Deleted character with gem store items

Deleted character with gem store items

in Account & Technical Support

Posted by: Vitesse.8605

Vitesse.8605

Q:

It sounds stupid I know. It’s late at night and I wanted to get rid of one of my characters and forgot the alt I had contained gem items, is it possible to get them back or get refunded?

Deleted character with gem store items

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

A:

The team certainly can take a look. Simply submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet