Deleted app support folder, game dead

Deleted app support folder, game dead

in Account & Technical Support

Posted by: isolcity.3502

isolcity.3502

I’ve been having more trouble than usual with the trading post, so I tried #4 in the Mac Basic Beta Client Troubleshooting. I deleted the whole application support folder, including the folder itself, and in retrospect I probably should’ve just deleted the contents. Now when I try to start the game, my Mac tells me the game can’t be opened, and under that it says “-600”. How can I fix this?
I’m on a Macbook 10.9.5

Deleted app support folder, game dead

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

You probably won’t get support here from Anet when it comes to the Mac client. I would suggest you submit a ticket to support by following the support link at the top of the page then the submit a request link. Make sure in your ticket you tell them you are a Mac customer. Unfortunately it seems the only way to draw attention to ongoing Mac problems is to contact support.

The Burninator

Deleted app support folder, game dead

in Account & Technical Support

Posted by: isolcity.3502

isolcity.3502

I’ll do that! Thank you.