Crashing Client

Crashing Client

in Account & Technical Support

Posted by: chemie banger.9624

chemie banger.9624

Had it twice now game crashes at Tequatl after last megalaser and then miss all the loot. Annoying after you’ve camped out for the event as well.

Any ideas?

Crashing Client

in Account & Technical Support

Posted by: Beldin.5498

Beldin.5498

Lower graphics settings especially number and detail of shown players and
maybe restart the client before going to Teq.

Also : posting a crash log i never bad.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

Crashing Client

in Account & Technical Support

Posted by: Thine Amnion.7056

Thine Amnion.7056

I’ve had the same problem with tequatl 3 times in a row now. This happened during this week, for the first time. Never had this happen before and my pc can handle way heavier games than GW..

Crashing Client

in Account & Technical Support

Posted by: chemie banger.9624

chemie banger.9624

Happened a second time today and I grabbed the log:

  • Crash <—*
    OOM: Heap, bytes=4409968,
    App: Gw2.exe
    Pid: 4608
    Cmdline:
    BaseAddr: 00FE0000
    ProgramId: 101
    Build: 52947
    When: 2015-09-13T11:31:44Z 2015-09-13T19:31:44+08:00
    Uptime: 0 days 6:22:48
    Flags: 0
  • System <—*
    Name: JME-PC
    IpAddr: 10.1.1.2
    Processors: 4 [GenuineIntel:6:12:3]
    OSVersion: Windows 6.1 (64 bit)
  • System Memory <—*
    Physical: 9272MB/16311MB 56%
    Paged: 23660MB/32621MB 72%
    Virtual: 175MB/ 4095MB 4%
    Load: 43%
    CommitTotal: 8960MB
    CommitLimit: 32621MB
    CommitPeak: 11209MB
    SystemCache: 7756MB
    HandleCount: 41933
    ProcessCount: 72
    ThreadCount: 978
  • Process Memory <—*
    Private: 3503MB
    WorkingSet: 3464MB
    PeakWorkingSet: 3479MB
    PageFaults: 42843355

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

  • ClientContextThreadProc Thread 0×8c4 <—*
  • Trace <—*
    Pc:01394ab1 Fr:05e1f394 Rt:01bdfe4f Arg:c4b2fd19 7251e910 00000000 00434a70
    Pc:01bdfe4f Fr:05e1f5b8 Rt:01be09f7 Arg:00000000 041682c0 0000003d 00000008
    Pc:01be09f7 Fr:05e1f5f0 Rt:01bd8649 Arg:00000000 0000003d 0000066c 013d0110
    Pc:01bd8649 Fr:05e1f640 Rt:01684c15 Arg:3d79db23 3d7c884e 05e1f6d0 0c305ad8
    Pc:01684c15 Fr:05e1f674 Rt:0168736f Arg:3d7c884e 0151b1c5 04168d80 041690e8
    Pc:0168736f Fr:05e1f71c Rt:0151933e Arg:04168d80 00000002 00000002 00000010
    Pc:0151933e Fr:05e1f798 Rt:0151a512 Arg:c4b2d608 01d0ee17 296ba764 00000001
    Pc:0151a512 Fr:05e1f7d8 Rt:01518b6f Arg:04220e60 060b1fb0 01395c83 00000000
    Pc:01518b6f Fr:05e1f7f8 Rt:014d5690 Arg:04220e60 296ba88c 00000000 060b1fb0
    Pc:014d5690 Fr:05e1f830 Rt:014d57b8 Arg:00000000 05e1f848 7542336a 060b1fb0
    Pc:014d57b8 Fr:05e1f83c Rt:7542336a Arg:060b1fb0 05e1f888 77a79882 060b1fb0
    Pc:7542336a Fr:05e1f848 Rt:77a79882 Arg:060b1fb0 725da6ef 00000000 00000000
    Pc:77a79882 Fr:05e1f888 Rt:77a79855 Arg:014d573c 060b1fb0 00000000 00000000
    Pc:77a79855 Fr:05e1f8a0 Rt:00000000 Arg:014d573c 060b1fb0 00000000 00000000
  • Thread registers <—*
    eax=05e1ef14 ebx=05e1f350 ecx=01e62428 edx=05e1f350 esi=75425846 edi=00000000
    eip=01394ab1 esp=05e1f338 ebp=05e1f394
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246

eax-32 05E1EEF4 00000000 d350c0f0 72531aa8 7c12f950
eax-16 05E1EF04 00000000 05e1ef64 7552c42d 05e1ef14
eax 0 05E1EF14 80000003 00000000 00000000 7552c42d
eax
16 05E1EF24 00000000 000003e7 0000000c 05e1ef70
eax+32 05E1EF34 5f63c5fc 77a744a0 00000000 005b0000
eax+48 05E1EF44 e55604f8 43449e35 c6482bbe 6cc2018a
ebx-32 05E1F330 296ba388 05e1f394 01394ab6 00000000
ebx-16 05E1F340 00000000 00000000 7251e910 05e1f3ac
ebx 0 05E1F350 70616548 7962202c 3d736574 39303434
ebx
16 05E1F360 00383639 00000008 00000000 00000000
ebx+32 05E1F370 00000000 00434a88 1f23bfa6 05e1f5b8
ebx+48 05E1F380 00000000 0ca1a680 05e1f5b8 01bdfe42
ecx-32 01E62408 30253a64 253a6432 0d643230 6c69460a
ecx-16 01E62418 25203a65 75252873 250a0d29 000a0d73
ecx 0 01E62428 2e5c2e2e 2e2e5c2e 726f435c 6c505c65
ecx
16 01E62438 6f667461 575c6d72 6f646e69 455c7377
ecx+32 01E62448 455c6578 726f7272 6578455c 6f727245
ecx+48 01E62458 70632e72 00000070 65637845 6f697470
edx-32 05E1F330 296ba388 05e1f394 01394ab6 00000000
edx-16 05E1F340 00000000 00000000 7251e910 05e1f3ac
edx 0 05E1F350 70616548 7962202c 3d736574 39303434
edx
16 05E1F360 00383639 00000008 00000000 00000000
edx+32 05E1F370 00000000 00434a88 1f23bfa6 05e1f5b8
edx+48 05E1F380 00000000 0ca1a680 05e1f5b8 01bdfe42
esi-32 75425824 023a12e9 90909000 ff8b9090 5dec8b55
esi-16 75425834 909005eb ff909090 420b9825 90909075
esi 0 75425844 ff8b9090 5dec8b55 909005eb ff909090
esi
16 75425854 420da425 90909075 ff8b9090 6aec8b55
esi+32 75425864 10458d00 1075ff50 ff0c75ff fce80875
esi+48 75425874 85ffffe5 8b0774c0 c25d1045 c883000c

  • Code <—*
    01394A91 a813e601 8d45bc6a 4050e880 85ffff83 …..E.j@P……
    01394AA1 c4108d55 bcb90500 00006a00 6a006a00 …U……j.j.j.
    01394AB1 e88a8400 008b4dfc 5f33cd5e e8e5e713 ……M._3.^….
    01394AC1 008be55d c3cccccc cccccccc ccccccc7 …]…………
    01394AD1 0550ae39 02010000 00c3cccc cccccce9 .P.9…………
    01394AE1 4b420000 cccccccc cccccccc cccccc55 KB………….U
  • Stack <—*
    05E1F338 01394ab6 00000000 00000000 00000000 .J9………….
    05E1F348 7251e910 05e1f3ac 70616548 7962202c ..Qr….Heap, by
    05E1F358 3d736574 39303434 00383639 00000008 tes=4409968…..
    05E1F368 00000000 00000000 00000000 00434a88 ………….JC.
    05E1F378 1f23bfa6 05e1f5b8 00000000 0ca1a680 ..#………….
    05E1F388 05e1f5b8 01bdfe42 296ba328 05e1f5b8 ….B…(.k)….
    05E1F398 01bdfe4f c4b2fd19 7251e910 00000000 O………Qr….
    05E1F3A8 00434a70 01038b1d 005b0000 08ea026f pJC…….[.o…
    05E1F3B8 3fb5078c 05e1f350 c4401843 05e1f7c8 …?P…C...... 05E1F3C8 77ab3145 1a5a0270 3fb5078c 77a6e394 E1.wp.Z....?...w 05E1F3D8 77a6e0e2 00000060 00000000 005c7f10 ...w`.........\. 05E1F3E8 005b01ec 00000054 07040079 00000005 ..[.T...y....... 05E1F3F8 30b93058 005b7788 005b78c4 73302de8 X0.0.w[..x[..-0s 05E1F408 005c83a0 c541351e 05e1f3a4 01d0e35c ..\..5A.....\... 05E1F418 05e1f7c8 73302de8 77a7428f 73302de8 .....-0s.B.w.-0s 05E1F428 00000000 00000054 00000044 00000008 ....T...D....... 05E1F438 00000010 00000000 00000078 005c8408 ........x.....\. 05E1F448 05e1f4b4 01398d01 005b0000 00000000 ......9...[..... 05E1F458 00000070 00000000 00000060 01394a8b p.......`....J9. 05E1F468 00000008 01394ac2 00000000 000038a0 .....J9......8.. 05E1F478 005b0000 065b007c c541351e 01d0a948 ..[.|.[..5A.H... 05E1F488 e95ff6a0 00000002 00000000 05e1f538 .._.........8... 05E1F498 00002e68 00002e68 05e1f538 00000000 h...h...8....... 05E1F4A8 00000008 00000054 00000001 00000044 ....T.......D... 05E1F4B8 01394a8b 0d3029d0 01394ac2 0d302a04 .J9..)0..J9..*0. 05E1F4C8 0d302a04 00000000 01b8bb1e d9b002ec .*0............. 05E1F4D8 0d3029f4 66dd48c9 00000010 020a5e98 .)0..H.f.....^.. 05E1F4E8 01c6f6e2 05e1f514 77a5f911 755314ab ...........w..Su 05E1F4F8 05e1f55c 755314f1 755314de 294ccf5d \.....Su..Su].L) 05E1F508 0166f584 00002e68 725209f0 00000024 ..f.h.....Rr$... 05E1F518 00000001 00000000 00000000 005b0000 ..............[. 05E1F528 5dee96d8 ffffffff 75531449 0a900016 ...]....I.Su.... 05E1F538 c3eb7976 00000000 00000000 05e1f504 vy.............. 05E1F548 5dee4b48 00000001 5dee96d0 05e1f56c HK.].......]l... 05E1F558 77a6e013 00000008 a2b87060 72520970 ...w....`p..p.Rr 05E1F568 5dee96d0 05e1f580 754214ad 005b0000 ...]......Bu..[. 05E1F578 00000000 5dee96d8 05e1f5a8 01398d45 .......]....E.9. 05E1F588 005b0000 00000000 5dee96d8 01be209a ..[........]. .. 05E1F598 72520970 00000000 5dee96e0 00000008 p.Rr.......].... 05E1F5A8 05e1f5bc 01392f5f 05e1f5b4 296ba504 ...._/9.......k) 05E1F5B8 05e1f5f0 01be09f7 00000000 041682c0 ................ 05E1F5C8 0000003d 00000008 02612910 01d0ee17 =........)a..... 05E1F5D8 c4b2fd19 72529300 00000000 00002710 ......Rr.....'.. 05E1F5E8 00000000 0ca1a680 05e1f640 01bd8649 ........…I…
    05E1F5F8 00000000 0000003d 0000066c 013d0110 ….=…l…..=.
    05E1F608 0cae5830 00000028 279d3e70 05e1f648 0X..(…p>.‘H…
    05E1F618 013cea01 279d3e70 00000028 01f13a08 ..<.p>.’(….:..
    05E1F628 0000003d 013a292a 00000010 013c4d4f =…*):…..OM<.
    05E1F638 041682c0 00000008 05e1f674 01684c15 ……..t….Lh.
    05E1F648 3d79db23 3d7c884e 05e1f6d0 0c305ad8 #.y=N.|=…..Z0.
    05E1F658 04168db8 3d79db23 3d7c884e 3d7c884e ….#.y=N.|=N.|=
    05E1F668 3d7c884e 3d79db23 3d79db23 05e1f71c N.|=#.y=#.y=….
    05E1F678 0168736f 3d7c884e 0151b1c5 04168d80 osh.N.|=..Q…..
    05E1F688 041690e8 00000001 00000002 00000002 …………….
    05E1F698 00000010 05e1f6b4 05e1f6bc 041690e8 …………….
    05E1F6A8 00000002 05e1f784 0000000c 00000000 …………….
    05E1F6B8 0c305ae8 00000000 04168db8 00000001 .Z0………….
    05E1F6C8 04169014 04168d80 0c305ae4 04168db1 ………Z0…..
    05E1F6D8 05e1f6f8 014f0a57 04169028 0151b533 ….W.O.(…3.Q.
    05E1F6E8 04168d80 00000000 00000000 05e1f71c …………….
    05E1F6F8 05e1f734 015199df 04168d80 0166f583 4…..Q…….f.
    05E1F708 00000001 04169000 00000000 05e1f714 …………….
    05E1F718 296ba7a0 05e1f798 0151933e 04168d80 ..k)….>.Q…..
    05E1F728 00000002 00000002 00000010 05e1f784 …………….
  • Error Logs <—*

Model ‘0×08be8c’: Permutation ‘default’ not found, auto selecting permutation
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
Texture missing mip chain: 0×01350d
Texture ‘0×03539b’ dimensions too small
Loading ‘0’ texture failed
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Texture missing mip chain: 0×00f980
Texture missing mip chain: 0×00f982
Texture ‘0×03539b’ dimensions too small
Loading ‘0’ texture failed
Model ‘0×0e8624’: Permutation ‘sword’ not found, auto selecting permutation
Model ‘0×079a62’: Permutation ‘default’ not found, auto selecting permutation
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Model ‘0×0e617c’: Permutation ‘sword’ not found, auto selecting permutation
Model ‘0×079a62’: Permutation ‘default’ not found, auto selecting permutation
Model ‘0×0e8624’: Permutation ‘sword’ not found, auto selecting permutation
Model ‘0×0e617c’: Permutation ‘sword’ not found, auto selecting permutation
Model ‘0×079a62’: Permutation ‘default’ not found, auto selecting permutation
Model ‘0×0e617c’: Permutation ‘sword’ not found, auto selecting permutation
Texture missing mip chain: 0×00d956
Texture missing mip chain: 0×00d95a
Texture missing mip chain: 0×00d95c
Texture missing mip chain: 0×08be82
Model ‘0×08be8c’: Permutation ‘default’ not found, auto selecting permutation
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Invalid dynaset (of type 2) bounds (world space=true)
The skill-palettes referencing skill 14358 use multiple weapon-types.
The skill-palettes referencing skill 14358 use multiple weapon-types.
The skill-palettes referencing skill 14358 use multiple weapon-types.

  • DirectX Device Info <—*
    VendorId = 0×1002
    DeviceId = 0×67b0
    Version = 8.17.0010.1247
    Description = AMD Radeon R9 200 Series
    Compat = 0×00000000
    VidMem = 4095 MB

2 other times it worked okay.

Crashing Client

in Account & Technical Support

Posted by: Beldin.5498

Beldin.5498

Yeah .. Out of memory crash. So just what i said in my first post.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

Crashing Client

in Account & Technical Support

Posted by: chemie banger.9624

chemie banger.9624

K TY I’ll look at expanding my memory and checking what is the required memory.

Crashing Client

in Account & Technical Support

Posted by: Beldin.5498

Beldin.5498

K TY I’ll look at expanding my memory and checking what is the required memory.

Expanding memory doesn’t help. Its a problem of the maximum memory that a
32-bit client is able to use, and you reach this limit. So the only thing you can do
is really only to reduce your graphics settings and maybe restart the client to
avoid reduce memory fragmentation.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.