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Posted by: Cheri Wolf.3056

Cheri Wolf.3056

I was deleting my PvP Characters so i was removing their armor and depositing it to the locker. I forgot to remove my holographic dragon wings off of my warrior and then deleted her.

I was wondering if it is possible for me to restore that item or that character even. I just forgot the back piece is all :\

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Posted by: Cheri Wolf.3056

Cheri Wolf.3056

The warrior’s name was Beef Truck if that helps

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Posted by: ShiningSquirrel.3751

ShiningSquirrel.3751

Support cannot restore individual characters they can only do a complete roll back on an account, but that is only in the case of a hacked account.
You can open a ticket with support on the top of the page, but it’s very unlikely they will be able to offer you any help with this.

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Posted by: Astral Projections.7320

Astral Projections.7320

They consider that having to type the character’s name sufficient to stop accidental deletions and they don’t do rollbacks for anything but hacked accounts. I’m afraid it’s gone.

However the holographic wings, not the Shatterer ones, are available in the trading post for about 8 to 9 gold.

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Posted by: Cheri Wolf.3056

Cheri Wolf.3056

yeah, well i have the holos, too bad i will never have that skin

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Posted by: Zaoda.1653

Zaoda.1653

Sadly they don’t care about deleted items.

I sent in a ticket a day or two ago and got a one sentence reply saying:

“While we understand your position, as a general rule we are not able to replace items left on deleted characters, and that is true in the case of the items that you have requested.”

In my particular case, I had deleted quite a few infinite gathering tools from my alts, because I was re-rolling some of them (I was unhappy with their race/profession/appearance), and since there was absolutely NO WAY to transfer those infinite gathering tools to other characters, because they were soulbound at the time, I was left with no choice but to delete them along with my alts (not to mention some ascended gear as well, but I don’t care about that).

Just recently… murphy’s law, the infinite gathering tools became account bound (go figure), and they won’t refund any of my infinite gathering tools which I purchased with my hard earned money. It is extremely frustrating that the items you rightfully deserve to get back, are refused, but I guess that’s the PC world we live in now.

In conclusion, I wouldn’t bother with sending in a ticket, you will just get the same response as I did :-/

Forever a supporter of more male skimpy armor

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Posted by: ShiningSquirrel.3751

ShiningSquirrel.3751

Sadly they don’t care about deleted items.

I sent in a ticket a day or two ago and got a one sentence reply saying:

“While we understand your position, as a general rule we are not able to replace items left on deleted characters, and that is true in the case of the items that you have requested.”

In my particular case, I had deleted quite a few infinite gathering tools from my alts, because I was re-rolling some of them (I was unhappy with their race/profession/appearance), and since there was absolutely NO WAY to transfer those infinite gathering tools to other characters, because they were soulbound at the time, I was left with no choice but to delete them along with my alts (not to mention some ascended gear as well, but I don’t care about that).

Just recently… murphy’s law, the infinite gathering tools became account bound (go figure), and they won’t refund any of my infinite gathering tools which I purchased with my hard earned money. It is extremely frustrating that the items you rightfully deserve to get back, are refused, but I guess that’s the PC world we live in now.

In conclusion, I wouldn’t bother with sending in a ticket, you will just get the same response as I did :-/

Zoada,
It is understandable that you are upset because you made the decision to delete your harvesting tools and Anet will not correct your mistake, but posting in multiple threads complaining about it over and over is not going to help.
Support gave you an answer to your request, and it’s the same answer anyone who deletes an item then wants it restored gets. We know you are not happy with it, but you need to let it go. By posting about it over and over you are just going to make yourself miserable.