Deluxe Edition - no items

Deluxe Edition - no items

in Account & Technical Support

Posted by: Hiwi Kiwi.7386

Hiwi Kiwi.7386

[FIXED]

So – I already sent in a ticket about this, but it has been over 3 hours since I purchased the deluxe version of the expansion. I also bought BL keys with this, through the website of course. However, NOTHING has arrived. In fact, the website continued to want me to buy the expansion as though I haven’t.

I have my invoice, my card has been charged.. and I am starting to worry. I understand Anet is swamped, but ..

This post was more for people who are having this same problem – not a pity party nor bashing the slowness of anet! :> So be nice. lul.

But seriously – anyone else with this issue?

" ’Cause in the end, all you really have are memories. "
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

(edited by Hiwi Kiwi.7386)

Deluxe Edition - no items

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Are you sure you applied the code to your account and didn’t accidentally create a new account with the code? I ask because I’ve seen people do that before.

The Burninator

Deluxe Edition - no items

in Account & Technical Support

Posted by: nottsgman.8206

nottsgman.8206

have you added the key to your account that you got in your email?

from the forum My Account >> Redeem A Code

70 ‘mains’ and waiting for more slots
| 61 Asura | 5 Charr | 2 Norn | 1 Human | 1 Sylvari |

Deluxe Edition - no items

in Account & Technical Support

Posted by: Hiwi Kiwi.7386

Hiwi Kiwi.7386

Yep.. so I literally JUST found that out guys. Sorry! Hahahahaa. Redeem’d and everything is fine now. :> <3

" ’Cause in the end, all you really have are memories. "
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Deluxe Edition - no items

in Account & Technical Support

Posted by: Joxer.6024

Joxer.6024

No code, no email, no nothing except cc has been charged for both the wife’s and my upgrades. Anyone else still no goodies?