Deleted app support folder, game dead
You probably won’t get support here from Anet when it comes to the Mac client. I would suggest you submit a ticket to support by following the support link at the top of the page then the submit a request link. Make sure in your ticket you tell them you are a Mac customer. Unfortunately it seems the only way to draw attention to ongoing Mac problems is to contact support.
The Burninator
I’ll do that! Thank you.