Deleted a character with gem store items
Deleted a character with gem store items
in Account & Technical Support
Posted by: ShiningSquirrel.3751
There is no character restore or item restore option. The only restore option that is available is a complete account rollback, but that is given only if an account has been hacked.
You will need to open a support tick and explain the issue to them.
Top of page, support, then submit a request.
Deleted a character with gem store items
in Account & Technical Support
Posted by: Brother Grimm.5176
Ok….there is no way to delete a character by accident (you have to confirm it and THEN type their name in to delete). If you forgot to move the items to your bank, just say so. Open a ticket and MAYBE Support can help you.
Fate is just the weight of circumstances
That’s the way that lady luck dances
ArenaNet Communications Manager
We would not roll back an account for this reason — that’s a service offered only for a compromised (hacked) account. However, you’re welcome to contact Support to inquire about the GS items you deleted in error.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet