Crashing constantly. 3 weeks ongoing.

Crashing constantly. 3 weeks ongoing.

in Account & Technical Support

Posted by: Lordryux.9785

Lordryux.9785

—> Crash <—
Assertion: activeBlock == next->prevPhysicalBlock
File: ..\..\..\Core\Platform\Common\MemAllocatorTLSF.cpp(462)
App: Gw2.exe
Pid: 3944
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16378
When: 2012-12-28T19:32:18Z 2012-12-28T14:32:18-05:00
Uptime: 0 days 0:00:07
Flags: 0

Everytime i get the same thing over and over it works fine after i reinstall it again then a week later bam crashing constantly i cant even bring up the character select menu . This is really getting out of hand and support was not able to help wat so ever. its been happening since these last 2 patches have been implemented so idk wat to do anymore but to constantly keep re-downloading the game.

Crashing constantly. 3 weeks ongoing.

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Posted by: kirito.4138

kirito.4138

What does it say in the “—> Error Logs <—” section? or better yet attach the full log

http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream

Crashing constantly. 3 weeks ongoing.

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Posted by: Lordryux.9785

Lordryux.9785

i cant atm because im redownloading the game yet again. if it does it more then i can but by the looks of how its going lately it will crash again im 100% sure..

Crashing constantly. 3 weeks ongoing.

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Posted by: Aeonimus.2810

Aeonimus.2810

I get the exact same thing. Let us know if redownloading does the job
Best of luck

Crashing constantly. 3 weeks ongoing.

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Posted by: Aeonimus.2810

Aeonimus.2810

By the way my errorlog says…:

  • Error Logs <—*
    0bcf’: UnlinkModel called on CModel without LinkComponent
    Content is referencing a propID that doesn’t exist propId=‘1600440540663415312’
    Content is referencing a propID that doesn’t exist propId=‘1600444844220645921’
    Content is referencing a propID that doesn’t exist propId=‘1600457832201749003’
    Content is referencing a propID that doesn’t exist propId=‘1600445265127440935’
    Content is referencing a propID that doesn’t exist propId=‘1600441043174588950’
    Content is referencing a propID that doesn’t exist propId=‘1600445505645609508’
    Content is referencing a propID that doesn’t exist propId=‘1600441043174588950’
    Content is referencing a propID that doesn’t exist propId=‘1600448005316575798’
    Content is referencing a propID that doesn’t exist propId=‘1600442086851641877’
    Content is referencing a propID that doesn’t exist propId=‘1600440540663415312’
    Content is referencing a propID that doesn’t exist propId=‘1600444844220645921’
    Content is referencing a propID that doesn’t exist propId=‘1600457832201749003’
    Content is referencing a propID that doesn’t exist propId=‘1600442086851641877’
    Content is referencing a propID that doesn’t exist propId=‘1600445265127440935’
    Content is referencing a propID that doesn’t exist propId=‘1600441043174588950’
    Content is referencing a propID that doesn’t exist propId=‘1600445505645609508’
    Content is referencing a propID that doesn’t exist propId=‘1600443229312942633’
    Content is referencing a propID that doesn’t exist propId=‘1600443319507255854’
    Content is referencing a propID that doesn’t exist propId=‘1600441429721645591’
    Model ‘0×01984b’: Missing anim or fallbacks: ugtrunfidl
    Model ‘0×054cb0’: Missing anim or fallbacks: rgmturn r
    Content is referencing a propID that doesn’t exist propId=‘1600461414204473859’
    Content is referencing a propID that doesn’t exist propId=‘1600448005316575798’
    Model ‘0×054cb0’: Missing anim or fallbacks: rgtrunfidl
    Model ‘0×019857’: Missing anim or fallbacks: ugtrunfidl
    Model ‘0×019857’: Missing anim or fallbacks: ugmturn l

Crashing constantly. 3 weeks ongoing.

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Posted by: Lordryux.9785

Lordryux.9785

yea it does the job for about 5 or so days then bam here comes the insane crashing randomly again lol some 1 told me to just redownload the game it gives it fresh new files but somewhere along the line the files get corrupted is wat it seems like to me so i guess this is just my minor fix. for now. ever since these last 2 patches its been crashing before those 2 patches honestly i never crashed not once. no lost connection. no error codes at all. so its verry fishy to me.

Crashing constantly. 3 weeks ongoing.

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Posted by: Aeonimus.2810

Aeonimus.2810

Are you using ATI gfx?

Crashing constantly. 3 weeks ongoing.

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Posted by: Lordryux.9785

Lordryux.9785

Have no idea wat that is but i know it cant be my computer thing is brand new like fresh out the box lol it still doesnt explain why i was able to play fine with no problems before these last 2 patches. now its like crashing beyond belief. and im not the only one with this problem thier are hundreds of us. some may not be a severe as mine but nonetheless its thier.

Crashing constantly. 3 weeks ongoing.

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Posted by: Windfury.3598

Windfury.3598

Hi,
I’m also getting this problem. Yesterday i crashed 5 times or more I think, can’t count anymore…. then i gave up switched off the computer and went to bed.
I started getting this problem after the Wintersday patch on Dec 17th. Prior to that i had never crashed once.
I used to get around this problem by doing a manual uninstall/install of my video card driver (nvidia GT 545). So when I would freshly install the driver I could play for a couple days crash free, them boom it would occur again. Yesterday I tried that again but this time it’s still crashing no matter how many times I re-install the driver. I have the latest nvidia driver 310.70 .
When this problem happens, it’s random in the game , the computer freezes I can’t CTRL+ALT+DEL out of this, I have to switch off the main power of my comp.
This is a nightmare, i’m in contact with Dell support as well they’re trying some stuff on my nividia settings for now but this didn’t work. I’m thinking it is GW2 related though as i am able to play other games crash free.
I have attached the error code windows is giving me in a self diagnostic each time i reboot after a crash maybe that can help.
Thanks for any help.

Crashing constantly. 3 weeks ongoing.

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Posted by: Lordryux.9785

Lordryux.9785

yup still waiting on anet feedback on this. I know for sure its the game and not my computer because my other games aswell as Rift that is verry similar to this is also running fine on mine with no issues. all we can do is wait atm. hopefully they will comment on this soon.

Crashing constantly. 3 weeks ongoing.

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Posted by: Cosmo.2468

Cosmo.2468

I am having the same issue as Windfury. My GPU is a nVidia 570 GTX on Win7. I really would like to play, except after the fifth time you have to go to a full system reset, it kinda loses its appeal.

Crashing constantly. 3 weeks ongoing.

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Posted by: kirito.4138

kirito.4138

Try running chkdsk on the hard drive for possible problems.

Also, steps in Part 1.1 & Part 5.1 here might be worth trying.

http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream

Crashing constantly. 3 weeks ongoing.

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Posted by: Windfury.3598

Windfury.3598

Hello again,

I just wanted to update this thread after trying Kirito’s suggestions for fixing these crashes.
1/ The UAC, I set it to " Never notify me".

2/ DEP (Data Exception Prevention) : I selected the second option. I could not add the GW2 app file to the exception though.

3/ Did a /chkdsk like said.

Also what I did :

4/ Lastly I re-did a clean install of my video card driver, but this time I installed the beta version of 310.70. I read somewhere a dev saying that if your card was messing up installing the beta version would be better.

5/ I ran a registry cleaner.

I am glad to say that I have now been playing 5 days without any crashes !! I’m even getting higher FPS than before from 45 I jumped to 50-60 depending on the zones.

Thanks Kirito for your suggestions!