Crashing in heavy wvw

Crashing in heavy wvw

in Account & Technical Support

Posted by: Addictive.9387

Addictive.9387

I seem to crash all the time in heavy wvw situations and crowded world events. Can anyone help? Here’s the error message I get. It won’t let me post the whole thing on forum, so I deleted stuff that may or may not be relevant.

—> Crash <—
OOM: arena=Animation, cat=Anim Import Packfile, allocBytes=1673768, arenaBytes=184570544, fallbackBytes=114112477, align=0 ,
App: Gw2.exe
Pid: 4760
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 26150
When: 2013-11-24T03:34:07Z 2013-11-23T21:34:07-06:00
Uptime: 0 days 2:38:41
Flags: 0
—> System Memory <—
Physical: 9373MB/16336MB 57%
Paged: 24302MB/32671MB 74%
Virtual: 214MB/ 4095MB 5%
Load: 42%
CommitTotal: 8368MB
CommitLimit: 32671MB
CommitPeak: 8434MB
SystemCache: 10050MB
HandleCount: 41111
ProcessCount: 107
ThreadCount: 1464

—> Process Memory <—
Private: 2952MB
WorkingSet: 2900MB
PeakWorkingSet: 2923MB
PageFaults: 39164451

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×1d20 <—

—> Trace <—
Pc:006dfb64 Fr:3b9efcf0 Rt:006e169d Arg:00000000 00000068 0148958c 00000450
Pc:006e169d Fr:3b9efd10 Rt:006e17d9 Arg:0000000a 00000000 00000000 0148958c
Pc:006e17d9 Fr:3b9efd48 Rt:008a25a9 Arg:00000000 00000000 01718688 00000000
Pc:008a25a9 Fr:3b9efd7c Rt:008a5400 Arg:00000000 05a559d0 2b866e30 3b9efdc0
Pc:008a5400 Fr:3b9efd90 Rt:008a5642 Arg:00000000 0401df40 00000058 00000058
Pc:008a5642 Fr:3b9efdc0 Rt:0088b3d6 Arg:00000000 3b9efde4 006e68e7 049e9548
Pc:0088b3d6 Fr:3b9efe10 Rt:004130eb Arg:3db43958 3da83986 0783fb3c 3b9efe74
Pc:004130eb Fr:3b9efe38 Rt:00416c1f Arg:3da83986 00b61ccf 0401ed48 0401e920
Pc:00416c1f Fr:3b9efe80 Rt:00b5e03f Arg:0401e920 0401e974 0783fb30 00000008
Pc:00b5e03f Fr:3b9efeec Rt:00b5e399 Arg:044d423a 00000001 05bb06a3 03915ff8
Pc:00b5e399 Fr:3b9eff24 Rt:00b5e46f Arg:00000000 04222a10 006e9fef 00000000
Pc:00b5e46f Fr:3b9eff44 Rt:0095d2cd Arg:04222a10 044d4262 00000000 03915ff8
Pc:0095d2cd Fr:3b9eff7c Rt:0095d375 Arg:00000000 3b9eff94 7699336a 03915ff8
Pc:0095d375 Fr:3b9eff88 Rt:7699336a Arg:03915ff8 3b9effd4 77e49f72 03915ff8
Pc:7699336a Fr:3b9eff94 Rt:77e49f72 Arg:03915ff8 49466355 00000000 00000000
Pc:77e49f72 Fr:3b9effd4 Rt:77e49f45 Arg:0095d2f3 03915ff8 00000000 00000000
Pc:77e49f45 Fr:3b9effec Rt:00000000 Arg:0095d2f3 03915ff8 00000000 00000000

—> Thread registers <—
eax=3b9ef794 ebx=00000000 ecx=0148958c edx=00000000 esi=76995846 edi=00000005
eip=006dfb64 esp=3b9efba8 ebp=3b9efcf0
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

—> Error Logs <—
hiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(21628) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(45176) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(101052) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(35456) whiteBox(false). Evicting unused model files and attempting again
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082243’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082243’
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(80136) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(63288) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(59972) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(109640) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(91528) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(112184) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(74840) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Animation) category(Anim Import Packfile) size(1673768) whiteBox(false). Evicting unused model files and attempting again

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1183
Version = 9.18.0013.3182
Description = NVIDIA GeForce GTX 660 Ti
Compat = 0×00100800
VidMem = 4038 MB

Yak’s Bend Zakaru [ONE]

Crashing in heavy wvw

in Account & Technical Support

Posted by: Rakksha.6270

Rakksha.6270

i have the same problem and the same Graphic card NVIDIA GeForce GTX 660
error:—> Crash <—
OOM: arena=Default, cat=Gr Texture, allocBytes=1048596, arenaBytes=292716872, fallbackBytes=629624, align=0 ,
App: Gw2.exe
Pid: 3284
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 26150
When: 2013-11-24T08:58:34Z 2013-11-24T09:58:34+01:00
Uptime: 0 days 0:05:25
Flags: 0

Crashing in heavy wvw

in Account & Technical Support

Posted by: Feirlista Xv.1425

Feirlista Xv.1425

Your are getting an out of memory error usually caused by running the game on the 32 bit version of Windows. Reinstall Windows with the 64bit version should fix it.

Opinions are like ______ everyone has one I could
put the correct term in but not everyone has kittens

Crashing in heavy wvw

in Account & Technical Support

Posted by: Addictive.9387

Addictive.9387

I have 16 gigs of ram and am running windows home premium 64 bit so that’s not the issue.

Yak’s Bend Zakaru [ONE]

Crashing in heavy wvw

in Account & Technical Support

Posted by: Snowshadow.3105

Snowshadow.3105

I can confirm this problem. I’ve been having the very same issue. I had no crashes at all while playing PvE, but it crashed 3-4 times playing WvW. This is expecially stupid in times of long queues.

I’m using Windows 7 64Bit with the latest Updates und the lastes drivers installed.

  • Crash <—*
    Exception: c0000005
    Memory at address 00000000 could not be read
    App: Gw2.exe
    Pid: 5256
    Cmdline:
    BaseAddr: 00400000
    ProgramId: 101
    Build: 26150
    When: 2013-11-20T11:10:13Z 2013-11-20T12:10:13+01:00
    Uptime: 0 days 0:04:24
    Flags: 0

(edited by Snowshadow.3105)

Crashing in heavy wvw

in Account & Technical Support

Posted by: Addictive.9387

Addictive.9387

This is so kitten annoying it keeps happening and with these que’s it is really screwing me up.

Yak’s Bend Zakaru [ONE]

Crashing in heavy wvw

in Account & Technical Support

Posted by: Addictive.9387

Addictive.9387

Bump. I’d like a response from the staff.

Yak’s Bend Zakaru [ONE]

Crashing in heavy wvw

in Account & Technical Support

Posted by: Baudolino.3675

Baudolino.3675

I am getting the similar memory allocation error under the same conditions. It started not that long ago (4-6 weeks). My card is a GTX 670 (see dump). I have sent dozens of reports to ArenaNet to no avail so far.

I’ll really prefer that they would spend some time trying to fix those bugs instead of spending time with (mostly annoying) new content every 2nd week. Please make the basics work first. Here is what I get:

(running Win7 64-bits)

  • Error Logs <—*
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(76760) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(175880) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(146100) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(88512) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(70952) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(107564) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Effects) category(Effect Packfile) size(145816) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(86672) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(79176) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(75040) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Character Packfile) size(898104) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(91528) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(113228) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(103444) whiteBox(false). Evicting unused model files and attempting again
  • DirectX Device Info <—*
    VendorId = 0×10de
    DeviceId = 0×1189
    Version = 9.18.0013.3182
    Description = NVIDIA GeForce GTX 670
    Compat = 0×00100800
    VidMem = 4038 MB

Crashing in heavy wvw

in Account & Technical Support

Posted by: Baudolino.3675

Baudolino.3675

and more. Interesting enough, the error log starts with a subtle message.

  • Error Logs <—*
    unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(93800) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(116348) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(89648) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(81212) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Effects) category(Effect Packfile) size(270884) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(88112) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(160188) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(91528) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(86672) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(113720) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(107512) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Effects) category(Effect Packfile) size(333844) whiteBox(false). Evicting unused model files and attempting again
    Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘aura’ not found on model ‘0×00ed1e’
    TRY_ALLOC failure on arena(Animation) category(Anim Import Packfile) size(3047160) whiteBox(false). Evicting unused model files and attempting again
  • DirectX Device Info <—*
    VendorId = 0×10de
    DeviceId = 0×1189
    Version = 9.18.0013.3182
    Description = NVIDIA GeForce GTX 670
    Compat = 0×00100800
    VidMem = 4038 MB

Crashing in heavy wvw

in Account & Technical Support

Posted by: TheCrimzonJester.1943

TheCrimzonJester.1943

i get the same kitten crash in WVW

—> Error Logs <—
del files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(143592) whiteBox(false). Evicting unused model files and attempting again
Content is referencing a propID that doesn’t exist propId=‘1600442086851641877’
Content is referencing a propID that doesn’t exist propId=‘1600441794793865748’
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(96820) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(151920) whiteBox(false). Evicting unused model files and attempting again
Content is referencing a propID that doesn’t exist propId=‘1600443581500260911’
Content is referencing a propID that doesn’t exist propId=‘1600440729641976337’
Content is referencing a propID that doesn’t exist propId=‘1600443684579476012’
Content is referencing a propID that doesn’t exist propId=‘1600439668785054226’
Content is referencing a propID that doesn’t exist propId=‘1600439492691395101’
Content is referencing a propID that doesn’t exist propId=‘1600440244310671891’
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(20244) whiteBox(false). Evicting unused model files and attempting again
Content is referencing a propID that doesn’t exist propId=‘1600458575231091208’
Content is referencing a propID that doesn’t exist propId=‘1600461414204473859’
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(25840) whiteBox(false). Evicting unused model files and attempting again
Content is referencing a propID that doesn’t exist propId=‘1600421428058948124’
Content is referencing a propID that doesn’t exist propId=‘1600442293010072107’
Texture ‘0×03539b’ dimensions too small
Loading ‘0’ texture failed
Disk read failed with error 8 (incomplete): file ‘C:\Program Files (x86)\Guild Wars 2\Gw2.dat’
Disk read failed (8): file ‘C:\Program Files (x86)\Guild Wars 2\Gw2.dat’
Content is referencing a propID that doesn’t exist propId=‘1600421290619994655’

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×683d
Version = 8.17.0010.1191
Description = AMD Radeon HD 7700 Series
Compat = 0×00000000
VidMem = 4095 MB

Crashing in heavy wvw

in Account & Technical Support

Posted by: Ryushi.5938

Ryushi.5938

same error
I am getting this in WvW and champion farming. basically when there are a lot of people and a lot of skills being used…

—> Crash <—
OOM: arena=Default, cat=Gr Texture, allocBytes=1048596, arenaBytes=273976848, fallbackBytes=20719988, align=0 ,
App: Gw2.exe
Pid: 4272
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 26908
When: 2013-12-01T17:06:22Z 2013-12-01T22:36:22+05:30
Uptime: 0 days 0:14:59
Flags: 0

—> System <—
Processors: 3 [AuthenticAMD:15:4:2]
OSVersion: Windows 6.1 (32 bit)

—> System Memory <—
Physical: 902MB/ 3326MB 27%
Paged: 3213MB/ 6652MB 48%
Virtual: 31MB/ 2047MB 1%
Load: 72%
CommitTotal: 3439MB
CommitLimit: 6652MB
CommitPeak: 4519MB
SystemCache: 1142MB
HandleCount: 25774
ProcessCount: 57
ThreadCount: 789

—> Process Memory <—
Private: 1720MB
WorkingSet: 1640MB
PeakWorkingSet: 1653MB
PageFaults: 1447801

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]
[snip]

cting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(6992) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(6936) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(14528) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(17116) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(12132) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(150220) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(360048) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(242580) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(1300756) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(285008) whiteBox(false). Evicting unused model files and attempting again
Couldn’t find missile launch point for gadget ‘0xa2a75’.
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Couldn’t find missile launch point for gadget ‘0xa2a75’.
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6819
Version = 8.17.0010.1172
Description = AMD Radeon HD 7800 Series
Compat = 0×00000000
VidMem = 2417 MB

Crashing in heavy wvw

in Account & Technical Support

Posted by: Feirlista Xv.1425

Feirlista Xv.1425

same error
I am getting this in WvW and champion farming. basically when there are a lot of people and a lot of skills being used…

—> Crash <—
OOM: arena=Default, cat=Gr Texture, allocBytes=1048596, arenaBytes=273976848, fallbackBytes=20719988, align=0 ,
App: Gw2.exe
Pid: 4272
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 26908
When: 2013-12-01T17:06:22Z 2013-12-01T22:36:22+05:30
Uptime: 0 days 0:14:59
Flags: 0

—> System <—
Processors: 3 [AuthenticAMD:15:4:2]
OSVersion: Windows 6.1 (32 bit)

—> System Memory <—
Physical: 902MB/ 3326MB 27%
Paged: 3213MB/ 6652MB 48%
Virtual: 31MB/ 2047MB 1%
Load: 72%
CommitTotal: 3439MB
CommitLimit: 6652MB
CommitPeak: 4519MB
SystemCache: 1142MB
HandleCount: 25774
ProcessCount: 57
ThreadCount: 789

—> Process Memory <—
Private: 1720MB
WorkingSet: 1640MB
PeakWorkingSet: 1653MB
PageFaults: 1447801

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]
[snip]

cting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(6992) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(6936) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(14528) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(17116) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(12132) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(150220) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(360048) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(242580) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(1300756) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Environment) category(Prop Packfile) size(285008) whiteBox(false). Evicting unused model files and attempting again
Couldn’t find missile launch point for gadget ‘0xa2a75’.
Couldn’t find projectile effect for skill ‘KIWQR.f0qXr’
Model ‘0×082244’: Failed to resolve AimIK bone indices.
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristr’ not found on model ‘0×082239’
Model ‘0×00df13’: LightningSetActionPoints: destination action point ‘fxwristl’ not found on model ‘0×082239’
Couldn’t find missile launch point for gadget ‘0xa2a75’.
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’
Couldn’t find projectile effect for skill ‘Aw3PF.xcnwE’

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6819
Version = 8.17.0010.1172
Description = AMD Radeon HD 7800 Series
Compat = 0×00000000
VidMem = 2417 MB

Your problem is definitely caused by running the game in a 32 bit version of windows updated to 64bit.

Opinions are like ______ everyone has one I could
put the correct term in but not everyone has kittens

Crashing in heavy wvw

in Account & Technical Support

Posted by: Ryushi.5938

Ryushi.5938

Hmm.. ok i will get back to this thread after i upgrade

Crashing in heavy wvw

in Account & Technical Support

Posted by: Baudolino.3675

Baudolino.3675

This one is interesting. “missing textures”. still related to a “TRY_ALLOC failure”, which I suppose means that GW2 tried to allocate memory and it didn’t work. I don’t have disk error on my log, unlike TheCrimzonJester.

OSVersion: Windows 6.1 (64 bit)

  • Error Logs <—*
    ting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(108152) whiteBox(false). Evicting unused model files and attempting again
    Material ‘0×034fc5’ is missing textures.
    Material ‘0×034fc5’ is missing textures.
    Material ‘0×034fc5’ is missing textures.
    Material ‘0×034fc5’ is missing textures.
    TRY_ALLOC failure on arena(Character) category(Character Packfile) size(898104) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(64368) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(86912) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(73764) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(66392) whiteBox(false). Evicting unused model files and attempting again
    Material ‘0×034fc5’ is missing textures.
    Material ‘0×034fc5’ is missing textures.
    Material ‘0×034fc5’ is missing textures.
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(88148) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Character Packfile) size(91152) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Effects) category(Effect Packfile) size(104016) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Effects) category(Effect Packfile) size(97680) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(99472) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Effects) category(Effect Packfile) size(655380) whiteBox(false). Evicting unused model files and attempting again

Crashing in heavy wvw

in Account & Technical Support

Posted by: TheCrimzonJester.1943

TheCrimzonJester.1943

This one is interesting. “missing textures”. still related to a “TRY_ALLOC failure”, which I suppose means that GW2 tried to allocate memory and it didn’t work. I don’t have disk error on my log, unlike TheCrimzonJester.

OSVersion: Windows 6.1 (64 bit)

—> Error Logs <—
ting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(108152) whiteBox(false). Evicting unused model files and attempting again
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(898104) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(64368) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(86912) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(73764) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(66392) whiteBox(false). Evicting unused model files and attempting again
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
Material ‘0×034fc5’ is missing textures.
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(88148) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Character Packfile) size(91152) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Effects) category(Effect Packfile) size(104016) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Effects) category(Effect Packfile) size(97680) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(99472) whiteBox(false). Evicting unused model files and attempting again
TRY_ALLOC failure on arena(Effects) category(Effect Packfile) size(655380) whiteBox(false). Evicting unused model files and attempting again

Yeah.. one of the oddest things.. is that i never had a full folder for the game. 3 different installs of the game, and never had a full folder. Jsut look at the pic. thats the only folder i have with GW2. no Anet, or NCsoft, or other folder that links to the game.

Explain that? (and its been DL’d from this site.)

Attachments:

Crashing in heavy wvw

in Account & Technical Support

Posted by: Dagins.5163

Dagins.5163

I have similar problems with crashes. Rencently it crashed right after defeating final boss in fractals, what resulted in losing main reward chest…

Another time it crashed 5 minutes after enjoying WvW, where I was waiting half an hour in queue to join…

These things happen frequently after recent patch.

Signed, level 1 alt

Crashing in heavy wvw

in Account & Technical Support

Posted by: Baudolino.3675

Baudolino.3675

@TheCrimzonJester
The folder contents is exactly the same for me. Sizes matches (only the .dat is slighty different). It is my only folder too. I checked my registry to see if there were pointers to other locations, but none that I could detect (from my searches using expected terms like guild, ncsoft and anet).

Meanwhile the game keeps crashing on WvW. Same pattern. Too many players in an area, game starts to lag (not only mine, you can hear people complaining on the TS channel) and then the error screen pops.

  • Error Logs <—*
    n
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(89332) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(129796) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(100108) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(112184) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(88284) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(78860) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(105604) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(99872) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(77348) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(82692) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Effects) category(Effect Packfile) size(216536) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(142456) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Default) category(Character Packfile) size(289020) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Default) category(Character Packfile) size(3453496) whiteBox(false). Evicting unused model files and attempting again

Crashing in heavy wvw

in Account & Technical Support

Posted by: Baudolino.3675

Baudolino.3675

yet another crash with similar characteristics.

  • Error Logs <—*
    LLOC failure on arena(Character) category(Composite Packfile) size(17400) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(22160) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(24724) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(37572) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Character Packfile) size(45408) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(88476) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Character Packfile) size(249424) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(163132) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(70884) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Character Packfile) size(117164) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Composite Packfile) size(91704) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Character Packfile) size(92484) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Character) category(Character Packfile) size(142172) whiteBox(false). Evicting unused model files and attempting again
    TRY_ALLOC failure on arena(Animation) category(Anim Import Packfile) size(1985792) whiteBox(false). Evicting unused model files and attempting again

Crashing in heavy wvw

in Account & Technical Support

Posted by: ikereid.4637

ikereid.4637

@TheCrimzonJester
The folder contents is exactly the same for me. Sizes matches (only the .dat is slighty different). It is my only folder too. I checked my registry to see if there were pointers to other locations, but none that I could detect (from my searches using expected terms like guild, ncsoft and anet).

Meanwhile the game keeps crashing on WvW. Same pattern. Too many players in an area, game starts to lag (not only mine, you can hear people complaining on the TS channel) and then the error screen pops.

There are ONLY 3 Files that GW2 needs to run.

gw2.exe
gw2.dat
gw2.tmp

gw2.dat = Core of the game. This is the file that usually causes issue with ‘read’ errors like you are seeing.

did you run the repair parameter against the EXE yet? That will sync and clean up gw2.dat to make sure its in good health.

Next, are you running an SSD? if so, is the SSD in good health? Does it have TRIM Support, is the NAND reporting OK?

If its not on an SSD, is your HDD in good health(SMART), is your filesystem Clean? how about Fragmentation?

and lastly, have you tested your Memory for Errors? If you have bad ram, that can cause issues with programs like GW2 that ultimately use some form of database structure to run.

I do not believe that GW2 stores anything in the registry.

Profile data is stored at C:\Users\%username%\AppData\Roaming\Guild Wars 2

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

Crashing in heavy wvw

in Account & Technical Support

Posted by: ikereid.4637

ikereid.4637

I have 16 gigs of ram and am running windows home premium 64 bit so that’s not the issue.

—> System Memory <—
Physical: 9373MB/16336MB 57%
Paged: 24302MB/32671MB 74%
Virtual: 214MB/ 4095MB 5%
Load: 42%
CommitTotal: 8368MB
CommitLimit: 32671MB
CommitPeak: 8434MB
SystemCache: 10050MB
HandleCount: 41111
ProcessCount: 107
ThreadCount: 1464

What are you DOING that would use 9.3GB of ram while playing GW2? Maybe the issue is based on the fact your using ALOT of memory ON TOP of playing GW2?

The only time I have seen a system using 50% of 16GB of ram is running virtual software, which can cause I/O Issues with some picky applications (Such as Running VMware workstation, 50% of physical memory Allocated, and running a Game that wants more then 50% of ram).

Just saying, you need to look at your system’s running applications here and find out what is going on.

Also, 8.3 committed but 9.3 allocated? you are swapping memory to disk. With 16GB of ram, I would disable the system page file (its not needed).

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

Crashing in heavy wvw

in Account & Technical Support

Posted by: Nuggi.7861

Nuggi.7861

The past 2 weeks after an update in GW2 I have started to crash in WvW. And Only in WvW.
I have read this thread and they different solutions, and I have tried to delete the dat-file, and I don’t know what to do.
Never had this issue before.

My computer is:
I7-core 950
WIndows 7, 64-bit
3 times x DDR3-1333 Kingston 2 GB
SSD Samsung 840 EVO 250 GB
Nvidia Asus GTX760 2 GB OC
HDS 1000GB Seagate SATII 7200rpm HDD

My Internet connection is: 60/6 Mbit and I don’t have any packet loss or internet problems.

Crashing in heavy wvw

in Account & Technical Support

Posted by: ikereid.4637

ikereid.4637

The past 2 weeks after an update in GW2 I have started to crash in WvW. And Only in WvW.
I have read this thread and they different solutions, and I have tried to delete the dat-file, and I don’t know what to do.
Never had this issue before.

My computer is:
I7-core 950
WIndows 7, 64-bit
3 times x DDR3-1333 Kingston 2 GB
SSD Samsung 840 EVO 250 GB
Nvidia Asus GTX760 2 GB OC
HDS 1000GB Seagate SATII 7200rpm HDD

My Internet connection is: 60/6 Mbit and I don’t have any packet loss or internet problems.

1. dont hijack threads, it makes them confusing

2. what are you ingame graphic settings? Esp the ones for Character Quality Limit and Character Display Limit?

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD