Crashing every 30 mins

Crashing every 30 mins

in Account & Technical Support

Posted by: Nickel.9640

Nickel.9640

Constant crashes. Sent in a ticket; restarted my computer. Since update the crashes are happening more often. Here is a copy of the last crash:

—> Crash <—
OOM: Heap, bytes=4194416,
App: Gw2.exe
Pid: 3872
Cmdline:
BaseAddr: 00E30000
ProgramId: 101
Build: 58420
When: 2016-02-27T05:00:52Z 2016-02-26T23:00:52-06:00
Uptime: 0 days 0:34:46
Flags: 0

And before you ask, I can’t download the 64-bit client.

Crashing every 30 mins

in Account & Technical Support

Posted by: Gator.5729

Gator.5729

OOM is an out of memory error, unfortunately the only fix is the 64-bit client. The game has grown and needs access to the additional RAM that the 64-bit client uses.

Crashing every 30 mins

in Account & Technical Support

Posted by: Ok I Did It.2854

Ok I Did It.2854

If you cannot download the x64 client, then all you can do is lower your settings until the crashing stops, I believe anet where looking at ways to reduce the crashing on 32bit OS.

The OOM error has been around since before launch, the beta’s also had the same problem.