Crashing to desktop. How long before you fix this?
in Account & Technical Support
Posted by: PsycNitro.7802
in Account & Technical Support
Posted by: PsycNitro.7802
After being tired of horrible frame rates, I set out and purchased a new vidio card (GTX 560 TI) only to now to keep getting dumped from the game to my desktop with a nice little box that says to send report to anet. I have updated to latest drivers, tweaked per the instructions on your forum, tried the latest beta, also tried 306.23, 306.63, 306.41 verson drivers and have lowered everything to lowest settings possible. My older card has horrible frame rates but at least it didn’t dump me to desktop. I had been running the (Gforce 8800 GTS) before this new purchase.
I would consider upgrading a whole computer system, but everything I read is frame rates are horrible on newer systems as well with your game. Very sad considering how long I have been a GW1 fan and trying to be a GW2 fan. Where is the fix? When is the fix? Am I left with taking vidio card back and just giving up on this Guildwars 2 game? Please help….
Sincerely,
Here is report…
—> Crash <—
Out of Memory: arena=Environment, cat=Map, allocBytes=34544632, arenaBytes=43193064, fallbackBytes=0, align=0 ,
App: Gw2.exe
Pid: 2456
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 15880
When: 2012-10-28T09:18:30Z 2012-10-28T04:18:30-05:00
Uptime: 0 days 1:58:17
Flags: 0
—> System <—
Processors: 2 [GenuineIntel:6:15:11]
OSVersion: Windows 5.1 (32 bit)
—> System Memory <—
Physical: 1205MB/ 3198MB 37%
Paged: 3644MB/ 5083MB 71%
Virtual: 326MB/ 2047MB 15%
Load: 62%
CommitTotal: 1439MB
CommitLimit: 5083MB
CommitPeak: 1994MB
SystemCache: 992MB
HandleCount: 11076
ProcessCount: 34
ThreadCount: 536
in Account & Technical Support
Posted by: PsycNitro.7802
Here is rest of report…
—> Process Memory <—
Private: 932MB
WorkingSet: 857MB
PeakWorkingSet: 1404MB
PageFaults: 3410052
[DbgHelp.dll is C:\WINDOWS\system32\dbghelp.dll]
[DbgHelp.dll version 5.1.2600.5512 (64/32-bit compatible)]
—> ClientContextThreadProc Thread 0×9f0 <—
—> Trace <—
Pc:006567e4 Fr:3542fd78 Rt:006582fd Arg:00000000 00000038 012012e0 000001d4
Pc:006582fd Fr:3542fd98 Rt:00658439 Arg:0000000d 00000000 00000000 012012e0
Pc:00658439 Fr:3542fdd0 Rt:004160ea Arg:00000000 00000000 015d64e0 00000000
Pc:004160ea Fr:3542fe10 Rt:0041729a Arg:020f1bf8 06159550 06159550 3542fe3c
Pc:0041729a Fr:3542fe24 Rt:00412b49 Arg:0000001f 0000001f 0000001f 0000001f
Pc:00412b49 Fr:3542fe3c Rt:004141ac Arg:0000001f 07f3b95c 3542fe9c 0000000c
Pc:004141ac Fr:3542fe60 Rt:00417c6f Arg:3cff7d43 00aa3bbf 0615a358 06159f30
Pc:00417c6f Fr:3542fea8 Rt:00a9ff2d Arg:06159f30 06159f84 07f3b950 00000008
Pc:00a9ff2d Fr:3542ff18 Rt:00aa0289 Arg:02eb6b51 00000001 00988f22 02116e78
Pc:00aa0289 Fr:3542ff50 Rt:00aa035f Arg:00000000 06162f60 0066094f 00000000
Pc:00aa035f Fr:3542ff70 Rt:008b5bcd Arg:06162f60 02eb6ba9 00000000 02116e78
Pc:008b5bcd Fr:3542ffa8 Rt:008b5c75 Arg:00000000 3542ffec 7c80b729 02116e78
Pc:008b5c75 Fr:3542ffb4 Rt:7c80b729 Arg:02116e78 00000000 00000000 02116e78
Pc:7c80b729 Fr:3542ffec Rt:00000000 Arg:008b5bf3 02116e78 00000000 deadbeef
—> Thread registers <—
eax=3542f81c ebx=00000000 ecx=012012e0 edx=00000000 esi=00000000 edi=00000005
eip=006567e4 esp=3542fc30 ebp=3542fd78
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246
eax-32 3542F7FC 7c97e174 7c917c51 01404524 02116e78
eax-16 3542F80C 0000ffff 7ffdf000 00253868 7c812aa9
eax 0 3542F81C 80000003 00000000 00000000 7c812afb
eax16 3542F82C 00000000 00000000 00000000 00000000
eax+32 3542F83C 00000000 00000000 00000000 00000000
eax+48 3542F84C 00000000 00000000 00000000 00000000
ecx-32 012012C0 00294445 7274656d 3c206369 72726120
ecx-16 012012D0 657a6973 6d5f6d28 69727465 00297363
ecx 0 012012E0 2e5c2e2e 2e2e5c2e 6d61475c 69565c65
ecx16 012012F0 445c7765 75616665 565c746c 6f4c6664
ecx+32 01201300 632e6461 00007070 726f5721 6956646c
ecx+48 01201310 29287765 61483e2d 6e655273 65726564
—> Code <—
006567C4 e8978dff ff8b4d14 8b95ecfe ffff83c4 ……M………
006567D4 286a0051 528d95fc feffffb9 05000000 (j.QR………..
006567E4 e847ff00 008b4dfc 5f5e33cd 5be883c9 .G….M._^3.[…
006567F4 25008be5 5dc21400 cccccccc 558bec8b %…]…….U…
00656804 45086a00 50e892fd ffff5dc2 0400cccc E.j.P…..]…..
00656814 cccccccc cccccccc cccccccc 8b0d9483 …………….
in Account & Technical Support
Posted by: PsycNitro.7802
Report Part 3…
—> Stack <—
3542FC30 006567e9 012012e0 000001d4 00000000 .ge… ………
3542FC40 00000038 00000000 020f1bf8 00000000 8……………
3542FC50 00000000 00000000 015d64e0 00000000 ………d]…..
3542FC60 029312e8 012012e0 00000000 011fc064 …… …..d…
3542FC70 0129184c 6e657261 6e453d61 6f726976 L.).arena=Enviro
3542FC80 6e656d6e 63202c74 4d3d7461 202c7061 nment, cat=Map,
3542FC90 6f6c6c61 74794263 333d7365 34343534 allocBytes=34544
3542FCA0 2c323336 65726120 7942616e 3d736574 632, arenaBytes=
3542FCB0 39313334 34363033 6166202c 61626c6c 43193064, fallba
3542FCC0 79426b63 3d736574 61202c30 6e67696c ckBytes=0, align
3542FCD0 0020303d 006584c8 0e974188 3542fcf4 =0 …e..A….B5
3542FCE0 006587c9 00000170 00000000 00000000 ..e.p………..
3542FCF0 015d6ee0 00000000 00000000 00000000 .n]………….
3542FD00 006587c9 020f2018 12017eb8 02120000 ..e.. …~……
3542FD10 3542fb08 3542fd2c 3542ff40 7c90e920 ..B5,.B5@.B5 ..|
3542FD20 7c9101e0 ffffffff 7c9101db 0065e2fb …|…….|..e.
3542FD30 02120000 00000000 020f1c08 00000038 …………8…
3542FD40 00000001 020f1bf8 3542fd6c 0065e374 ……..l.B5t.e.
3542FD50 020f1bf8 00000000 00000000 012012e0 ………….. .
3542FD60 000001d4 00000038 00000001 3542fd98 ….8………B5
3542FD70 006582d8 02eb6979 3542fd98 006582fd ..e.yi….B5..e.
3542FD80 00000000 00000038 012012e0 000001d4 ….8….. …..
3542FD90 00000000 020f1bf8 3542fdd0 00658439 ……….B59.e.
3542FDA0 0000000d 00000000 00000000 012012e0 ………….. .
3542FDB0 000001d4 3542fde0 3542fde4 06159ca4 ……B5..B5….
3542FDC0 06159ca0 10a05890 015d88b8 0000000d …..X….]…..
3542FDD0 3542fe10 004160ea 00000000 00000000 ..B5.`A………
3542FDE0 015d64e0 00000000 00000038 00000000 .d]…..8…….
3542FDF0 0000001f 0000001f 06159ca0 06912dc8 ………….-..
3542FE00 006de22e 0c81a740 0000001c 00000000 ..m.@………..
3542FE10 3542fe24 0041729a 020f1bf8 06159550 $.B5.rA…..P…
3542FE20 06159550 3542fe3c 00412b49 0000001f P…<.B5I+A…..
3542FE30 0000001f 0000001f 0000001f 3542fe60 …………`.B5
3542FE40 004141ac 0000001f 07f3b95c 3542fe9c .AA…..\…..B5
3542FE50 0000000c 3cff7d43 3cfdf3b6 3cfdf3b6 ….C}.<…<…<
3542FE60 3542fea8 00417c6f 3cff7d43 00aa3bbf ..B5o|A.C}.<.;..
3542FE70 0615a358 06159f30 06159f64 00000002 X…0…d…….
3542FE80 00000002 00000008 3542fea4 0615a358 ……….B5X…
3542FE90 00000001 06159f30 0615a254 07f3b95c ….0…T…\…
3542FEA0 06159f7d 00000000 3542ff18 00a9ff2d }………B5-…
3542FEB0 06159f30 06159f84 07f3b950 00000008 0…….P…….
3542FEC0 3542feec 0615a358 00000001 00988f22 ..B5X……."…
3542FED0 02116e78 3542ff0c 7ffaf000 3542ff34 xn….B5….4.B5
3542FEE0 7c802440 f0b071c0 00001b53 0000001f @$.|.q..S…….
3542FEF0 00000000 02116e78 00000001 02116e78 ….xn……xn..
3542FF00 00988f22 00000001 76b44e7b 861e0054 “…….{N.vT…
3542FF10 00000010 02eb6b19 3542ff50 00aa0289 …..k..P.B5….
3542FF20 02eb6b51 00000001 00988f22 02116e78 Qk……”…xn..
3542FF30 ffffffff 02116e78 3542ff20 00000001 ….xn.. .B5….
3542FF40 3542ff98 008b5d30 36fce2c9 00000000 ..B50]…..6….
3542FF50 3542ff70 00aa035f 00000000 06162f60 p.B5_…….`/..
3542FF60 0066094f 00000000 02116e78 00000000 O.f…..xn……
3542FF70 3542ffa8 008b5bcd 06162f60 02eb6ba9 ..B5.[..`/…k..
3542FF80 00000000 02116e78 02116e78 3542ff7c ….xn..xn..|.B5
3542FF90 3542ff7c 3542ffdc 3542ffdc 008b5d30 |.B5..B5..B50]..
3542FFA0 36fcf461 00000000 3542ffb4 008b5c75 a..6……B5u\..
3542FFB0 00000000 3542ffec 7c80b729 02116e78 ……B5)..|xn..
3542FFC0 00000000 00000000 02116e78 7ffaf000 ……..xn……
3542FFD0 8a60e600 3542ffc0 890474b0 ffffffff ..`…B5.t……
3542FFE0 7c839ad8 7c80b730 00000000 00000000 …|0..|……..
3542FFF0 00000000 008b5bf3 02116e78 00000000 …..[..xn……
35430000 deadbeef 00000060 00000060 00000000 ….`…`…….
35430010 00000000 00000033 0000002f 0000003b ….3…/…;…
35430020 00000017 00000009 00000039 0000005f ……..9…_…
in Account & Technical Support
Posted by: PsycNitro.7802
Part 4…
—> Error Logs <—
‘aura’, there’s no bone with that name.
Model ‘0×016101’: Can’t link child ‘0×00cea4’ to parent bone ‘aura’, there’s no bone with that name. Linking to root instead
Model ‘0×016101’: Can’t link child ‘0×00e68f’ to parent bone ‘head’, there’s no bone with that name. Linking to root instead
Model ‘0×016101’: Can’t link child ‘0×00ce0b’ to parent bone ‘aura’, there’s no bone with that name. Linking to root instead
Model ‘0×016101’: Can’t unlink child ‘0×00cea4’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×016101’: Can’t unlink child ‘0×00ce0b’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×016101’: Can’t link child ‘0×00cf99’ to parent bone ‘aura’, there’s no bone with that name. Linking to root instead
Model ‘0×016101’: Can’t unlink child ‘0×00cf99’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×016101’: Can’t link child ‘0×00ce57’ to parent bone ‘aura’, there’s no bone with that name. Linking to root instead
Model ‘0×016101’: Can’t unlink child ‘0×00e68f’ from parent bone ‘head’, there’s no bone with that name.
Texture missing mip chain: 0×00ecaf
Model ‘0×012bef’: Missing anim or fallbacks: zeropose
Model ‘0×011e64’: Missing anim or fallbacks: zeropose
Model ‘0×0071f7’: Can’t unlink child ‘0×00cf5f’ from parent bone ‘root’, there’s no bone with that name.
Model ‘0×0071f7’: Can’t unlink child ‘0×00d99c’ from parent bone ‘lefthand’, there’s no bone with that name.
Model ‘0×0071f7’: Can’t unlink child ‘0×00e886’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×007209’: Can’t unlink child ‘0×00e886’ from parent bone ‘aura’, there’s no bone with that name.
Model ‘0×00eab4’: UnlinkModel called on CModel without LinkComponent
Model ‘0×0121ec’: Missing anim or fallbacks: zeropose
Model ‘0×00f4ed’: UnlinkModel called on CModel without LinkComponent
Model ‘0×00f4ed’: UnlinkModel called on CModel without LinkComponent
Couldn’t find projectile effect for skill ‘loAhc.dMYcv’
Model ‘0×00dd4c’: Missing anim or fallbacks: zeropose
—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1200
Version = 6.14.0013.0681
Description = NVIDIA GeForce GTX 560 Ti
Compat = 0×00100000
VidMem = 1024 MB
in Account & Technical Support
Posted by: zerk.9701
From your post I dought this is on their end. Your PC ran the game without crashes with the 8800 you installed a 560ti now the game crashes. Reinstall your old 8800 and see if the game still crashes. Chances are you have bad memory on the new card. If your not crashing with the old card reinstall the ne card, download and run Prime 95 using all of your CPU and 80% of your memory also run MSIcombuster at the same time for your video card.
(edited by zerk.9701)
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