedy mc kill you.9307)