Guild Wars 2

Hi,

I tried to contact arena.net as said in the pm I got from you guys, but sadly, it didn’t work:

Delivery to the following recipient failed permanently:

forums@arena.net

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain arena.net by ncwedge02.us.ncsoft.com. [64.25.42.36].

The error that the other server returned was:
554 5.7.1 You are not allowed to connect. 3pbs

try to contact them through the support page.

support → submit a request (top right corner support page)

As the above poster said, you need to contact Arenanet through the support page and form. You cannot send emails like that.

You can send emails like that. In fact, for issues regarding your forum account, and/or any moderation, that is exactly where you should send emails as stated in the Forum Rules.

https://forum-en.gw2archive.eu/forum/rules

I’m not sure why the email address is not working for you; it has always worked for me.

You can reply to a moderator PM, and it will automatically create a ticket email for you though; that should work.

Good luck.

Inculpatus cedo.9234:

You can reply to a moderator PM, and it will automatically create a ticket email for you though; that should work.
Good luck.

Thank you for the info! It worked!