Hi,
I pre-purchased my copy of guild wars a couple of months ago. I logged in a day or 2 after the early access for about a minute. I got really busy at work and was unable to play. I eventually found some time and logged in last night only to find my account has a permanent ban on it.
I have no idea why I got banned. I received no emails. I am not sure if my account got hacked. I have emailed in a support request but have not heard anything back yet. I can only assume you guys are busy as I see there are quite a few people suffering from hacked accounts. Is it possible for someone to let me know what has happened to my account please?
