Currency Exchange Not Working

Currency Exchange Not Working

in Account & Technical Support

Posted by: Deezy.3849

Deezy.3849

I tried to exchange gems for gold. The screen didn’t change, it never confirmed my exchange, and now when I open the currency exchange window back up it shows I have all of my gems, but no gems in the get gold column, and no gold in the get gems column.

(edited by Moderator)

Currency Exchange Not Working

in Account & Technical Support

Posted by: dasmitchies.7462

dasmitchies.7462

I just traded gold for gems. The gold was taken, but no gems. Something is definetly wrong with all the bugs popping up today.

Currency Exchange Not Working

in Account & Technical Support

Posted by: MangoCrush.7819

MangoCrush.7819

I swapped gold for 235 gems it took my gold, approx 45 gold but didnt give me gems. Also tried to log into these forums for 30 minutes but got the error

Login Error: Portal returned error: {"code":42,product,module,line,“text”:“Srv2Route, transaction timeout {#642032}, {P+/Game.gw2.AnProxy/GetAccountFeatures+STS/1.0}, {(null)}”} — l_c.rb 95 (fangamer:-1).

I am assuming this is part of the same thing.

I would love to actually get my gems

Stormbluff Isle

Currency Exchange Not Working

in Account & Technical Support

Posted by: DuelMaster.2480

DuelMaster.2480

Same exact thing happened to me

Currency Exchange Not Working

in Account & Technical Support

Posted by: dasmitchies.7462

dasmitchies.7462

i hope anet refunds and extends key sales

Currency Exchange Not Working

in Account & Technical Support

Posted by: Chad.6104

Chad.6104

If it doesn’t show up in a reasonable amount of time, contact support and see about them sending you your gems.

Currency Exchange Not Working

in Account & Technical Support

Posted by: dasmitchies.7462

dasmitchies.7462

i have, just warning others

Currency Exchange Not Working

in Account & Technical Support

Posted by: Slowly Losing My Mind.5031

Slowly Losing My Mind.5031

Same here, just lost 63 gold trying to convert gems to gold. I sent in a ticket but most likely will get no reply until tomorrow. This sucks lol.

Currency Exchange Not Working

in Account & Technical Support

Posted by: Assassin O.9367

Assassin O.9367

i submitted a ticket for the same issue

Currency Exchange Not Working

in Account & Technical Support

Posted by: MangoCrush.7819

MangoCrush.7819

1 hour later… it is now there

Stormbluff Isle

Currency Exchange Not Working

in Account & Technical Support

Posted by: MangoCrush.7819

MangoCrush.7819

Interesting that there is still no reply as to why this had happened. Just a total lack of communication

Stormbluff Isle